We stayed here from Aug 8-22nd and overall have no particular complaints. The hotel rooms were cleaned every day and the head maid called once a week to ask if there were any problems (and to leave a carnation for the ladies and sweets for the kids).

The food is of excellent quality and you can always find something you like. Does get a bit boring after a fortnight but you can't please everyone. Spanish people do tend to just get a plate and push in wherever they like which was a bit annoying but as they say 'when in Rome' so just do as they do any no one seems to mind.

Location nice and quite but if you wish to travel into Playa Balnca resort it is a good 30 mins walk or a 3 euro taxi ride (about

We stayed as a group of 3 in the Rubicon Palace from 25/08/05 - 08/09/05.

First impressions of the Rubicon Palace are excellent. A grand reception hall with beautiful views of the sea and fueterventura.

The hotel is generally kept clean with daily visits from room maids. We did see lots of cockroaches at night, but only 1 in our room during the whole of the 2 weeks. We were in a room close to one of the smaller pools which is better as you don't get as much noise as from the main pool which was a 30 second walk away. The rooms are an excellent size and easily fit 3 adults in.

The pools never get too busy and we were always able to find a sun lounger no matter what time of day it was.

We chose the all-inclusive option and the food, with the exception of the cold buffet at the pool bar which was infested with flies, was excellent. Lots of variation and themed nights throughout the week and the drinks, with the exception of the beer, were good too.

The Rubicons location is at the far end of Playa Blanca with the closest shops about a 20 min walk away along the sea front. Definitely the right place if you are looking for a relaxing holiday, but not if you like to have the shops (and proper beach) on your doorstep. If you do want to go into Playa Blanca get the courtesy bus provided free by the hotel. The walk along the sea front is nice, but can be difficult in the heat.

The worst part of the hotel is the entertainment which is geared towards the Spanish guests. All the other comments about Spanish people pushing in queues, being quite rude and getting served 1st are true.

That said, overall we had an enjoyable 2 week stay and would go back. Definitely the place to relax and unwind in beautiful surroundings.

We had stayed at this hotel at Christmas and were really looking forward to our stay - big disappointment! Standard of everything has dropped dramatically in 6 months. Big staff cuts, you now help yourself to drinks and the drinks that are served from the bars are now of a much cheaper ingredients

Food very repetitive and cold and dining room like a children

I was really looking forward to this hotel, as it had great reviews. The rooms were clean, but ours had some problems that were never sorted, the verandah door needed he man to operate although this was reported on a number of occassions it was never fixed. I see that someone has put they had a seperate room this was never given to us although there were 2 adults and 2 childrens in camp beds stuck in the same space.

I dont know how these things are priced but we paid more than other people and they got access to a free fridge (the fridge in your room is locked and is charged at about

We have just returned from a fantastic 2 weeks at the Rubicon Palace and we want to go back already!

The hotel itself is impressive all very tastefully decorated and the army of cleaning staff keep everything spotlessly clean - everywhere you look they are cleaning something!

We had a great room which was a good size with 2 double beds, a single bed for our 3 year old and a cot for our 1 year old but there was still plenty of space in the room - however be aware that you need to pay for the safe (15 euros a week I think) we didnt bother and one afternoon I saw a security guard checking the chambermaids handbags before they went home which reassured us.

The food is fantastic there is something different every night over the 2 weeks there was king prawns, mussels, crab, salmon and lovely rare beef as well as all the vegtables, pastas, rices and chips etc and the desserts were great too.

The chefs stand behind one desk and will cook things fresh for you (my husband had omelettes every morning cooked how he liked them).

They also do themed evening (italian, chinese etc) the chinese was wonderful - we agreed that it was probably the best chinese we had ever tasted especially the spring rolls.

You will have to be a very fussy eater not to find something you like in the array of food that comes out for every meal and there is champagne to drink at breakfast if you want.

The staff were all great especially with the kids all very polite and helpful.

The hotel is about 20-25 mins walk from playa blanca - it is a pleasant enough walk along the pedestrian coast path in the early morning or early evening when its not too hot but the hotel runs a courtesy bus service to its sister hotel the lanzarote princess which is only 5 mins walk from the main shopping area of playa blanca - the bus does tend to turn up early though and doesent hang around a second past its departure time!

I would advise you to be there 10 mins before its meant to leave just to be on the safe side!

I can't really comment on the entertainment as our kids were too young for it anyway and our 3 year old was happy enough just playing in the pool.

The entertainment staff did seem to work hard and have alot of things going on if you wanted to join in.

To sum up we enjoyed our stay here and didn't want to leave we think the Rubicon is worth every one of its 4 stars and should maybe even be 5 stars.

We have just returned from a great weeks holiday at H10 Rubicon Palace, Lanzarote. The hotel is really big and spread out and although our rooms were located as far as possible from the main building this really wasn't a problem. We had 2 interconnecting rooms for our 2 children (aged 11 & 8) and ourselves, these were big, really clean and the bathrooms sparkled - the children particularly liked having sky TV in their own room!

Upon arrival at the hotel I thought what have we booked - the complex seemed so vast and I really didn't think we would have a good time, but by day 2 my opinion had changed. There was a good mix of Spanish, Italian, German guests staying in the hotel - as well as plenty of English. The Food was absolutely fantastic - we usually come home loosing weight from holidays abroad - but not this time.The choice and quality was so vast - fish, pasta, salads, pizzas, meat every evening as well as a chef on hand to cook special themed dishes of the evening. My husband has a huge appetite and he was a very happy chap with after every meal. The dining room is extremely large - but don't let this put you off, once you have got used the helping yourself and finding everything just enjoy. One point there seemed to be a distinct lack of spoons in the dining room whilst we were there - it was like playing hide and seek some meal times.

The staff were brilliant - lots of entertainment both day and night and our daugther really enjoyed the kids club on the days she went. The shows the staff put on at night were really good.

The hotel is located about 20 minutes from Playa Blanca which isn't a problem - taxis were cheap and it's quite a nice walk into town. If you want a quiet,quality holiday with good entertainment, excellent food and staff then this is for you.

The hotel was fantastic, we were staying in the Club Palace and had an open terrace overlooking the sea with sun loungers provided by the hotel. The room was always spotless as the maids were very thorough. We didn't have any electric when we got there but we rang reception and they sent someone very quickly, they were very helpful.

The food I found was average but as a couple we prefer to go out for meals on the evenings. The Italian Restaurant within the hotel is nice but you have to pay for the meal.

The location however was very disappointing, there was a lot of building work going on around the hotel as Playa Blanca is still developing, it was also a 10 / 15 minute walk to the beach, nearest shop or restaurant.

We did not use any of the hotel entertainment.

The Thalossotherapy centre / Serenity Spa is well worth a visit! You have to pay a day's entry then pay for numerous treatments but it is excellent. It is better than it seems in the advertisements!

WOW! When I told our friends that we were booked into the H10 Rubicon Palace they said "You lucky So & So's" well I now know why.

It

Very very pleased with the whole holiday - highly recommended for families with toddlers!

Our son 2 and our daughter 1 and my husband are all fussy eaters, however, we had no complaints about the food.

Although the hotel was away from the town, that

We booked the Rubicon Palace for 2 weeks arriving on 30th Dec 04.

The room we were allocated was very spacious, clean, comfortable, with a lovely view across to Fuerteventura.

However, our stay was very disappointing. We had a choice of two restaurants but with poor service. Apart from the odd excellent waiter most of the staff were miserable and you usually had to find your own table. The tables were placed very close to each other.

New Years Eve was not very special. In hotels we have stayed in before there has been waiter service but at the Rubicon it was buffet only. The choice of food over 2 weeks was very repetitive (same soup for 10 out of 14 nights). We had endless cups, glasses, plates, with chips and cracks in them. Halfway through the holiday one of the restaurants was closed until further notice meaning that everyone was packed like sardines into the one that remained open. They said it was closed for maintenance but an inside source said it had been closed to cut costs.
There were only 2 waiters on duty in the piano bar over the New Year period. It was nearly impossible to get a drink. The first night we went to the piano bar we waited 40 minutes to be served and another 20 minutes when I went to try and get served at the bar. Most of the tables were full of used glasses and people were waiting for so long and walking out.

The entertainment team seemed to work very hard through the day and evenings and a lot of the evening entertainment was provided by them. There was only an hour or less of any adult evening entertainment and it was quite a poor standard.

There are a lot of grounds to the hotel to walk around and some large pools which were that cold it was impossible to swim. There was supposed to be a heated pool but it felt icy cold and wasn't been used by anyone.

In general they have tried to do something different with the Rubicon Palace but it doesn't seem to work. The hotel is too big and they don't seem to have the numbers of staff to look after the place. It doesn't have the feel of a hotel or a particularly welcoming atmosphere. You can have a long walk to your room and some of the corridors are quite grubby.

On leaving your room you are looking at rubble that has not been properly landscaped on the slope up to the car park. We were told a new manager had taken over just before we came home. He has a challenge ahead of him but with a lot of work he could make it a lovely hotel.