The pool area is kept very clean, the water in the pool is very clean and although the sun beds are locked up until 9.00am, no problem as they are plentiful and there is a lot of space around the pool to put them. I would add that they are very uncomfortable.
The reason we go back to these apartments is the location. Its a short walk downhill to the beach and the main area of Puerto del Carmen which has been enhanced since our last visit. There is a lovely promenade to stroll along in the evening and the restaurants/shops seemed to have smartened up because of it. The downside is the walk back up to the apartments but take it slowly and its no problem.
Favourite restaurant is still The Royal, which offered good value as did Pinocchio which is almost next door. Weather was very pleasant at this time of the year, no rain, and just a little breeze.
Entertainment very limited at the apartments but the guys that run the bar offer happy hour a couple of times during the day and are genuine nice guys always with a smile. If you are looking for somewhere to relax during the day and put your head down at night, these apartments are basic but convenient.
Travel operator: on the beach
The pool area is exceptionally clean and is a lovely place to spend the day. However, the small childrens pool was closed for drainage repairs while we were there which was unfair on the families who had really small children. Luckily my 6 year old spent her time in the big pool an learned to swin in a few days!
The receptionists are always polite and friendly, as is the security man who always spoke when we returned on an evening, even in the early hours. Ali the bar man was still as friendly but a bit quieter than last year, I only managed to see him throw one person in the pool this year!
You can't beat the location, at the top of a hill but once you get to the bottom you are right in the middle of the strip which is handy for shops, bars and restaurants. Also about 200 meters down the road is a supermarket.
Our favourite restaurant is still Don Rafael's (was Lani's Cantina) on the main strip, although the head waiter managed to get our order wrong a number of times. Pinocchio's the Italian was also very nice. We tended to go to the Tequila Bar on a night, the staff there made us feel really welcome, although the Touts outside tried to get us in the other nightclubs/bars every night. As the week got on they became really annoying, why on earth would we want to go clubbing with a 6 year old?
Puerto Del Carmen seemed much quieter this year, but we have already booked to go back to the Plaza Palmeras next July.
Travel operator: Thomas Cook/Sunset
Travel operator: thomson
One of the main problems was that anything additional needed to be hired. For example, a fan (no air con in the rooms) cost 32 euros for 2 weeks. Also toasters, microwave, hairdryers etc need to be hired. Tv was also limited as it worked by putting in a euro for 40 mins. Leaflet says you have channels 1 to 5 but only have channel 5.
Read some reviews before we came about cockroaches but we didnt see one. We were on top floor.
Evening entertainment wasn't anything special but would advise anyone to go to the pig racing on Sunday nights. Was a blast and a great laugh.
Overall great value for money, basic but you get what you pay for.
Travel operator: Thomas Cook
The hotel had an army of cleaners and the rooms were spotless and well maintained, our room was cleaned about four times a week and had the towels changed regularly. Pillows on the beds are a bit thin ,but you can request extra ones from reception. Extra items like fans and toasters can be hired from reception but as we were on the 2nd floor we left our bedroom and balcony windows open a little and this kept a steady draught going through and as the temp drops significantly at night time so you shouldnt get to warm in the rooms.
The pool bar is ok, Ali and Antonio are the jokers who work behind the bar and they do a great job at keeping people fed and watered, the bar area is huge but just seems to be lacking in something..there are a couple of pool tables and a video game or two to keep the kids occupied, but apart from that it is very much entertain yourself. And if you have young children this could prove tiresome, there are no safe play areas ie fake grass or swings on the complex and the child pool is fairly small and the big pool is fairly deep goes from a shallow end of about 4 feet to a deep end of over 7 feet so young children will have to very rigorously supervised. Also there are no kids entertainers on site although there are the usual reptile and birds of prey shows once a week.
Sunbeds and Umbrellas, a big problem.....there are only 9 static umbrellas for a complex with over 120 rooms, this proved such a problem that the beds were being padlocked to stop people claiming them early in the morning, but it didnt stop people coming down with the towels and sitting under them to stake their claim even while the pool cleaners were cleaning round about them. Also a fair percentage of the sun beds wre either cracked, broken or just generally dirty so you need to be carefull which ones you take.
Bar food was fairly good, especially the pizzas and pretty good value for money. A large beer cost 2.50 Euros but strangely went up to 3 Euros during happy hour. The bar closes round about midnight but if there is a good crowd will stay open.
Cleanliness around the bar area was sometimes lacking, ie food debris on floor and tables dirty but on the whole ok.
There was entertanment on some nights but this wasnt of a particularly high standard. The exception to this was the "Pig Racing night" I wont give to much away but it was fantastic and well worth going to.
Travel operator: Thomas Cook
The apartments are excellently located near to the main strip and beach. Everyone mentions the hill, but it is nothing, our 6 year old managed it numerous times during the day in 40 degree heat!
The reception staff are really friendly as are the bar staff. The best thing about the Plaza Palmeras is the pool area, very large and clean.
We have been to Puerto del Camen twice now and our favourite restaurant was Lani's Cantina without a doubt. It might be slightly more expensive than other places but you do pay for the quality. It was also good for a breakfast, 2.50 Euro!!
We will be returning to PDC next year but will book into the Cinco Plaza which is next door. It looked twice as nice!
Travel operator: Sunset/Thomas Cook
although the entertainment in the hotel was not really my cup of tea it was good for the families and we did have a drink in the hotel/pool bar at night which was good.
All in all I really can't fault the Plaza Palmera and I would definately go back.
Travel operator: Travel Republic
Travel operator: thomas cook
We had our laptop stolen from the room the second night, there were bars on the windows that no one could fit through so it had to be someone with a key if you know what I mean who had spotted during cleaning. Reported this to reception staff who were very unsympathetic and didnt care.
The rep not one bit helpful either complete waste of space. We were told by the rep that no one else had anything stolen before only to find out from another holiday maker that ours was the fifth robery that week.
Would not go back ir you paid me !!!!!
Travel operator: Thomas Cook
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