Travel operator: First Choice
Travel operator: flight direct
Travel operator: sunworld
The Apartments were extremely clean, I never seen one ant or one cockroach on the complex. We had maid service 5 days a week - we even had the maintenance men on our roof washing it, they liked the place to remain spotless. A couple of our bulbs weren't working in the room but as soon as they were reported they were fixed, couldn't fault the staff at all.
There is a 24 hour reception although at night it is just the security man who can't really understand what your saying but its nice to know you aren't alone.
The apartments are either a terraced area or a balcony - we were on the first floor so we had a balcony. Lots of stray cats around the area at night but the Owners requested you did not feed them as to not encourage them.
The pool area is in my opinion a little bit scary if you have youngsters (although I have to say my 2 were fine) but I did see a few accidents when children were running round the pool area and falling and hurting themselves. To get to the pool area you have to walk down a few steps and the heat can be unbearable as you are trapped down below and no wind is coming through - we usually stayed on the terraced area upstairs which was much better.
There is a restaurant on site but to be honest we only used it one day for drinks and a quick snack, husband said it needs to be decorated its like something from the 70's! (I have been advised New Owners have just taken over so this may change).
Location - now this is the difficult one - the apartments are at the top of a bank which seems fine when your walking down but getting back up is another matter - it takes about 10 minutes and by the end of your holiday you are used to it but if you have walking difficulties you may prefer to get a taxi, the taxi's are really cheap I think we paid 250 euros which is hardly anything. Location within the resort of Puerto Del Carmen is really good but it is just the bank that you need to be aware of.
Entertainment - I never seen any but did hear some music coming from the restaurant on some nights - beaware that the restaurant closes at 10pm. We always went out for our evening meal and we never stayed in the apartments other than for sleeping really.
I wouldn't visit this hotel again simply because I've been to Lanzarote twice and to be honest this isn't somewhere that is child friendly - it would be much better if there was entertainment on every night so you could stay in the complex and not worry that the children would be bored.
There is a computer/internet in reception so you can always chat to the folks back home.
Netto is just down the road so you can buy all your groceries.
The hotel says that they have a gym/sauna - i never seen any evidence of this but by the pool there was an area I never ventured into so quite possibly thats where it is but I can't be certain.
Don't let anything in this review put you off, this is a personal review but the apartments were lovely and they couldn't be faulted.
Travel operator: Direct Holidays
Travel operator: Direct Holidays
There was no clean towels or the sheets on the beds were not changed while we were there.
They had advertised that there was a sauna on site where it was I don't know there was a lot of false advertising.
Ants it was terrible they were all over the apartment we had to ask for it to be sprayed it was disgusting they were even over the cooking area, it was never used.
No entertainment, the bar shut at 5pm. What use is that.
Would not recommend this accomodation to anyone.
Travel operator: airtours
The apartments were spotless and cleaned every other day.
Pool area was also very clean.
The only down side was the food and drink bar it closed every day at 5pm [Sundays 4pm]- closed all day Wednesdays!!.
Would I stay there again -- I don't think so, I would look for an apartment block which offered entertainment.
Travel operator: direct travel
Ask a Question
Got a question? Ask our community of over 1.5 million users.