We arrived at the hotel about 0730hrs after a long flight from Heathrow. Rooms are not usually ready until 1200hrs but as we had 3 children in our party they quickly got our rooms ready for about 0900hrs.
We had booked a superior room but looked more like a deluxe superior. The room was very clean, bright and spacious with two double beds. The bathroom had a bath & shower a separate double shower.
The hotel staff were very friendly and could not do enough for you, we were very impressed with their customer service.
Unfortunately we did not eat at the hotel during our stay due to the number of trips we crammed in during our 3 days, so I cannot comment on the restaurants.
We had a drink on the 24th floor one evening, the view from there was amazing and would recommend a visit there.
We used the swimming pool on the 5th floor a couple of times which was nice after a long morning of sight seeing.
The Laundry service at this hotel was fantastic my Husband had spilt some drink on his trousers on the plane and my daughter spilt orange juice over mine, they were washed and pressed within a couple of hours.
Although this hotel was situated a little way out of the centre of things, I don't think that is a bad thing.
The hotel does run a shuttle bus into the centre but as there was 8 of us there was not always enough spaces left but it was only about 150B for a taxi.
We are planning a return trip to Bangkok next year and will stay here again.
Travel operator: Destinology
We ate at the "Coffee Shop" restaurant quite a few times which was very reasonably priced and the evening "All you can eat buffet" was excellent and at around
Travel operator: Colours of Asia
The buffet selection in the hotel restaurant was excellent with as many as 40+ different dishes, all beautifully presented and the dishes we chose all very tasty.
I can recommend the Thai massage at the hotel, excellent after a hetic day downtown.
Travel operator: tradewinds
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