Travel operator: Relaxabroad.com
as always the rooms aren't massive but plenty of room for 2
Breakfast gave a good selection of hot or cold food with enough choice and quality to suit anyone
The room was cleaned daily with fresh towels and bathroom toiletries also replaced bedding changed every other day
Staff from the moment we checked in where as always excellent polite and friendly
As said above we went to celebrate New Years and unfortunately Mare Nostrum this year had decided to cut corners with the banquet The food was plentyfull but left a lot to be desired both with choice and temperature by the time delivered to the table
The evenings entertainment was excellent and the fire works display as always unbelievable I have a video but not sure if it can be uploaded
Travel operator: Own Arrangements
The Hotel has a magnificent looking interior bedecked with dark marble and beautiful lit chandeleirs and statues with running fountains in the interior and a pianist playing even at breakfast.The cleanliness of the hotel,bedrooms and pool areas was immaculate.
I didnt eat in any of the hotel restaurants at night so i really cant comment on the quality of the restaurants. The reason was that many of them were labelled as buffet dinners and im not keen on queueing up for evening meals when youre paying those prices especially when you can go to places like mama rosas restuarant and be treated like royalty,perhaps I didnt give Cleopatras resturants at least a try and I feel I should have but theres just so many fantastic eating places in and around PDLA.
The Hotels location is wonderful right in the middle of shops,restaurants and v close to everything but manages to be shielded from most of the noise.
The hotel staff were unbeleivable both efficient and friendly, maids cleaned rooms daily and changed bed linen and towels v frequently and also replaced complimentary toiletries. Bar staff were friendly and always willing to share a joke with you.
We had a superior room(pool facing) with large balcony with outside shower and plunge pool which was absolutely gorgeous but with one major drawback the sun was on our balcony for only about 1-2 hours per day with a result the plunge pool being very cold and us having to go poolside for sunbathing purposes what a waste because we had upmarket sunloungers ,tables chairs on a beautiful balcony with great views over the poolsand hills to the back of Tenerife.
The entertainment in the piano bar were a talented duo playing a mixture of songs but the bar was only ever fairly empty probably due to the higher cost of the drinks although they were never
Travel operator: Travel Republic
We decided to pay a little more to stay in the Cleopatra Hotel, as we were holidaying without our four children!!! It seemed quieter and more elegant and not so busy around the pool area!
The hotel was beautiful. It has marble throughout the interior. Glass lifts and a beautiful immaculately presented pool area, with free pool towels.
The buffet breakfast was superb, everything from full english breakfast, to fresh bread, fruit etc - too much to list! A quiet bar (but expensive).
You can use the other three hotels which are all interconnected in different ways. Room nice and clean.
Travel operator: xl.com
Our room was lovely (although not a double as we had asked!)Rooms were kept v clean and staff polite and friendly. Breakfast included the usual hot stuff bacon,egg,toast meats and cheese plus cereals (with champagne if you want!) and a pianist playing while you eat!! The swimming pool area was nice and quiet as very few children which suited us!
As for pubs and restaurants there is a complex right opposite which has an Italian, a Chinese/Thai and a Mexican plus a nice bar called Harry's Bar. Wait about for the fountain light display at night!
We also visited a wee pub called Jen's Den which had been recommended on this website.(Don't be put off by the fact that the place is small!) Joyce and her hubby were friendly, drink cheap and home baking was good too!
They also do a mean bacon roll! We liked the food so much that we got them to make us rolls up for the plane ride back!
Travel operator: Barrhead Travel
In breakfast we felt that the non-smoking area was very limited and although and excellent selection of fruit and continental choice, the hot fare was limited.
Unfortunately the arrival of a rather large number of people in connection with a convention detracted from the quiet ambience of the hotel especially around the pool area.
Travel operator: Thompson
Too expensive for Mr & Mrs Average to eat in the Hotel and it's sister hotels restaurants.
It is part of the Mare Nostrum Resort of 5 star hotels.
Staff were as you would expect polite and curteous, but forget about making any new friends here....unless you are of noble blood, wealthy business people, upper class.
You get looked up and down by "poor little rich bitches"and the like.
The Hotel refused to deal with changing up any of our travellers cheques, and looked at us in that unforgetable way when all they ever deal with is credit cards, and business accounts.
The Piano Bar....well just a load of miserable snotty people sitting around paying over
Travel operator: Classic
Travel operator: jetset leisure travel
It is always clean. THe rooms are good. Great views. Great service. I have visited every year since then and have booked for march '05.
If you can raise the money itis well worth it.
Travel operator: Thomson
The hotel is in a fantastic place between PDLA & LC, with some great restaurants nearby. It's part of a large complex (Mare Nostrum) which you can use nearly all of the facilities of at no extra cost. The pool between the cleopatra, mark anthony and julius caesar is lovely but quite small. The one at the med palace is just huge, but not quite as nicely done. Both are freshwater, which many new ones are not.
The hotel is very clean (there are always cleaners working, at all times of day), as are the rooms (our room was cleaned every day, sheets changed and beds made, etc.) Each year we have been there has been some maintenance work going on, but it is low-key and doesn't disturb, and they seem to be keeping on top of things. The glass lifts are a nice touch, as are the fountains.
The restaurants may not be cheap, but they are excellent and the food is generally fantastic. However, I wouldn't get taken in by the Pyramid restaurant - it was very expensive for the quality of food (which was the same as all of the others on the resort) and the chamber music ended at 9pm. The breakfast is definitely something to get out of bed for though, however there aren't as many non-smoking tables as we would like. It's Cava with breakfast (not quite Champagne, but still a good hair of the dog!), and there is a great selection of hot and cold food.
We have seen a number of different rooms, but always pay extra for a deluxe room with a pool. These have a LARGE sun terrace with your own sunbeds and table/chairs, a plunge pool and external shower area. My wife likes the privacy of sunbathing in her own space, and taking a dip as and when the mood takes. There are also some deluxe rooms with open-plan marble bath/shower areas that are just superb, and give the room a really big feeling. The pools are emptied and cleaned every other day, or on request if needed. Minibar prices are not cheap by local standards, but by UK standards are quite reasonable.
We find the staff here to be excellent. One hint - when the bellboy takes your luggage to the room give him a large tip... it gets back to the other staff and they just can't help you enough from that point on. They might not change travellers cheques there (the rate would be bad anyway) but they will do all they can to help with your stay.
There is a clubhouse between the hotel and the med palace that is very, very useful. They can book trips, restaurant tables, cars and anything else you need, and again are very friendly.
The spa is nice, and the range of treatments is good (thalassotherapy, massage, facials...). It's a bit pricey, but if you book a full day's package its a great way to relax.
The piano bar isn't what I would call entertainment, but it's a nice place to start an evening with an aperitif, or to end the evening with a nightcap. The prices are steep, but the measures are huge so I would say that it's good value. For example, a large cognac costs about a tenner, but it's LARGE (and I've paid 3-4 times that in the UK for something a lot smaller).
OK... so it's not cheap. It's quite a bit cheaper if you book directly with the hotel, and I would recommend this as they do treat you differently also (as well as providing a range of extras for free). But you do get what you pay for, and I think the extra cost is well worth it. We haven't noticed many divas or seriously rich people (they have probably all migrated to the Bahia Del Duque or Villa Cortes now), and you do get a few posers, but generally it's just nice people having a nice time.
So in summary, I would recommend this place very highly, it's one of the best (if not the best) hotel in the area.
Travel operator: Booked Direct
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