Travel operator: travelstyle
Hotel tip: tram and buses stop bang outside
Heard a lady ask for a bottle of wine approx £12.00, when she could buy the same bottle over road for £3.99.
When we booked we were not told hotel name (wonder why) said they would know by 7 days before Rang/Mon/tues/weds fobbed off on each occasion. No luggage labels arrived, one lady was told on phone you do not need them as you know what your cases look like.
Big delay going home don't know why as the driver gave no apology and never spoke on way back. We will never book with National Holidays again or go near Norbeck Castle Hotel even as a freebie.
Travel operator: national holidays
I daren’t look under the sheets for fear of what I might find. The bed was pushed up against the wall so the person against the wall had to get out of bed at the bottom. Linen ok but duvet old and heavy. Old furniture, not enough room for bedside cabinet. Wardrobe covered the connecting door to the next room. Decor tired, the overhead light must have had loose wires as it went off if touched.
The drinks facilities consisted of an old plastic tray with a cheap kettle, 4 sugar sachets and 1 old tea bag. A couple of milk cartons but no coffee. The two mugs were dirty and were replaced when we asked for clean ones. Paint work in small bathroom was peeling and the door must have jammed at some point and so had been planned to fit but not painted. Breakfast was not much better. No dishes for cereal, sugar canister congealed. I saw a lady ask for a jug for milk at breakfast and the waiter gave her the one off the next table that had been used by the previous guests which was waiting to be cleared. Unbelievable.
The hotel is in dire need of refurbishment, it is tired and in places dirty. This is by far the worst hotel I have ever stayed in and could not recommend a visit
The hotel was clean and for it age everything seems to work. There were always maintenance staff around so I would presume if you did have a problem they would be quick to fix it.
The room was a good size and had a sea view and was warm. The bathroom was small and basic, but for slightly more I could of booked a room with a better one. The TV only had 6 channels and none of them was a news channel. The floor boards creek and you can hear everybody walking down the corridors or in the room above.
Food was excellent, it is a self service buffet with plenty of choice. You do have to book a table time but they are flexible on it. A bottle of house wine was only £8.
Entertainment is in the conservatory area. Seating with a view is limited.
It is part of the Britannia group now and they do seem to be gradually upgrading the Norbreck, some rooms are now premier which of course cost more.
They have a health club and and swimming pool. The ballroom has regular dances.
It is not in the centre of Blackpool; it is about halfway between Blackpool and Cleveleys. Buses and trams run from right outside. There is plenty of parking.
Travel operator: Private
On the plus side,the staff were lovely. Poor things.
Travel operator: Britannia Hotels
Travel operator: national holidays
The food was very poor especially the breakfast.Checking in at 3pm is a bad move especially when you arrive at noon.Bar prices too high.Did not bother with the entertainment.Staff were pleasant and helpfull.Location is okay if you want peace and quiet,tram stop opposite to take you to the centre.
Never return to this hotel.
Travel operator: National Holidays
I have read reviews from other people saying the food was bad well I have stayed in 4 star hotels all over Europe and the food in the Norbreck was as good.
I got excellent value and would definitley return.
Travel operator: none
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