Holiday Complaints

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Hi Zeeeee, welcome to the forums. It appears they charge £30 administration fee plus whatever cost charged by suppliers so, for example the airline you are flying with. So, maybe there was only an additional charge of £20. Did they break the costing down for you? Who are you flying with?

I'm surprised they haven't taken the full amount already. I'd leave the £100 in your bank just incase.

Their website states:-

"Change of title, initial, first name or surname after booking confirmationSupplier/Principal’s charge + £30.00 administration fee per person to OTB"
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