The location of the hotel was not bad as it was very close to the subway and close to shops and restaurants but this was the only good thing about the hotel!
Hotel staff were also less then helpful!
I would not stay at this hotel again and for the money I paid there must be better hotels out there!!!!!
New York is fantastic though, don
Travel operator: Study Experience
There were antiques in the rooms and the staff were also very helpful. In the afternoon complimentory wine and snacks where served this was really welcome after a hard days shopping. The monkey bar downsatirs was very dark in the evening and was packed out.
When we checked into our room we had wine and chocolates waiting for us and a chargeable minibar which wasn't too expensive as mini bars go.
I would recommend this hotel to anyone, its welcoming charming and worth a see.
Travel operator: Virgin
We found that all we needed was a clean, friendly hotel to sleep and use as a base. The hotel was clean, tidy and we found the staff to be very friendly and helpful. The lady at the concierge desk was particularly helpful and stocked tickets to all major tourist attractions which prevented us from having to wait in long queues! She also phoned cabs for us when we didn't want to do the subway. The subway (94th St) was right on our doorstep but we found taxis to be very cheap and a much quicker alternative, especially if you are unsure about walking about at night.
The hotel was a little far away from the centre of Manhattan and when we return we will stay at a hotel closer to the city centre - only because of location because the hotel itself is ideal in every other aspect.
Please note that a harbour cruise is a must for all visitors to New York. We did one on the last night of our stay and it was by far the highlight of our trip. The sights were breathtaking and you get to see things that you wouldn't be able to see on foot. It takes in all the tourist attractions and brings out the romantic side to anyone!!!
Overall, we thought that the hotel was very good and well worth the money and we can't wait to visit New York again - it is addictive for sure.
Travel operator: virgin atlantic
The bathroom was filthy dirty with scum around tap fitting you could write your name in the venetian blinds as there was so much dust on them. The telephone did not work there were paper cups under the bed, the quilt cover had burn marks in it.
The lifts when they worked smelt of urine, sprinkler sytems were blocked with paper towels it was the only hotel you would wipe your feet on the way out. Just do not go there, there are much better for the money in New York, and by the way the staff spoke perfect English when they took your money, but when something was wrong they only spoke Spanish.
Just do not go there I had a part refund from my tour operator because the manager refused to comment that says something, do not entertain this place there is definitely no quality in this place!
Travel operator: Tradewinds
We are going back to New York early next year, and will definately be returning to this hotel.
Travel operator: Independant
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