We were allocated on arrival.Accommmodation was very basic and tierd. Needs a complete redecoration. My partner fell in the shower as there was no bath mat. We could only have one bath every 3 hours as the hot water did not refil. The matress had springs coming through. However everyone was very pleasant and helpful.

The food although limited was very tasty and there were lovely views from the resturant which was very spacious. It was a pleasure to eat there.

Entertainment was fine although venturing into the town was a treck - not for the unfit. Very much a place for a base rather than centring your holiday around the complex.
Book tours int the town they are a lot cheaper.

We booked this holiday last thing on AOA basis I was a little worried as we normally book way in advance but what a fab place this was.

The apartment was nice and clean, the staff were very polite and overall we had a wonderful break. I would recommend it to anyone. A+++++

Disgusting in every sense of the word, dirty, smelly and really run down wouldn't house pigs in this hotel.

Please don't listen to some reports on this page.

I was put off by some but decided to come anyway and we were pleasently surprised. Yes the hotel is up the hill, but if you know Tenerife, you will know about the hills and taxi's from PDLA are only 4-6 euro.

The complex is quite old so don't expect the smell of paint, and it is 2*, so you get what you expect but the rooms were clean, the reception and pool side were clean also. The cafe at the pool wasn't the best but the pool was very big with pleny of sun loungers to go round (even in the afternoon)! Music played most of the day at the pool and the offer of football, table tennis etc was always available.

There are cats and cockroaches a plenty but again it's Tenerife we're talking about. We had only 1 cockroach in our room the whole week (that we saw)!

I would definately come back to Laguna Park 2, it was just what we needed, beds and a shower - nothing fancy.

We booked our holiday on a don't know where you're going basis until you get there. Was disappointed to find out it was Laguna Park 2 due to past press regarding Security problems, but hoped things had changed.

On arrival when checked into the room was very disappointed. The rooms smelt of stale smoke and unclean. Cobwebs, dead insects and old dust was lying about. The room itself was in need of a good makeover, furniture was falling to bits and old. Patio doors looked like they had been tampered with in the past with a crow bar.(but staff seem oblivious to any past problems - however, other people seem to confirm a common theme and our initial worries.) Was able to hire a safety deposit box in the wardrobe, but felt totally at ease knowing it was secured to fresh air! Guess the thought of carrying it down/up them hills though may put off a prospective burglar.

We booked half board so a kitchen was a nice surprise and it was good to have a fridge as you needed something to keep the water cool as the rooms were stifling hot and no facility of air conditioning was available - just fans to hire @ 10 euros per week. There was a kettle which you could use on the stove but every time we used it the fuses blew in the room. There was a tv but you had to pay for it and you could also hire other items, but what a cheek! We ended up sleeping in the living room, as the beds were so uncomfortable. Also sprayed cockroach spray before went out each night and found dead cockroaches and insect when come home - so felt better no crawlies about in my bed.

We did complain and looked at other rooms - but they were all as bad. Very much in need of redecorating - fumigating - tlc!!!

On the positive side though the balcony was nice and the view was lovely - sea, sunset etc. The shower was powerful but apparently if you were further down the hill the showers were very weak.

The rest of the complex was ok, food was not too bad, pool was lovely - very big, freezing cold water but once your body got over the shock it was nice to cool you down. The staff were ok, not overfriendly or rude - just ok.

Now to the hills - well did our legs and feet hurt or what. Felt that each time I went down the hill to eat I worked it off just by walking back to the room. Felt fitter I guess, definately not for the unfit. Did feel the hills were extreme but had to live with it as part of tenerife. The lift was a great idea, shame it was only at the bottom of the hill though.

Rooms very basic. They really need updating. Someone broke into our appartment when we were sleeping despite the fact that we had the door locked.

The patio door was so bad they were able to lift it out of the lock. We then changed apartments but again the door was the same.

I didn't sleep for a full week as I was so scared at night. I needed another holiday when I got home. Airtours refused to change us to another hotel.

The pool bar food was good. The pools were beautiful, but the whole complex needs updating. It would also be better if the 18-30 holiday makers were at one end of the complex and the families at the other.

It is hard to sleep with music going all night.

Please do not be put off by other peoples comments. This is a nice, clean hotel with friendly staff. we were dreading our holiday after reading all the comments, but when we arrived we were very pleased.

Our room was very clean and spacious, we saw a few cockroaches outside, but some rooms are provided with
repellant, we brought our own and sprayed our door and
patio and didnt see one for the rest of the holiday!

When we saw the pool we were chuffed to bits (its huge!) You can go down in the afternoon and still be guaranteed a sun lounger. The rooms were cleaned every day and towels were changed every other. bedding was changed 1-2 times per week.

The bar is fairly cheap and entertainment was brilliant from quiz to bingo, kareoke and excellent shows. Yes there is a bit of a walk up and down the hill but if your fit and healthy this shouldnt bother you, and when it does its only a few euro's.

I visited Laguna Park 2 with my sister in August 2005 and I can't say that I didn't enjoy it. As we were half board we ate in the hotel everynight and the food was rather good. There was alot to choose from.

When we arrived we were a little put off with the hill that it's on but tried not to let it bother us. The rooms were basic but catered for our needs as it had a fridge, beds, shower etc. The only problem we found with our room was there was a few too many cockroaches. We sprayed under the cooker everynight and when we swept under it there was a few dead ones every morning. Other than that can't complain.

Although it claims to be in Las Americas some could argue that it was nearer Costa Adeje. However it was only in between 4-6Euro to veronicas in a taxi. It was in a great location to the Aquapark (2mins walk), Skypark (amazing you must do it!) and the shopping centre.

The staff we found really friendly, especially the night staff on the reception. The cleaners were friendly and done a good enough job of the rooms for us. Pool side bar staff could have smiled a bit more but atleast they were fast.

We never used the hotel entertainment facilities so can't really comment on them.

I would visit this hotel again but although I don't have any major faults with it, it wouldn't be my first choice.

Just returned this morning from Laguna park 2 and where do I begin!

Our room was filthy there were two dead cockroaches under the oven (and they're still there now. Our bedroom smelled like the mattress had been urinated on, I asked for them to be changed but only the sheets were and a lot of air freshener sprayed to try and mask the stench. Maid service 5 times a week! Not quite sure what she actually did because the floors were never cleaned once and I had to ask for sheets changed and fresh towels. Shower fitting kept flying off the wall and spraying half the floor before you could catch it.

As for the pool I can safely say I never even stuck my big toe in let alone allow my kids in after I saw the green algae on the bottom.

Location? up a small mountain, my calf muscles are developed nicely.

How Airtours can award this as a 3 key accommodation is an absolute disgrace. I booked on internet with only three weeks to departure and had my reservations when I read some of the comments on here, but some were slightly reassuring. However upon arrival I can honestly say what a devastation it was to see the state of place.

We most certainly will not be going anywhere near the place again. Lastly this hotel is not Las Americas as stated it is clearly Costa Adeje.

Myself and my husband returned on Friday night from this hotel, booked one week before we departed. We were never told about the hills we would have to climb only found out by reading the reviews on here before we went and had already booked. You have not only the slopes and steps in the hotel which believe me there are many to deal with! There is also the three bridges you have to walk up and down every time you wanted to go into the town, which I will also say is not in Las Americas but Costa Adeje, but saying that I would say nearly every day we did do all the slopes and steps maybe some times twice a day, as we are not the sort that just like to sit around the pool all day.

What ever the faults I have to say we did have a lovely time, even if the rooms were not has clean has we expected, don