78 Reviews
Traveller Rating
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Excellent0
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Very Good9
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Good26
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Average28
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Poor15
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 5 months ago
well where do i start?.if you want a holiday where you dont sleep, hear fights going on,foul language and listen to people getting arrested,and that was just the women,well then you must book to go hear.any decent people with or without children please dont book this place.the entertainment was ok surprisingly and the bar staff were great.at the end of our week of hell,we were then robbed by the cleaner who took 80euro out of our wardrobe which was under clothes i might add,but yes silly not to of rented the safe.another lady on our landing had perfume pinched by the same cleaner.getting onto the hotel itself well not bad apart from the lifts never working.felt sorry for the guests who were highter up than the first floor.i would never go here again even if you payed for me.
Travel operator: teletex
Recommended
17 years 7 months ago
Having worked in the travel business for many years I can honestly say that this is the only hotel I would not stay in again. I had read about noise problems and thought that in September the majority of young people would have had their holidays, how wrong I was.
The hotel was full of Bosnian youths. The lifts left a lot to be desired, in all 4 of them but a wait of 6 - 9 mins was 'normal'.
Food was very poor although thankfully all we had was breakfast.
The rooms are in dire need of re-decoration and the bathrooms need a lot of work on them. The doors were flimsy, the balcony doors were handing off, the a/c did not work, the TV did not work and the pillows were the thickness of a stamp. The best comment I can make is that I requested additional pillows and they arrived very quickly. My travelling companion is adamant that she was bitten by insects whilst she was in bed.
I would never return to this hotel. It's a shame the owners have spent a lot of money on their other properties and not this one, the Casino is way overdue.
The hotel was full of Bosnian youths. The lifts left a lot to be desired, in all 4 of them but a wait of 6 - 9 mins was 'normal'.
Food was very poor although thankfully all we had was breakfast.
The rooms are in dire need of re-decoration and the bathrooms need a lot of work on them. The doors were flimsy, the balcony doors were handing off, the a/c did not work, the TV did not work and the pillows were the thickness of a stamp. The best comment I can make is that I requested additional pillows and they arrived very quickly. My travelling companion is adamant that she was bitten by insects whilst she was in bed.
I would never return to this hotel. It's a shame the owners have spent a lot of money on their other properties and not this one, the Casino is way overdue.
Travel operator: alone
17 years 8 months ago
Hotel from hell!!
Families stay away in June, July and August. It is a dangerous place for kids.
No entertainment for the kids. So noisy woke up every morning between the hours of 4am an 5-30am with rowdy groups, throwing anything they could get their hands on over the balconies. This also happened during the day, screaming shouting swearing and no respect for other guests when told to be quiet.
The food I wouldnt even give to my dog, cold and the meat pink. The staff very ignorant and not helpful at all, and that includes the manager when we complained he said this is not a family hotel.
Families stay away in June, July and August. It is a dangerous place for kids.
No entertainment for the kids. So noisy woke up every morning between the hours of 4am an 5-30am with rowdy groups, throwing anything they could get their hands on over the balconies. This also happened during the day, screaming shouting swearing and no respect for other guests when told to be quiet.
The food I wouldnt even give to my dog, cold and the meat pink. The staff very ignorant and not helpful at all, and that includes the manager when we complained he said this is not a family hotel.
Travel operator: vacation travel
17 years 10 months ago
We just got back from hotel casino royal and what an amazing time we had!!! The food was fantastic,was never cold when we was there, something different everyday,and a good english fry up every morning!!
Rooms were so so,need a lick of paint but always cleaned thoroughly. Hotel staff were always cheerful,even though very over-worked. We went during world cup so very roudy, but learned to live with it and at the end of the week made alot of friends.
Pool could do with less chlorine, bleached my clothes!
Situated perfectly between pubs, clubs and arcades but also very posh restaurants.
Shingle beach was agony at first but the sea definitely made up for it as it slides you up the hill, so much fun.
We would not hesitate to go again. All in all brilliant holiday for all 3 of us for
Rooms were so so,need a lick of paint but always cleaned thoroughly. Hotel staff were always cheerful,even though very over-worked. We went during world cup so very roudy, but learned to live with it and at the end of the week made alot of friends.
Pool could do with less chlorine, bleached my clothes!
Situated perfectly between pubs, clubs and arcades but also very posh restaurants.
Shingle beach was agony at first but the sea definitely made up for it as it slides you up the hill, so much fun.
We would not hesitate to go again. All in all brilliant holiday for all 3 of us for
Travel operator: Complete Travel
Recommended
17 years 10 months ago
I went on holiday and stayed in the worse hotel going, the area was lovely plenty to do shame about the hotel.Bar staff was very rude and not helpful. Cleaners was very good and they was helpful. The fire alarm went off and nothing was done bout it. My 15 yr old daughter had to see adults having sex on the balconys at nite.Empty used condoms lying around the hotel grounds for kids to pick up.
Travel operator: mediland
17 years 11 months ago
When we got there I thought It looked like a quite nice hotel. It looked clean, we went straight for dinner when we got there as it was the evening.
The food was cold and through the week it was the same stuff the staff were very friendly.
The bar staff were nice, tip them they love it.
The entertainment was not very good, just played music all night. We got woke up every night at 5 o clock.
The food was cold and through the week it was the same stuff the staff were very friendly.
The bar staff were nice, tip them they love it.
The entertainment was not very good, just played music all night. We got woke up every night at 5 o clock.
Travel operator: travel city direct
18 years ago
We stayed on an all inclusive basis the food was pretty poor always cold no matter when you went early or late.
The rooms and hotel in general was filthy the only clean things were the towels and sheets.
Staff were totally disinterested in listening to any comlaints this also goes for the manager.
Entertainment was very basic.
The hotel was overcrowded with out of control teenage students who were fighting in the corridors most nights and security staff had no control, doors were kicked in toilet rolls were thrown around and football was being played in the hotel corridor till 2/3 in the morning.
The rooms and hotel in general was filthy the only clean things were the towels and sheets.
Staff were totally disinterested in listening to any comlaints this also goes for the manager.
Entertainment was very basic.
The hotel was overcrowded with out of control teenage students who were fighting in the corridors most nights and security staff had no control, doors were kicked in toilet rolls were thrown around and football was being played in the hotel corridor till 2/3 in the morning.
Travel operator: media travel
18 years ago
Well I have to say we had a fantastic 2 weeks at the casino. However I must say there were a few poblems. We were on the 6th Floor and the lifts were always breaking down. Not suitable for people with disabilites and people with babies. If you have Asthma be sure your not on the top floor and don't forget your pump.
The entertainment could be greatly improved if the DJ realised there are more than 2 CD's in the world.
The bar stff on the whole were friendly and ploite.
The room was cleaned every day and the cleaners do a grand job.
We were looking over the Football local pitch and while we were there we watched lots of fantastic football. However many of the teams were staying in the hotel and they were a little roudy at night.
The food wasnt bad really, a bit cold but you could warm it up yourself in the microwave.
The food manager was a little Hitler so if you want to take food out of the dining hall, take a bag and be careful not to get caught.
I would go back to this hotel and although many customers were maoning I didn't expect a 5 star hotel because I didn't pay 5 star prices.
The location was great it was near to everything. The beach is not sand though, and if you have hard skin on your feet don't worry it is removed easily by walking on the beach with no shoes on.
The entertainment could be greatly improved if the DJ realised there are more than 2 CD's in the world.
The bar stff on the whole were friendly and ploite.
The room was cleaned every day and the cleaners do a grand job.
We were looking over the Football local pitch and while we were there we watched lots of fantastic football. However many of the teams were staying in the hotel and they were a little roudy at night.
The food wasnt bad really, a bit cold but you could warm it up yourself in the microwave.
The food manager was a little Hitler so if you want to take food out of the dining hall, take a bag and be careful not to get caught.
I would go back to this hotel and although many customers were maoning I didn't expect a 5 star hotel because I didn't pay 5 star prices.
The location was great it was near to everything. The beach is not sand though, and if you have hard skin on your feet don't worry it is removed easily by walking on the beach with no shoes on.
Travel operator: not saying
Recommended
18 years 1 month ago
We have just returned from our holiday at Gran Casino Royal. Quite central for the front, shops and beach.
Hotel has a lot of stairs, lifts work now and then, we didn't get stuck but the lift door opens in between floors and on speaking to others they found it frightening especially if they had children.
The hotel itself is clean, maids every day. We found the staff to be pleasant, after all please and thank you cost nothing.
Food, well we can all survive on soup, chips and pudding for the time we are there, some of the main courses were ok, but there are plenty of places to eat outside. If I want the Ritz standards of food and service then I will pay that price but we paid
Hotel has a lot of stairs, lifts work now and then, we didn't get stuck but the lift door opens in between floors and on speaking to others they found it frightening especially if they had children.
The hotel itself is clean, maids every day. We found the staff to be pleasant, after all please and thank you cost nothing.
Food, well we can all survive on soup, chips and pudding for the time we are there, some of the main courses were ok, but there are plenty of places to eat outside. If I want the Ritz standards of food and service then I will pay that price but we paid
Travel operator: media travel
18 years 1 month ago
The hotel cleaners were there every day but were not cleaning everywhere as when we arrived there was rubbish under the beds.
The food was no better it didnt matter if you were first in or last the food was cold (chips each meal the only thing that looked edible ).
As for the entertainment it only happened 1 night (rubbish )
would never go back and woild advise others to stay clear
lifts (dont bother) never worked.
Sleep(none)to many students running around all night and nobody to stop them.
The food was no better it didnt matter if you were first in or last the food was cold (chips each meal the only thing that looked edible ).
As for the entertainment it only happened 1 night (rubbish )
would never go back and woild advise others to stay clear
lifts (dont bother) never worked.
Sleep(none)to many students running around all night and nobody to stop them.
Travel operator: two can travel
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