The pool is small, and there is limited space for sunbeds, but plenty of tables and chairs. There is also a separate small sunbathing terrace away from the pool. Inside it is "traditional" i.e. rather basic and old fashioned, but very clean and tidy.
All staff were friendly and helpful.
An early flight home meant we missed breakfast so complimentary "picnics" were provided if asked for. The food was self service buffet and was ok- always something edible and much of it good, although the meat was often tough. I got the impression they were working hard to improve the quality and variety.
Our room faced the cliff so had no view at all- we decided not to ask for a different room as the hotel was obviously full, and the balcony got the sun in the afternoon. It should have been a quiet peaceful spot but for the building work next door! It looked like a road they were building, and at times was very noisy. The walls are quite thin so there was also a lot of noise from other guests, and constantly banging doors.
The weather was unusually cold for the end of May, especially at night times, with a fair amount of rain, which made the room feel very cold at times, and we were glad of our coats and the extra blankets.
The hotel is no smoking inside, so the smokers had to shiver outside in the rain!
Entertainment (3 or 4 times a week) included a flamenco show, Spanish night, and a singer/ organist. There were no organised daytime activities.
The main advantage of this hotel is the position- it is an easy walk to town and beach, and although there is a hill to climb coming back it is very short. It is also nicely positioned for the bus station and walks in surrounding countryside where there are wonderful views.
Travel operator: Airtours
The hotel was spotlessly clean, and I have never had bath towels so large on holiday before. The food was not very good, not a lot of choice, and if you chose the wrong time to go to the dining room, especially breakfast, the queues for the coffee machine and toaster were horrendous.
The staff were great, very friendly. If they got the food right it would be a 4 or 5 star hotel.
Travel operator: airtours
Near to shops and beach though. Bad view of a wall from balcony too!
Food catered at French and Spanish. Edible but not good.
Staff sometimes friendly but very efficient, entertainment bad.
Nice hotel but not the best.
Travel operator: medhotels
very pleasant and relaxing atmosphere in garden setting including birds, fish and terrapins!!the rooms were well presented and very clean. some have pool view.paco and ali the waiters were very hospitable and worked very hard to make sure that you felt welcome, they also got involved with things that were going on around them.gotta go, we are off to book the neptuno for next year!!
Travel operator: airtours
The gardens are well maintained and it is pleasant to read a book there as a peaceful alternative to the beach. In terms of food, I cannot comment as we have always stayed on a bed and breakfast basis.
The rooms were clean and the staff were friendly and efficent (on one of our visits we were put in rooms above the laundry and it was very noisy but we were moved immediately we complained). Some of the rooms at the back of the hotel look out onto a sort of cliff which can make them a bit dark. However, if you are lucky enough to get a room at the front, you will have lovely views over the town.
This is a hotel for people who like somewhere quiet and relaxing. It has a mix of nationalities and doesn't seem that popular with families (unless we have just been lucky!). I will definitely stay here again. I have stayed in a few hotels in Tossa over the years and this is my favourite.
Travel operator: None
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