Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
What hotel and where?

Hotel stars are often misleading - Tour operators have their own criteria whilst the hotel may belong to some trade body in the country it is in which has a different criteria.
Palazzo Di Zante. Interestingly the live holidays site says there are six five star ratings on Tripadvisor which when you follow their link there are, but when you search separately you find other reviews. I also found a Facebook reviews page which wasn't pleasant reading... All stated similar issues to what I've found.
we have had problems getting our hotel transfer paid as the coach was not at the airport when we arrived
they are refusing to pay us £145
money grabbing company
jeremy Murphy
I keep posting this.

Contact Trading Standards

All these companies will continue to ignore you and rip you off. Whilst we can use our expertise gathered over many years helping people on HT Trading Standards have teeth. Think of them as the Mafia who can send Luigi and the boys round.
  • Edited by fwh 2018-07-07 20:52:34
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