Travel operator: qwerty travel
Food was excellent and with a lots of variety and staff everywhere could not be faulted for friendliness and helpfulness.
Beware travel sites which tell you that rooms have LCD TV & DVD players - only family rooms do! Our tv was a 15" old box style and it wasn't until the last day of our holiday that we found out we could have had a dvd player free from the reception! Our Thompson rep let us down a lot with his lack of knowledge on this and other aspects of the holiday.
Travel operator: Thompson
Travel operator: thomsons
The hotel has went downhill fast ...the rooms badly need rethought out and decorated.....
The entertainment reps left a lot to be desired....when you saw them.....just appeared to do their alloted tasks...no real repore with guests.....I'm afraid that this will be our last time at the hotel...although we will return to St Georges
Travel operator: Thomsons
It was so good last year that we decided to come back this year. Let me start with the negative points first.
The hotel rooms are spacious but are more like a 2 star room than what Thomsons rate it as a 4 star. It was totally obvious to all of us that this will not be a super family hotel next year because no money has been spent on it in a year.
Still the prices around the pool and in the entertainment area are very over priced (at least double what you would pay in the village) The swimming pool is fantastic but be aware buy some swimming shoes for your kids and adults, we reported this last year and again this year, the pool floor is very rough to the extent every adult who joined in the fun (as you would) had cut feet. Even the kids cut their feet.
My last negative point is the Thomson's management team. They have a very young and nearly all first timers to this job, (more on them later) they displayed no leadership, no morale boosting and no man magagement skills what so ever. They were diciplining staff in the main reception area in full view of all the guest. These kids are away from their families, many for the first time they need leadership and support and not constant criticism. Thomsons if you do monitor these pages then you need to get a grip of this very serious matter.
Now for the praise (at last) Lets start with the entertainers, can I again thank you so very much, Kris and Charlotte were fantastic, these 2 give so much energy and so much professionalism. You 2 made the holiday for my 2 children they love you loads and so did all of us. The reps were also fantastic, they new their jobs very well and were a great source of information and helpful. Kids reps girls, again a wonderful team of girls, hard working and excellant with the kids.
Now for St Georges itself, still great small but enough for 2 weeks. Last year we thought San Carlos restaurant was the best but the balcony has pipped it this year we think. Try Georges for quad bikes 30 euro for the 1st day and 25 from then on.
To summerise we still had a great holiday, we will not be going back for the 3rd time although we will be staying with Thomsons Superfamily.
Travel operator: thomsons
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