42 Reviews
Traveller Rating
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Excellent4
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Very Good12
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Good8
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Average10
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Poor7
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 10 months ago
My husband and I booked two weeks here.
We have been a few times before, but stayed in different bungalows nearby, which have everything you need. So as usual I didn't bother taking my hairdryer or iron.
Couldn't believe when we got there and found that, although the one bedroom bungalow was clean, it had the very basic things in.
Luckily we have friends over there, I was able to borrow a hairdryer but we had to hire an iron and board.
We bought a portable radio. You had to hire everything! We were really shocked.
We had a real problem with ants, we were given a spray. Must admit we are used to the ants a bit, still don't like them.
We didn't go to either pool area, not too impressed.
Went to Mirador just for meeting. Booked couple of trips. But we have truly learned our lesson this time.
We didn't bother going to any entertainment.
Any problem you had it took ages to speak to someone at reception. So we just made do most of time.
We have booked again for next year but done it independantly, so going to other bungalows.
We definitely would not go back to Castillo Beach.
We have been a few times before, but stayed in different bungalows nearby, which have everything you need. So as usual I didn't bother taking my hairdryer or iron.
Couldn't believe when we got there and found that, although the one bedroom bungalow was clean, it had the very basic things in.
Luckily we have friends over there, I was able to borrow a hairdryer but we had to hire an iron and board.
We bought a portable radio. You had to hire everything! We were really shocked.
We had a real problem with ants, we were given a spray. Must admit we are used to the ants a bit, still don't like them.
We didn't go to either pool area, not too impressed.
Went to Mirador just for meeting. Booked couple of trips. But we have truly learned our lesson this time.
We didn't bother going to any entertainment.
Any problem you had it took ages to speak to someone at reception. So we just made do most of time.
We have booked again for next year but done it independantly, so going to other bungalows.
We definitely would not go back to Castillo Beach.
Travel operator: direct holidays
18 years 4 months ago
Cleanliness:
Wherever you stay, the least you should expect is cleanliness. This place is crawling with ants. I had read a few reviews of this place before booking and no one mentioned the ants.
We know we were not alone in having an ant problem because everyone else around the pool said they had a similar problem. Also, the reception staff readily handed out ant repellant to anyone who complained, so they knew there was a problem.
We stayed for a week and the pool was never cleaned once.
No double beds. No TV or radio in the room.
Kitchen cupboards had a really bad smell. We had to rinse everything just prior to use because the plates, cups and glasses were stinking.
Hotel Food:
Didn't use this much, but when we did we were very satisfied with what we got. No problem here.
Hotel Location:
About a 15 minute walk to town centre/harbour. About 25 minute walk to Atlantico Centre. This is worth the walk/taxi fare to do your food shopping at Spar. You'll save loads by shopping here rather than any other local shop eg Netto.
Hotel Staff:
Friendly enough.
Entertainment:
Depends what you are wanting. We made our own entertainment, but if you like bingo, your kids like a mini disco - you can have this every night. Sky Sports also on big screen if that's your thing.
Would We Visit Again?:
Certainly not the Castillo Beach Bungalows.
This is the 4th year in a row that we have been to the Canaries in December and this is the worst accomodation we've had.
This review may sound like we had a really bad holiday, which isn't true - a holiday is what you make it. However, I'd just like others to know how filthy this accomodation is.
Wherever you stay, the least you should expect is cleanliness. This place is crawling with ants. I had read a few reviews of this place before booking and no one mentioned the ants.
We know we were not alone in having an ant problem because everyone else around the pool said they had a similar problem. Also, the reception staff readily handed out ant repellant to anyone who complained, so they knew there was a problem.
We stayed for a week and the pool was never cleaned once.
No double beds. No TV or radio in the room.
Kitchen cupboards had a really bad smell. We had to rinse everything just prior to use because the plates, cups and glasses were stinking.
Hotel Food:
Didn't use this much, but when we did we were very satisfied with what we got. No problem here.
Hotel Location:
About a 15 minute walk to town centre/harbour. About 25 minute walk to Atlantico Centre. This is worth the walk/taxi fare to do your food shopping at Spar. You'll save loads by shopping here rather than any other local shop eg Netto.
Hotel Staff:
Friendly enough.
Entertainment:
Depends what you are wanting. We made our own entertainment, but if you like bingo, your kids like a mini disco - you can have this every night. Sky Sports also on big screen if that's your thing.
Would We Visit Again?:
Certainly not the Castillo Beach Bungalows.
This is the 4th year in a row that we have been to the Canaries in December and this is the worst accomodation we've had.
This review may sound like we had a really bad holiday, which isn't true - a holiday is what you make it. However, I'd just like others to know how filthy this accomodation is.
Travel operator: Direct Holidays
18 years 9 months ago
The apartments were brilliant, cleaned 6 times a week, towels and sheets changed on alternate days.
The pools on the complex and there are quite a few are all salt water and freezing (they are warmer at 2 am in the morning !!!!).
The Miriador restaurant and bar is brilliant. Food first class the portions are massive and Fin and Yass are an asset to the place.
I
The pools on the complex and there are quite a few are all salt water and freezing (they are warmer at 2 am in the morning !!!!).
The Miriador restaurant and bar is brilliant. Food first class the portions are massive and Fin and Yass are an asset to the place.
I
Travel operator: SUNSET
Recommended
18 years 10 months ago
The room's were very hot and stuffy but were very clean as the maids came in six days a week. There is a lot of ants in the room but they dont really bother you except my daughter was allergic to them so it was a problem for me.
There is not very much locally apart from bars and restaurants but there is a 15 minute walk in to the main town. I did not really see much of the reception staff but what I did they spoke very good English.
The entertainment was great for the children and my daughter loved the mini disco.
There is not very much locally apart from bars and restaurants but there is a 15 minute walk in to the main town. I did not really see much of the reception staff but what I did they spoke very good English.
The entertainment was great for the children and my daughter loved the mini disco.
Travel operator: Thomas Cook
Recommended
18 years 10 months ago
We stayed in these Bungalows From 21 June - 6 July 2005 & had a ball. The bungalows are very clean (cleaned 6 times a week) and have the essential items for cooking. We had no problems with ants.
The pool area was cleaned every day & no shortage of sunbeds. We stayed in the Park complex but there is around 4 other large swimming pools in the other complexes.
The food in the Mirador is excellent, Fin & Yaz are very friendly & all the bar staff.
The entertainment in the apartments is fantastic, Anne-Marie made our holiday so much more enjoyable. Greedy Grant & Loopy Laura were also good as well, but not as good as Anne Marie, our kids loved the Mini-disco & have a CD to remember!!!!
Met so many nice people from Northern Ireland, Scotland & England.
Hope to visit again!
The pool area was cleaned every day & no shortage of sunbeds. We stayed in the Park complex but there is around 4 other large swimming pools in the other complexes.
The food in the Mirador is excellent, Fin & Yaz are very friendly & all the bar staff.
The entertainment in the apartments is fantastic, Anne-Marie made our holiday so much more enjoyable. Greedy Grant & Loopy Laura were also good as well, but not as good as Anne Marie, our kids loved the Mini-disco & have a CD to remember!!!!
Met so many nice people from Northern Ireland, Scotland & England.
Hope to visit again!
Travel operator: Direct Holidays
Recommended
19 years ago
Only gripe is that we should have had an apartment with 2 bathrooms but as only 3 of us it worked out ok. Rooms clean, maid service 6 days a week and had all necessary cooking stuff etc.
Radio & Tv with Sky movies so can't complain. Pool -as expected- was very cold this time of year but you soon 'climatise' to it. Hotel staff very friendly and mostly very good english speakers. I preferred location being about 15min walk away from main shops etc as it meant resort was quieter.
Evening entertainment could have been better (again maybe wrong time of season) but overall we had a great relaxing weekend.
Radio & Tv with Sky movies so can't complain. Pool -as expected- was very cold this time of year but you soon 'climatise' to it. Hotel staff very friendly and mostly very good english speakers. I preferred location being about 15min walk away from main shops etc as it meant resort was quieter.
Evening entertainment could have been better (again maybe wrong time of season) but overall we had a great relaxing weekend.
Travel operator: Timeshare
Recommended
19 years ago
This holiday represented good value for money.
The comlex is clean, in pleasant surroundings, and the staff were friendly. Our 2 bed bungalow was well up to the standard of similar places we've stayed at in the Med. The pools were clean but a bit chilly, but you soon got used to it.
When we went it was only about a quarter full and therefore very quiet, which suited us. The only bar open was the main Mirador one. This is basic but okay if you like simple English food and bingo/kareoke/pub singer type entertainment.
We preferred to try the restaurants down in Caleta which offered better choice and ambience for not much more money. This was a 15/20 minute walk away which wasn't a problem. Being up the hill meant you were further away from the main road (some complexes back onto it).
There's a commercial centre about 5 minutes away but this lacked character and mainly offered English pub/grub etc which wasn't what we were after.
All in all, this was a good choice.
The comlex is clean, in pleasant surroundings, and the staff were friendly. Our 2 bed bungalow was well up to the standard of similar places we've stayed at in the Med. The pools were clean but a bit chilly, but you soon got used to it.
When we went it was only about a quarter full and therefore very quiet, which suited us. The only bar open was the main Mirador one. This is basic but okay if you like simple English food and bingo/kareoke/pub singer type entertainment.
We preferred to try the restaurants down in Caleta which offered better choice and ambience for not much more money. This was a 15/20 minute walk away which wasn't a problem. Being up the hill meant you were further away from the main road (some complexes back onto it).
There's a commercial centre about 5 minutes away but this lacked character and mainly offered English pub/grub etc which wasn't what we were after.
All in all, this was a good choice.
Travel operator: Direct Holidays
Recommended
19 years 1 month ago
The apartments were very basic but that wasnt a problem as we were out every day either around the pool or out in our hire car sight seeing.
The rooms were cleaned nearly every day and the towels changed regulary, all the staff in the resort were very friendly, and the entertainment was above average. (We mainly went to the mirador restaurant/club house)especially for kids.
The weather was excellent and we would definatly go back again. The only down side is the cats that roam around, but as long as you keep your windows shut & dont feed them you'll be ok.
The rooms were cleaned nearly every day and the towels changed regulary, all the staff in the resort were very friendly, and the entertainment was above average. (We mainly went to the mirador restaurant/club house)especially for kids.
The weather was excellent and we would definatly go back again. The only down side is the cats that roam around, but as long as you keep your windows shut & dont feed them you'll be ok.
Travel operator: Aspro
Recommended
19 years 4 months ago
Today just got back from the resort 29/12/03.
This hotel I found was not as clean as I thought.
There may not be a lot to see but this hotel offers trips to do something if you don't not want to sit in a bar and play pool. The only thing that got me was how cold the pool was it was like swimming in the artic water, but yet it was only a 5 minute walk to a decent restaurant or a 15 minute walk to town.
Your main pubs are the Mirador, The Den which is a friendly place to sit and have a drink Al and Lin will make you feel welcome. Then there is the Club house the only two which I got to know were Chel & Jan they tend to have a laugh and are great people but I don
This hotel I found was not as clean as I thought.
There may not be a lot to see but this hotel offers trips to do something if you don't not want to sit in a bar and play pool. The only thing that got me was how cold the pool was it was like swimming in the artic water, but yet it was only a 5 minute walk to a decent restaurant or a 15 minute walk to town.
Your main pubs are the Mirador, The Den which is a friendly place to sit and have a drink Al and Lin will make you feel welcome. Then there is the Club house the only two which I got to know were Chel & Jan they tend to have a laugh and are great people but I don
Travel operator: Britannia
Recommended
19 years 4 months ago
Accommodation was small but clean, amenities were fine, pool very cold though.
We used mainly the Pool bar/The Den and the Mirador. Alan and Lin at The Den were great as were all staff at the Mirador.
Entertainment was adequate for what we wanted. Clare and Alex were popular with the kids and adults alike.
Only gripe, The reception staff in the mornings, very poor. I had an urgent message sent from home, which I didn't receive, cost me a packet...
Will probably go back soon, hopefully the weather and reception staff is better.
We used mainly the Pool bar/The Den and the Mirador. Alan and Lin at The Den were great as were all staff at the Mirador.
Entertainment was adequate for what we wanted. Clare and Alex were popular with the kids and adults alike.
Only gripe, The reception staff in the mornings, very poor. I had an urgent message sent from home, which I didn't receive, cost me a packet...
Will probably go back soon, hopefully the weather and reception staff is better.
Travel operator: My Travel
Recommended
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