Room has all you need for self catering; beds changed 3 times in 1 week.
The hotel is just a short walk from all shops, cafe and the beach which has a lovely prom.
Staff were always pleasant.
We found the supermarket facing roundabout the best value; go past the spar shop then round to the left.
Will be returning back to this hotel this year,
The staff were always attentive and any complaints, not that we had any, were dealt with straight away.
The food was always hot and plentiful.
There were plenty of sunbeds around the pool which was cleaned like our rooms everyday. Everyone that we spoke too said they would certainly use this hotel again.
Being on AI most people had a drink then went out into the resort to end their night.
The pool area was always kept clean and tidy maid service was good.
The location of the hotel was good close to the beach and shops all in all it was a good holiday if you want to relax in the sun.
Travel operator: Thomas Cook
Our room was basic but spacious with a balcony overlooking the carpark and a sea view over the roof of Mcdonalds! It was clean on arrival, however, we had to pull the bed out and underneath had not been cleaned in some time. Maid service was very poor. Maids came in 5 times a week, but only made beds and emptied bins. Our room was not mopped or swept in the whole two weeks. Sheets were only changed once, despite my daughter spilling a glass of coke on her sheet. Maids just continued to make a dirty bed! One day we were left with no towels and it took 2 hours and 5 phone calls before these were provided. The next day we were left with no toilet roll - this was a little better - only 2 calls and 20 minutes!!
All inclusive drinks good - real coke, fanta, etc but crappy plastic glasses with wobbly bottoms!! Food was dreadful - worst we have ever had. We had to eat out 5 nights as my kids and husband were starving!! It was luke warm with poor choice and very repetative - only two different soup in 2 weeks and lasagne served 5 times at least!!
Entertainment - diabolical! Entertainment room is a basement with no air con - unbearable. Kids disco until 10.30 and then shows such as a Parrot Show or a Reptile Show. Not worth a visit.
Pool areas kept very clean, pools cleaned every day, always a sunbed as four pools to choose from, but beds very uncomfortable. Plus an annoying woman comes round about 3 times a week posing as a Suncare Advisor but really flogging ridiculously expensive suntan lotion.
The weather was great, so the holiday was not spoiled, and probably not as bad as it sounds on this review, but I would not consider staying in this hotel again.
Travel operator: otbeach.com
Travel operator: thomas cook
The apartments were a short walking distance from the beach , the local supermarkets, taxi stand and the bus stop.
We did not try the entertainment provided by the hotel, so we were not in a position to comment.
The biggest problem we had was the floor tiling in the bathroom, and the design of the shower enclosure which allowed water to escape into the rest of the bathroom, contributing to my husband falling and breaking his wrist while I was showering and he used the toilet. I think that the hotel needs to address the safety issues of tiling unsuited for what is in reality a wet room, before a more dangerous accident occurs.
Travel operator: Last Minute .com
Travel operator: Thomas Cook
Pools were clean although there was some sunbed hogging going on which is banned!
4 pools with different depths,
Resteraunt,pool bar and disco below reception.
Food was boring and got really fed up with it never eaten so much salad in my life!
Beach was close by round the back passage way and past shops about 10 minutes away.
Bar staff were great but resteraunt staff seemed to be overworked, maids worked really hard.
If you want a lazy pool or beach hoilday its great but if you want trips and exploring dont bother and be careful some things are reall expensive.
Travel operator: travel direct
Not at all a nice all inclusive.
food was slop which even the restaurant staff said that they didnt want to eat it,
entertainment was in a dungeon which was a waste of time.....
apartments were ok basic but ok until the cockroaches moved in.
swimming pool beds etc werent ever washed.
no hot water for 6 nights.
i have never experienced anything so bad on holiday, we have been all inclusive or 10 years all over the place and this was the worst, it wasnt only one thing to complain about it went on and on infact in the end it was getting embarrassing to complain,its sad really when you spend ya hard earned cash on something like this but we have learnt a lesson i think, i read reviews some good some bad and thought oh well cant please everyone as you do but oh my god i think if you see more than 5 bad reviews dont go. its not worth it.
book somewhere else! i must have seen 500 or more cockroaches in the place,even in the restaurant they were there and they just got swept out or stood on by the staff,makes me feel sick thinking about it.yuk
Travel operator: imperial travel
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