97 Reviews
Traveller Rating
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Excellent11
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Very Good33
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Good30
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Average16
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Poor6
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years ago
We thought that the rooms were very clean and were also cleaned by the maids everyday (if you were up).
The food was ok we had different stuff every night except for the snacks which where mostly the same!
The location was good as it was right next to the beach, and the shops where right out side the hotel!
The staff were ok they were polite but dint speak any English except the English lady at reception.
there were entertainment every night, which was mostly for adults but sometimes had a disco.
The food was ok we had different stuff every night except for the snacks which where mostly the same!
The location was good as it was right next to the beach, and the shops where right out side the hotel!
The staff were ok they were polite but dint speak any English except the English lady at reception.
there were entertainment every night, which was mostly for adults but sometimes had a disco.
Travel operator: telle tex
Recommended
18 years 7 months ago
This has to have been the worst place in the world!
When we got to the hotel, the man handed us a key to room 310. So off we trot to the lift (about the size of a single wardrobe).
As soon as my boyfriend opened the bathroom door the smell of raw sewage hit us. I marched straight back down stairs and demanded to be moved. We were given a room on the second floor, which was fine but we overlooked bog land. A couple of days into the holiday we had ants all in the room so my partner went downstairs and asked if anyone was coming to sort them out, the unexpected reply we got from the man was what do you expect your in Spain and anyway I have ants in my house too! So we dealt with the problem ourselves.
There were clean sheets and towels everyday.
The food, well I don't think there is a word to describe the rubbish the served up everyday. Oh, hope you like moouse for pudding and snack times consist of tasteless chips, bacon fat and burgers! Tip put the stale bread in the microwave to soften it up!
The location was ok, the beach is just across the road but you have to go underground to get to it as there is a railway line in front of the hotel which sounds like a rumble of thunder every time a train goes past. But be careful as it rained everyday on our break the passage to go to the beach was flooded to the top and the firemen were called to suck the water out.
The staff are ignorant and always on the defencive side, there is a sign in reception saying do not blame the staff for the weather! Watch out for Linda.
Entertainment - what entertainment???
I would never ever go back here again!
When we got to the hotel, the man handed us a key to room 310. So off we trot to the lift (about the size of a single wardrobe).
As soon as my boyfriend opened the bathroom door the smell of raw sewage hit us. I marched straight back down stairs and demanded to be moved. We were given a room on the second floor, which was fine but we overlooked bog land. A couple of days into the holiday we had ants all in the room so my partner went downstairs and asked if anyone was coming to sort them out, the unexpected reply we got from the man was what do you expect your in Spain and anyway I have ants in my house too! So we dealt with the problem ourselves.
There were clean sheets and towels everyday.
The food, well I don't think there is a word to describe the rubbish the served up everyday. Oh, hope you like moouse for pudding and snack times consist of tasteless chips, bacon fat and burgers! Tip put the stale bread in the microwave to soften it up!
The location was ok, the beach is just across the road but you have to go underground to get to it as there is a railway line in front of the hotel which sounds like a rumble of thunder every time a train goes past. But be careful as it rained everyday on our break the passage to go to the beach was flooded to the top and the firemen were called to suck the water out.
The staff are ignorant and always on the defencive side, there is a sign in reception saying do not blame the staff for the weather! Watch out for Linda.
Entertainment - what entertainment???
I would never ever go back here again!
Travel operator: 2CanTravel
18 years 7 months ago
Yeah yeah the food was bad we got well fed up with it after two days, thank god for the kebab shop up the road. We thought the hotel was well kept every day the cleaners were up at the door at 8am but there was a bad smell in the toilet later on in the day as if there was a build up at times of the day.
Our room was on the front on the third floor road ahead and pool to the left the view was fab got used to the trains but the quads well I would have done without them we spent a lot of time on the balcony and I think if we had a room at the back we would have been out loads more. It was a mess round there and we enjoyed just sitting people watching and we took our drinks up to the room at night as well because in the bar area it was just a rabble and well as for the entertainment we went to Champions bar round the road next to the Rovers bar that was good fun for us that sounds bad.
We ate at the kebab shop and drank in a pub oh I should have said we also went to burger king one day for lunch in St Susanna, they tell you in the hotel you can eat at any of the H top hotels so we thought we would go to one for dinner, and then when we asked they told us we could only go for lunch and the bus would pick us up at 9.30am! We did not bother because it was out for dinner that we wanted.
Our room was on the front on the third floor road ahead and pool to the left the view was fab got used to the trains but the quads well I would have done without them we spent a lot of time on the balcony and I think if we had a room at the back we would have been out loads more. It was a mess round there and we enjoyed just sitting people watching and we took our drinks up to the room at night as well because in the bar area it was just a rabble and well as for the entertainment we went to Champions bar round the road next to the Rovers bar that was good fun for us that sounds bad.
We ate at the kebab shop and drank in a pub oh I should have said we also went to burger king one day for lunch in St Susanna, they tell you in the hotel you can eat at any of the H top hotels so we thought we would go to one for dinner, and then when we asked they told us we could only go for lunch and the bus would pick us up at 9.30am! We did not bother because it was out for dinner that we wanted.
Travel operator: my travel
Recommended
18 years 7 months ago
Well I had stayed at the Planamar in May of this year and vowed to go back before the end of the year, which I did.
Was a bit disappointed that all the Bar Staff had changed and the replacements were not very friendly. However by my departure, at least one had smiled - perhaps the language barrier is a problem???
Rooms clean and tidy and no problems with the smells that other reviewers had indicated. The bath taps could have been doing with a bit of a clean.
This time the accomodation was at the back of the hotel looking on to waste ground - but not a problem to me.
Yes, the food was a bit repetitive, but that was easily rectified by having the odd meal either in a sister hotel (by booking the previous day) or one of the other local hostelries.
I put the problem with the food down to the fact that I am visiting a foreign country and their cooking skills/seasoning are different to ours, as are the ingredients used in the meals.
Had dinner in the Royal Sun (Santa Sussana) and lunch at the Royal Beach (Lloret) and food was much the same. Anyone staying inclusive with H Top Hotels could do much worse that going on the trip to the Gran Palace for the Show (Dancing and a Magician) and as much Champagne as you want (all for 8 euros each which was for the cost of the Coach).
"I will return"!!!!!!!!!!
Was a bit disappointed that all the Bar Staff had changed and the replacements were not very friendly. However by my departure, at least one had smiled - perhaps the language barrier is a problem???
Rooms clean and tidy and no problems with the smells that other reviewers had indicated. The bath taps could have been doing with a bit of a clean.
This time the accomodation was at the back of the hotel looking on to waste ground - but not a problem to me.
Yes, the food was a bit repetitive, but that was easily rectified by having the odd meal either in a sister hotel (by booking the previous day) or one of the other local hostelries.
I put the problem with the food down to the fact that I am visiting a foreign country and their cooking skills/seasoning are different to ours, as are the ingredients used in the meals.
Had dinner in the Royal Sun (Santa Sussana) and lunch at the Royal Beach (Lloret) and food was much the same. Anyone staying inclusive with H Top Hotels could do much worse that going on the trip to the Gran Palace for the Show (Dancing and a Magician) and as much Champagne as you want (all for 8 euros each which was for the cost of the Coach).
"I will return"!!!!!!!!!!
Travel operator: 2 Can Travel
Recommended
18 years 7 months ago
Return visit to hotel from August,stayed last week before hotel closes for season, room a bit small,but we only slept and got dressed in it, was very clean.
Food was hot and varied could possibly do a bit more for children we ate at a sister hotel Royal Sun in Santa Susana and food was of same standard.
Hotel only has main road seperating it from beach accessed by underpass but to get best value we visited Royal Sun if we had day on beach as it is on the beach and has a beach bar. The area of Malgrat we have found to be relaxed and feel safe letting the children to go and buy sweets and pizzas from the local shops on the front parade on their own. Evening entertainment typical for Spain and this area and clientel hotel caters for, if you want more livley entertainment visit hotels in Callela or Loret.
The hotel group offer two free nights out,pay only for transport about
Food was hot and varied could possibly do a bit more for children we ate at a sister hotel Royal Sun in Santa Susana and food was of same standard.
Hotel only has main road seperating it from beach accessed by underpass but to get best value we visited Royal Sun if we had day on beach as it is on the beach and has a beach bar. The area of Malgrat we have found to be relaxed and feel safe letting the children to go and buy sweets and pizzas from the local shops on the front parade on their own. Evening entertainment typical for Spain and this area and clientel hotel caters for, if you want more livley entertainment visit hotels in Callela or Loret.
The hotel group offer two free nights out,pay only for transport about
Travel operator: made own arrangements over internet
Recommended
18 years 7 months ago
Stayed in the planamer hotel Oct 05, had great weather for time of year. Everybody is quite right the food could be better, very basic and repetitive.
Location was good just over the road from the beach and 5 minute walk from the sports bars. Rooms were small but adequate to sleep, change nad shower.
Entertainment wasn't upto much but we stayed in the last week of the season. Bit miserable about guests enjoying themselves and wanted everyone to go to bed at 12.00pm, usually on an all inclusive package you get free drinks until 12 then have tp pay for them not sent to bed!!!!
In all this holiday was very reasonablly priced and you get what you pay for.
Location was good just over the road from the beach and 5 minute walk from the sports bars. Rooms were small but adequate to sleep, change nad shower.
Entertainment wasn't upto much but we stayed in the last week of the season. Bit miserable about guests enjoying themselves and wanted everyone to go to bed at 12.00pm, usually on an all inclusive package you get free drinks until 12 then have tp pay for them not sent to bed!!!!
In all this holiday was very reasonablly priced and you get what you pay for.
Travel operator: Sunways
Recommended
18 years 7 months ago
We arrived late at night which was possibly the best thing to happen otherwise I don't think we would have got off the coach!!
The hotel was admittedly clean and the cleaners (although they arrive very early in the morning!) did a very good job. The food was somewhat lacking and indeed whatever was left from lunch was served up as some sort of casserole in the evening.
The location was ok, except the day after we arrived there was a mini typhoon which seemed to flood the whole town!
The staff were friendly enough but maybe that's because we spoke the lingo! Entertainment was fairly non existant although the flamenco and brazillian nights were a giggle. The only thing really that kept us going throughout the holiday was the rovers pub round the corner (great cup of tea and a wonderful fry up with REAL bacon).
Would only ever go back if I had a bulldozer in tow.
The hotel was admittedly clean and the cleaners (although they arrive very early in the morning!) did a very good job. The food was somewhat lacking and indeed whatever was left from lunch was served up as some sort of casserole in the evening.
The location was ok, except the day after we arrived there was a mini typhoon which seemed to flood the whole town!
The staff were friendly enough but maybe that's because we spoke the lingo! Entertainment was fairly non existant although the flamenco and brazillian nights were a giggle. The only thing really that kept us going throughout the holiday was the rovers pub round the corner (great cup of tea and a wonderful fry up with REAL bacon).
Would only ever go back if I had a bulldozer in tow.
Travel operator: Expedia
18 years 8 months ago
We have just returned from a great holiday. The weather was good for the time of year. The hotel was clean. The view from some of the rooms is not very good but have the benefit of being the quietest.
The food although edible became boring after the third day. With an abundance of ingredients its a shame the chef couldnt have been a bit more adventurous particularly with the puddings. Even he looked bored with what he was dishing up. Although snacks were available all day these were limited and you had to sit in the canteen with them and could not take anything outside.
We have had a great holiday and an improvement on the food would have made it complete.
The food although edible became boring after the third day. With an abundance of ingredients its a shame the chef couldnt have been a bit more adventurous particularly with the puddings. Even he looked bored with what he was dishing up. Although snacks were available all day these were limited and you had to sit in the canteen with them and could not take anything outside.
We have had a great holiday and an improvement on the food would have made it complete.
Travel operator: fleetway
18 years 9 months ago
The location of the hotel cannot be beaten as you will find yourself close to all the local shops, straight over the road (and train track) to the beach and right in the centre of all the action.
The hotel was clean and tidy, with friendly staff and plenty to drink.
The rooms are quite small and spending too much time in them will feel claustrophobic, but there are two lounges, a bar area, a conservatory and an outside terrace.
Now, the food. Choice there is. Plenty of fresh fruit, salad etc but the meals were unappetising, did not taste good and were poorly labeled so you didn't know what that mush in front of you really was. On odd occasions there were some nice choices, but we ate most at "snack times", which offered chips, burgers, more salad and ice cream (in tiny little pots) or we went out to a restaurant, which you don't expect to do when you purchase an all inclusive holiday.
The entertainment consisted of a show each evening by amateur performists. Don't expect a west end musical and you won't be disappointed. If you think you are fortunate to get a pool and beach facing room, your opinion will rapidly change when you are subjected to the disco noise that bellows out through the resort, street and around the area because its that loud. The music is also the same each evening finished off with a painful rendition of the Titanic song sung by the girl in charge of entertainment.
One moto that has kept us going is that you do get what you pay for. This wasn't a holiday we would choose, but being in a good town, so close to Barcelona (11EUR for 2 return tickets)made it better and we would go back, but not to the Planamar.
The hotel was clean and tidy, with friendly staff and plenty to drink.
The rooms are quite small and spending too much time in them will feel claustrophobic, but there are two lounges, a bar area, a conservatory and an outside terrace.
Now, the food. Choice there is. Plenty of fresh fruit, salad etc but the meals were unappetising, did not taste good and were poorly labeled so you didn't know what that mush in front of you really was. On odd occasions there were some nice choices, but we ate most at "snack times", which offered chips, burgers, more salad and ice cream (in tiny little pots) or we went out to a restaurant, which you don't expect to do when you purchase an all inclusive holiday.
The entertainment consisted of a show each evening by amateur performists. Don't expect a west end musical and you won't be disappointed. If you think you are fortunate to get a pool and beach facing room, your opinion will rapidly change when you are subjected to the disco noise that bellows out through the resort, street and around the area because its that loud. The music is also the same each evening finished off with a painful rendition of the Titanic song sung by the girl in charge of entertainment.
One moto that has kept us going is that you do get what you pay for. This wasn't a holiday we would choose, but being in a good town, so close to Barcelona (11EUR for 2 return tickets)made it better and we would go back, but not to the Planamar.
Travel operator: Sunways
18 years 9 months ago
The hotel food was always the same not really the place to go for veggies unless you want salad all the time. The ice creams don't come in cone just a tub and they are not always available. The restaurant is self service and open most of the time.
The hotel was clean didn't see any cockroaches or flies throughout the hotel.
The air conditioning keeps the rooms cool.
The hotel staff were ok some nicer than others.
The entertainment wasn't up to much but there were things on not like a Haven campsite.
The hotel is in need of some modernisation.
No lifeguard at the pool thoughout the time of our visit not really the place to go for a swim, full of young kids.
The hotel was clean didn't see any cockroaches or flies throughout the hotel.
The air conditioning keeps the rooms cool.
The hotel staff were ok some nicer than others.
The entertainment wasn't up to much but there were things on not like a Haven campsite.
The hotel is in need of some modernisation.
No lifeguard at the pool thoughout the time of our visit not really the place to go for a swim, full of young kids.
Travel operator: sun ways
Recommended
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