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Spring Vulcano Hotel

3 of 82 hotels in Playa de las Americas

5 out of 5 from 50 reviews
4 stars
Avenida de Antonio Domínguez, 8, 38660 Arona (Tenerife), Spain

50 Reviews

Traveller Rating

  • Excellent
    28
  • Very Good
    19
  • Good
    3
  • Average
    0
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Rogers
17 years 5 months ago
Just arrived back from our holiday at the Vulcano hotel.

Very hard to find fault with this hotel.Reports we read previous to our trip on this website proved to be accurate and we will use it again when visiting other locations.

Usual thing with the sunbeds and towels, this was not a great problem and must be put into proportion. The hotel was very clean and we found the staff on reception very helpfull.

Visited all of the sister hotels and dined in several. It is possible to have meals in the other hotels as long as you inform reception beforhand.

We reccomend strongly that you find time to visit the Playa Arena at Los gigantes the hotel even provides a free bus! we can't comment much on the hotel entertainment as we were always out and about in the resort bars. Every time we passed the entertainment lounge it was always full and everybody seemed to be having a good time.
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Travel operator: Skydeals

Recommended
Barbara Bennett
17 years 5 months ago
We have just returned from the Hotel Vulcano where my husband and myself spent an excellent week. On arrival we found the reception area exquisite and the staff couldnt have been more helpful even though we arrived quite late at night.

The food was excellent with plenty of choice every time we entered the dining room. Evening meals consisted of lots of meat and fish choice and found that there was choice of potatoes and vegetables. Staff within the dining room and bar areas couldnt do enough for you.

The entertainment was not what we would have expected but plenty of bars not too far away where we spent most of our evenings out. On checking with some of the staff I was advised that the entertainment during the summer months is a little lighter.

We had a very late flight back and was given a courtesy room to freshen up before travelling and a locked room to keep our luggage and this was at no extra cost.
I would definitely return to this hotel again, and would recommend it to anybody.

Excellent hotel will be returning some time next year.
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Travel operator: My Travel

Recommended
Linda And Dave
17 years 6 months ago
Just returned from two weeks at this excellent hotel. Could'nt fault it or the staff and especially the location.

Only minus is the location and availability of sun loungers at pool side. You do really have to be an early riser to be guaranteed a good spot, but we didn't feel that was too much of an issue.

We are extremely fussy about accommodation, food, location and overally status of the hotel, but there was nothing at all that would deter us from returning to this hotel.

We would certainly recommend this hotel if you are looking for a great holiday. Caters for wheelchairs in a big way.

The food is absolutely great, plently of choice, always hot, always a selection of meats and fish, also a grill area. Be warned, do not hang around at the sweet counter for too long!!!!!!!!!!! Too much choice if you have a sweet tooth, but there is also fresh fruit as a healthier option.
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Travel operator: Thomas Cook

Recommended
Mr & Mrs Walker
17 years 6 months ago
We have previously stayed at the Vulcano 4 years ago and were so looking forward to our return visit. The hotel is still very clean, bedrooms of a good standard but we feel there has been a marked deterioration in the food standard. Indeed we think we must have been staying at a different Vulcano to the other reviews on here!!

Firstly we aren't early risers so would be having breakfast about 9.00 (it is served until 10.00am) Most mornings we were marched into the centre of the restaurant with the hordes as we weren't allowed to sit in the quieter part as it was then been set up for dinner. The same in the evening, we would go to eat about 8.15pm (it is served until 9.30pm) and could not sit at a table of our choice somewhere quieter as it was being set up for breakfast!!! The irony of this seemed lost on the staff.

I find no enjoyment whatsoever in eating my meal with barely a foot between tables, crammed in like it is a works canteen, like a bear garden. We honestly didn't enjoy one meal in the evening because of this, and eventually swapped dinner for lunch (which was 100 times better) and ate out in the evening as we could not face the hustle and bustle of the restaurant. More akin to a cattle market that a 4 star hotel restaurant.

I found the food to be lukewarm at best, and had to reheat mine in the microwave each night - again a 4 star hotel and having to microwave your dinner - I think not! Not once did i see anyone checking any of the buffet with a thermometer as i have in other hotels. The food was very repetitive - boiled potatoes or chips for 14 nights, hardly any vegetables, and vegetarians be warned you will definitely struggle with food at this hotel.

Breakfast was better food wise and a good selection of fresh fruit and cereals. I wouldn't consider the food and the dining room to be above 3 star at best, and we were bitterly disappointed in the deterioration since our last visit. If we went again it would be bed and breakfast only.
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Travel operator: Portland

Recommended
17 years 7 months ago
This was our second visit to the Vulcano hotel in Playa de Las Americas and it won
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Travel operator: portland

Recommended
Gamewell Family
17 years 8 months ago
Stayed for a week should have stayed longer very good area close to beach shops etc will be going back next year.
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Travel operator: direct hoildays

Recommended
17 years 8 months ago
Me and my boyfriend stayed at this hotel half board and it probably had the best selection of food I have ever seen in a hotel. You would have to be very fussy to struggle to find something nice to eat everyday.

The hotel is always clean and the rooms are cleaned everyday. The staff were always helpful esp the reception staff and bar staff, couldnt do enough for you.

This was the 2nd time we had been to this hotel and we will go again in the future.
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Travel operator: Portland

Recommended
Mrs P Brannan
17 years 9 months ago
This was our first visit to the Vulcano we found it was in a nice area. Food was top class. Plenty of choice and you could eat as much as you wanted. Entertainment was very good with top acts on each night. Also found staff very pleasant.

Hotel and rooms very clean within easy walking distant of the beach, and the shopping centre.
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Travel operator: direct holidays

Recommended
V Ball
17 years 9 months ago
This was our second time to the vulcano in 3 years, we found that the hotel had deteriorated in service during this time.

On our arrival there was one person on reception to attend to a hoard of new arrivals. Our room was not what we had paid for and appeared dirty, but on complaining we were allocated another which was only a slight improvement.

The food although very good was very repetitive, and unimaginative.

The pool and sunbathing area is not big enough for the amount of guests. You have to be up before 8am to secure a bed. Hotel management just choose to ignore their own sunbed rule, and beds are left unused all day with peoples towels placed on them just incase they might visit the pool.

We certainly would not return to the Vulcano.
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Travel operator: Direct Holidays

Russell Staines
17 years 10 months ago
The Vulcano hotel is a excellent hotel with a superb location and great friendly staff. This is our second visit here in 4 years but now we took our daughter of 22 months. This hotel doesn't really cater for many kids, children but they were superb with our daughter.

The rooms are spotlessly clean and the food is very good with lots of choice.

The entertainment wasn't that good for the younger families like our selves(36 and 29) but ok for the older guests.

Beware of putting your own drinks in the minibar as they do not like that and will take your drinks out and leave them on top.

We were on the third floor with a pool view and we paid extra for a VIP/superior room but didn't think it was worth the extra money! If you need a sun bed get down before 8.00am as most of them will go. I'm sure people put towels on them as early as 6 in the morning but don't go down until midday. It's so annoying. The hotel is supposed to have a policy if towels are on before 8 they would take them off but never seen that happen yet!

I'm sure this hotel will appeal to all.
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Travel operator: airtours

Recommended

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