Our room was quite close to the lift and also the ice machine, I was concerned this would cause lots of noise within the room, but we did not hear anything from these, so were happy.
On arrival the room was very clean, and was then cleaned well on a daily basis, all public areas of the hotel were also spotless.
The location of the hotel was excellent, very close to the Subway station, with lots of shops, diners and coffee shops very close, and only a 5/10 minute walk to Times Square, which you can see from the hotel.
The staff were excellent, always polite and helpful, we did have a couple of issues with our room card not letting us into the room, but this was always solved promptly.
I would stay here again, and would recommend this hotel to both couples and families.
Travel operator: Virgin Atlantic
The hotel was fantastically placed when you exit the hotel and turn right the theatre district is right there .
Wonderful views of all the lights and shows which is going on.
The hotel is spotless and cleaned everyday and the staff always pleasant and say have a nice day 5 stars.
The only downside was paying $800 for 3 nights stay for a working man which is a lot of cash for me. On the internet its says $640 when you pay, all the taxes goes on ,just remember, but nevertheless excellent hotel.
Travel operator: continential
Our view from our room was right down the middle of times square! amazing it really never stops.
Nice bar with lovely balcony(good for the smelly smokers)
Bar staff very friendly, nice atmosphere.
We used the very helpful concierge to book restaurants with his recommendation to our requirements.
Would def stay in this hotel again
Travel operator: Business Trip
The room was cleaned every day and the staff were friendly and efficient.
The hotel lobby/reception is a lot more glamorous that the rooms. They are clean and tidy but we found that the Best Western Hotels in the US offer more facilities and their rooms are generally larger(and a lot cheaper). But I would still recomment this hotel for it's prime location
Travel operator: Booked independently
Travel operator: expedia
What a wonderful time we had and would love to go back and we will.
Travel operator: Expedia
The staff were friendly and helpful (esp. the lobby staff.)
The bar area was a good place to relax attended to by friendly bar staff.
A great find like this hotel is one reason why we will visit again.
Travel operator: local travel agent
The rooms are very large and clean.
The breakfast is expensive but sooooo good.
We were traveling with our infant son, and the staff were very helpful.
Travel operator: None
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