The hotel was lovely and very very family welcome! in fact if you aren't big on kids dont go there but if you have a young family it is perfect.
My boys 12 & 10 were occupied full time by the range of activities, and my just walking little girl 13 months just loved walking on the huge expanse of clean cut grass and fell over without a scratch.
We had a ground floor single bedroom room which was huge and had everything you wanted. We stayed on an AI basis during half term week and there was ebnough space everywhere including the large impressive pool.
The Thomas Cook entertaiment staff were simply second to none! Food and drink was absoloutely great.
If it was closer to the beach, the sea was warmer (and the pool) I wouldn't go anywhere else. I am fussy - take my advise if you have a young family book it and go!
Travel operator: Thomas Cook
Travel operator: Omni Tours
The Hotel was spotless and security cameras in all public areas even the corridors, and the staff could not do more for you. Their English was perfect.
The studio booked was I would class a two person apartment with everything you need, Bath/shower/Bidet? well who needs that. Tons of wardrobes/drawers. Oven/Hob/Microwave/Kettle! and even t-towel. The bed settee was a proper matress. Aircon or heating, yes the evening are not that warm but warning than at home.
The hotel is Not too near the Strip about 5-10min walk so you can't hear anything. Actually the apartment next to me had a little baby, I only heard he/she when I went past their door, could not hear he/she in my appartment.
The Old town is about 10-15 mins walk or 4euro taxi.
There is a free bus (all Inclusive) to and from the beach 3 times a day.
Breakfast from 07:30-10:00
Continetal Breakfast & waitress service fryup. (winter)
Lunch 12:30-1500 3 Course + Buffet
Dinner 18:30-22:00 3 Course + Buffet
Bar Snacks 10:00-18:00
Bar Drinks Available 11:00-23:00 (all inclusive free)
There was nothing stopping you filling your table with drinks before 11pm, The Bar staff didn't bat an eye lid 5 mins after I had just taken a drink to my table and was all ready ordering another. Taking drinks to rooms was not a problem. If you got fed up of local drinks, all inclusive does mean you get other drinks at half price!
The Food Was Excellent
The Staff are Excellent
The entertainment was good but not aimed at the kids, not this time of year.
All inclusive also means you get the use of a private gym 3 times a week, no charges for renting table tennis/tennis bats and balls. Free use of the tennis courts. Free swim hats, needed for indoor heated pool.
I Have already booked for next year with my travel agent.
Travel operator: www.your-tours.co.uk
The apartment was of very high standerd very clean beds very comfortable every thing in the apartment you would need with being self catering.
With us going self catering we never had the food in the restaurant only snacks around the pool.
The location of the hotel was great only short distance to the strip and a litle walk to the old town.
The staff where only to happy to give help and advice with going out most evenings we only watched a litle of the entertainment.
We would definitely stay here again a wonderful time
Travel operator: thomas cook
With two kids aged 13 and 16 the all inclusive option was brilliant as they could graze as much as they wanted without the usual 'can I have a drink, ice cream .....'.
The hotel apartment was spotlessly clean, along with the dining area and public areas. My only concern was the amount of litter left around the pool area which in reality was left by a minority of teenagers.
The food was brilliant. I have stayed in all inclusive before and would say without doubt this was the best food I have ever had in a hotel. Different choices every night with something to suit everyone. Put on 6lbs in two weeks!
My only gripe about the hotel would be its situation. Its a good 20 minutes to either beach, the fisherman's in old town or the one at the bottom of th strip. Also its very built up around the hotel and we had a room facing the road, however, no noise as double glazing excellent.
The hotel staff were very efficient. Be warned though the hotel does not have hair dryers in situ (first time I have been abroad for years to a hotel which didn't have them) and consequently 50 euros was spent on hiring one for the two weeks.
The Thomas Cook team did a great job of keeping everybody entertained, even if some of the singing in the night time shows didn't quite hit the right note! The entertainment in the lounge bar was ok with a different singer every night.
Would we go to this hotel again, definitely, but only if they moved it to a nicer area.
Travel operator: Thomas Cook
The hotel was spotlessly clean and the maids cleaned our room daily even coming back later if we were in the room with our baby when they first came.
We stayed in a one bedroomed apartment and had ample room for the four of us (my husband, me, one child aged 12 and another aged 1).
The only downsides to the room were the travel cot provided, however we did not complain and I am sure we would have got another if we had have done. Also there was no hair dryer provided in the room and I had to hire one but did get the deposit back when returning it at the end of the holiday.
Cannot really comment on the entertainment as we only stayed in once or twice. One thing I did note was that there was entertainment for the parents in the bar upstairs and then separate children's entertainment in the disco downstairs which I thought was a very good idea.
Would definitely recommend this hotel and location.
Travel operator: JMC
Make sure you take you own Table Tennis bats and balls, as the hotel charge for hire. Also in the indoor pool you must wear a swimming hat which they also charge for.
The pool area has plenty of room for sunbathing and there is a lot of day time entertainment for adults and kids. We found the evening entertainment from Thomas Cook to be rather amateurish.
The location is in the middle of the two main area's. The Strip is about 15 mins walk away and The Old Town about 25 min's walk. You need to be fit to tackle all the steps to the old town. There are lots of places to eat and drink.
Travel operator: Thomas Cook
The location of the hotel is great 10 mins walk to old town and new town.
Food not good very bland not much choice I wouldn't go all inclusive so many restaurants to choose from near by.
Entertainment not great. I wouldn't return again but not a bad holiday.
Travel operator: jmc
We are used to staying at a smaller complex and did find the hotel a little too big, you had to be down by 9.30 to get a bed and at that we only ever managed to get one in the grass area as the pool was always way too busy beds on top of each other. There is a lovely big sand pit with a canopy under it that kept my 2 year old going for hours everyday she really loved it. The Childrens pool is way too small especially when you have ten year olds in it on dolpins etc.
The only time we ate in the hotel was our first day at the snack bar and it was microwaved burgers and chips which were like rubber. There is a big shopping centre just up the road with a supermarket that has everything.
The strip is about 10mins away but you would need to get a taxi to the old town.
The only bad thing I could say about the hotel is that it can be very noisy especially first thing in the morning you can hear the maids pulling the rooms apart overhead.
The big bar downstairs is very nicely decorated and comfortable but music was bad. Would come back to this hotel again but wouldnt be my first choice
Travel operator: Booked Ourselves
The hotel is very close to 2 huge supermarkets where you can buy everything you need and more!
The entertainment was a little repetitive and aimed at the kiddies, but they seemed to enjoy it none the less. The holiday reps are young and inoffensive, but their target audience is the kids.
Did not have any problems with the hotel staff, reception are not the most helpful of people, but again, they were not rude or ignorant. Do not have any expectation of keeping rooms on if you have a late flight home, there is no courtesy room, just a shower adjacent to the indoor pool.
Finally, watch your umbrellas when the wind blows, many kids were hurt by the flying parasols, where umbrella bases were broken and not holding the parasols fixed. This is extremely dangerous and small children were seriously hurt during our stay.
Travel operator: Thomas Cook
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