6 Reviews
Traveller Rating
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Excellent1
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Very Good2
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Good2
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Average0
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Poor0
Review Overview
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Cleanliness
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Service
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11 years 3 months ago
Please reconsider before booking. We stayed for a week in January and this is the worst accomodation I have stayed. Definitely not even if it was free. Cockroaches in the kitchen running along the work surface had to be moved out until they fumigated it and then returned a few days later no compensation given. The bar advertised is closed. Main pool was closed. For refurb all during the visit. Work in progress Across the street diggers and drilling
And we were in their delux two bed with own pool. Yourvillas did respond to the mail and offer a small amount of money off next holiday but. I would not use them again. They do not seem to recognise that the holiday was so stressful. Never again.
And we were in their delux two bed with own pool. Yourvillas did respond to the mail and offer a small amount of money off next holiday but. I would not use them again. They do not seem to recognise that the holiday was so stressful. Never again.
14 years 9 months ago
Arrived at midnight to find we had one of the top apartments, so had to drag 40 kgs of baggage up 3 ramps with at least a 30% incline on each. Not for anyone with a heart condition, or other restrictive health problems. The other way to the apartment involved climbing up 127 steps! There was no offer of help from the staff other than a map to guide you on your hill climbing expedition.
Main restaurant and bar were adaquate but very expensive and the breakfast was VERY well cooked with a unique hint of charcoal! It is a lot cheaper to eat elsewhere, and you get more edible and better quality food, although the staff were friendly and accomodating.
Apartment was clean but tired and dated. Bedrooms and bathrooms were cleaned regularly, even when you were in the shower!! The nearest pool was concreted over, the next one down was dry and empty water bottles were strewn all over the place. The main pool looked ok.
Recommend some of the excursions on offer, namely the "Medieval Knights" and "Tiede by Night"
Main restaurant and bar were adaquate but very expensive and the breakfast was VERY well cooked with a unique hint of charcoal! It is a lot cheaper to eat elsewhere, and you get more edible and better quality food, although the staff were friendly and accomodating.
Apartment was clean but tired and dated. Bedrooms and bathrooms were cleaned regularly, even when you were in the shower!! The nearest pool was concreted over, the next one down was dry and empty water bottles were strewn all over the place. The main pool looked ok.
Recommend some of the excursions on offer, namely the "Medieval Knights" and "Tiede by Night"
Travel operator: Monarch
16 years 4 months ago
We have just come back from spending two weeks at Island village. We went there because friends of ours have a time share there. We had a two bedroom apartment which was well equiped with microwave, proper cooker with full sized oven, fridge, toaster, kettle and even an iron and ironing board. The room was kept clean with maid service every day. The only problem we had was the walldrobe door was broken so we could only use one side of the walldrobe. We did report it but nothing was done while we were there. We were situated at the top of a rather steep hill which gave us fantastic views but a bit of a treck up.
We were a bit dissapointed that some of the facilities we had read about on the internet were not open. there was no Gym and only one bar open on the whole complex and that was the Carvery at the bottom which was ok going down to but not so easy getting back, especially after a couple of beers! There was one other pool bar open but only during the day. We had a pool quite close to the room but the bar there called Cowboys was all closed up. The bars near by were good there was a varierty of places to go, Bens bar had bingo and Karaoke and our favourite The Tudor Rose has the friendliest Host and atmosphere, We spent new years eve there and were made to feel very welcome we had a great time. Going out at night time was a bit of a mission as the lights outside our rooms on the pathway were never on and you had to tread carefully as there were quite a few steps. We mentioned this also but didn't seem to get rectified.
All in all we had a good time but would prefer to go somewhere else next time.
We were a bit dissapointed that some of the facilities we had read about on the internet were not open. there was no Gym and only one bar open on the whole complex and that was the Carvery at the bottom which was ok going down to but not so easy getting back, especially after a couple of beers! There was one other pool bar open but only during the day. We had a pool quite close to the room but the bar there called Cowboys was all closed up. The bars near by were good there was a varierty of places to go, Bens bar had bingo and Karaoke and our favourite The Tudor Rose has the friendliest Host and atmosphere, We spent new years eve there and were made to feel very welcome we had a great time. Going out at night time was a bit of a mission as the lights outside our rooms on the pathway were never on and you had to tread carefully as there were quite a few steps. We mentioned this also but didn't seem to get rectified.
All in all we had a good time but would prefer to go somewhere else next time.
Travel operator: independent
18 years 6 months ago
Nice size Villa with garden, our view looked across to Gomera, a smaller Island that forms part of the Canaries.
Had full kitchen facilities but not used as we dined out every night. Bathroom with double sink and Jacuzzi.
Maid service was daily, except Sunday when just the rubbish was taken away.
Cavery and 3 pool bars on site were good during the day, but provided minimal entertainment at night, which was a plus as this caused little late night noise, and the entertainment is just a 20 minute walk away.
Had full kitchen facilities but not used as we dined out every night. Bathroom with double sink and Jacuzzi.
Maid service was daily, except Sunday when just the rubbish was taken away.
Cavery and 3 pool bars on site were good during the day, but provided minimal entertainment at night, which was a plus as this caused little late night noise, and the entertainment is just a 20 minute walk away.
Travel operator: Thomas Cook flight only
Recommended
18 years 8 months ago
What a fantastic place to stay. Our room with a Jacuzzi bath and views over the ocean, breathtaking.
The rooms are cleaned everyday by polite and helpful staff.
The reception staff are always on hand for any little concern and all (4)pools are spotless and the bar staff only to delighted for your custom.
The BBQ on a Wednesday night is very nice with wine and beer thrown in for good measure.
We are looking forward to visiting again in 2006
The rooms are cleaned everyday by polite and helpful staff.
The reception staff are always on hand for any little concern and all (4)pools are spotless and the bar staff only to delighted for your custom.
The BBQ on a Wednesday night is very nice with wine and beer thrown in for good measure.
We are looking forward to visiting again in 2006
Travel operator: monarch
Recommended
19 years 6 months ago
We stayed at the Island Village resort. I found it a pleasure to be at.
The room was excellent, we had a 2 bedroom villa with our own pool. The room was cleaned daily, fresh towels provided, and facilities in the apartment were 2nd to none.
The pool was cleaned on a regular basis, and I would definitely go back, in fact I am off back there this year.
The room was excellent, we had a 2 bedroom villa with our own pool. The room was cleaned daily, fresh towels provided, and facilities in the apartment were 2nd to none.
The pool was cleaned on a regular basis, and I would definitely go back, in fact I am off back there this year.
Travel operator: Self
Recommended
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