Travel operator: thomas cook
The food was not too good and even if you were one of the first in was lukewarm. We tended to stick to the salads which were quite good.
The outside bar by the pool was a lovely sun trap but on the one day it rained quite heavily this area was waterlogged with water pouring out of a drain on the roof onto the area.
The entertainment for kids was really food and I would definitely recommend this hotel for families.
Rooms were clean and well-spaced even with the extra small be in the area was clean and even though there were only a few bars and shops it was what we wanted from the holiday.
The beaches were lovely a good time had by all there was only one night one food was not at all good but rest of time ok.
Block A v Block B. Yes block A has the best sea views and bar terrace and other nationalities are placed here but Block B is fine, rooms the same and you can serve yourselves tea, coffee, soft drinks, beer and wine whereas block a is bar service only.
Contrary to other reviews I did not find hotel at all noisy and slept very well, but beds are a bit hard. Daily maid service, towels changed every day whether you put them in the bath or not. Again if I wanted to be picky no table on the balcony, balcony floor was sandy and not swept all week and bath plughole didn't drain.
rooms were quite small but we wer hardly in them so wasnt a big deal, had a pool view which was nice but would have loved a sea view, it was stunnin at night time. clean hotel rooms cleaned every day and fresh towels which is a bonus. sun loungers haha well if your not fast your last is what they say haha if your'e not there by 8am putting down your towels well you've had it.
my son who is 5, wanted to do the day time activities but you had to be 13 or over we wern't told before we went. night time was good mini disco great for kids! but a bit noisey if you want a quiet night in!
Drinks were expensive, 7euros for a magners!!!!!!! they changed there mind all the time, so we ended up buying them from the supermarket and taking them out with us haha!
FOOD..... this was the only down fall. i could not wait to go home to get fed i was starving!!!! as was my partner and my son. at first we thought we wer fussy but the more people we spoke to they said the same. they definatly cater more for spanish! if they had more for english it would hav been fantastic. if the food changes i would definatly go back in a minute!! but overall we made the most of our holiday and met some really nice people. xxxx
Travel operator: thomas cook
Travel operator: Thomas Cook
We were in block B that had no sea views which was a bit disappointing as the views out of block A were fantastic. Plenty for kids to do our son who is 14 struggled a bit to find mates as lots of young children in the hotel but he enjoyed joining in with the adult games during the day. Didn't bother getting up early for sunbeds as we sunbathed on the grass overlooking the bay and the views were stunning.
Food a bit samey especially after 2 weeks if you like salads and fruit then great, apart from the chicken the other cuts of meat looked rather odd.
Hotel staff very friendly and helpful, bar staff not so good, I don't think I saw one smile the whole fortnight! Good points were that beer, water and soft drinks on tap so no queuing which was great.
Entertainment really boring apart from the Beijing act who were amazing. Buses to Mahon and Fornells from outside the hotel.
Would definitely go to Arenal again but not to this hotel but great if you have very small children.
Brochure slightly misleading with pictures of A block only but couldn't fault b block at all. Sun loungers where 1st down best bagged, but all in all seemed to be plenty to go around. Pools excellent and regularly cleaned and checked. Entertainment for all ages great the animation team had endless energy. Drink prices dearer then out side bars but going all inclusive next year to solve that small hickup.
Travel operator: Thomson/First Choice
Travel operator: THOMAS C OOK
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