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Napa Plaza Hotel

6 of 47 hotels in Ayia Napa

4 out of 5 from 6 reviews
4 stars
Nissi Ave 6, T.L.M. Hotels Limited, Ayia Napa 5343, Cyprus

6 Reviews

Traveller Rating

  • Excellent
    2
  • Very Good
    4
  • Good
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  • Average
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  • Poor
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Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Couples, over 18's
6 years 2 months ago
Fabulous hotel, nice large rooms, nice pool, friendly staff.

The hotel is located right on a busy road but you hear nothing, it has a large night club attached to it and 3 restaurants which are all amazing and the food is divine. I couldn't fault this hotel and have already booked to go back. It is a relaxing, luxurious hotel in a fantastic location.

The rooms are large and spacious with queen ann beds, a bath and shower, balcony and a large wardrobe. The rooms are all air conditioned and contain a safe which is charged at 3 euros per day, Breakfast is served buffet style from 7am - to 10 am. There is a half board option or you can pay as you go which is 18 euro's per person, per night.

The pool bar also sells food during the day which again is really nice. There are towels available from the shop for round the pool and also a laundrette on site.

There is a relaxed/luxury atmosphere thought out the whole of the hotel and they won’t tolerate noise/disturbance of other guests.
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Recommended
10 years 2 months ago
Great location would have to be top reason for choosing this hotel, we've stayed just about everywhere else over the last 20 years and did stay here many moons ago when it was the Napia Star until it's refurb several years ago when it was renamed the Plaza. WHAT a refurb it was.....it's truly lovely inside and the rooms are excellent too....albeit not the one we had, but more of that later!

We had REALLY bad issues with the swipe keycards, which resulted in us walking 100's of yards back and forth to reception trying to sort or waiting in the corridor for maintenance to let us into our room. In the end we refused to accept yet another keycard (number 9 !!!) so they relented and gave us a regular key which served it's purpose well unlike the blo*dy keycards......note to Plaza management - It's a nice idea and a little upmarket touch but not so good if the damn things never work !!

Plenty of parking, with the main entrance being somewhat hidden on Makarious Avenue, there's a barrier system and intercom in operation so you don't end up with non residents using the car parking. Reception area and back of the Liquid bar area is fabulous very funky and modern. Check in was breeze despite it being 4am. We were helped with our bags by a porter and shown to our room which was in the far right hand corner of the square shaped atrium style to the rooms. We hadn't upgraded to a pool view as we didn't see the extra expense worth it but we did pay extra for a superior room. This meant we got a kettle, fridge and all coffee/tea & milk and guest toiletries included and the all neccesary aircon.

The room was large with 2 single beds, a large sofa, large TV, double patio doors, large balcony and average bathroom with bath & shower. Plenty of wardrobe space and a large dressing table. Main gripe here was the utter lack of plug sockets....we had ONE spare to use, unplugging the TV or fridge wasn't an option as it would have involved moving heavy furniture. The lighting wasn't fabulous either and it was quite a dull light, that could be because we looked out onto a brick wall and small garden area....and of course the CHURCH & it's BELL Tower !!

They really ought to mention that bell tower and the effect it can have on the back rooms as we had. We were first awoken on Saturday morning at 7.10am, we were so close we thought we were in the bell tower, we almost fell out of our beds the noise was sooo loud. However the bells only lasted about 10 minutes and then the mosque started up and the prayers being said through a loud speaker directly facing our room.....we had to laugh about it or we would have cried. This happened 4 times during an 10 days holiday so not the end of the world but a warning would have been very welcome. Next time we stay we'll be requesting a differently located room for sure.

The staff were very friendly in general, especially ther night porter and the pool bar staff. Breakfast was an excellent affair with a huge choice and the best coffee machine ever. The range was enormous, from cold meats, pastries, cereal, full english, yoghurts, cakes, fruit......the list was endless. Again only gripe would be that we're on holiday and I can't believe how many hotels finish breakfast service so early at 10am, however it was good enough to get us out of bed every day bar 1. There's an inside area to eat or an lovely outside area above the bar area.

We did eat twice from the pool snack bar area and found the snacks to be really nice and not too expensive....although the soft drinks were pretty overprices as were ice creams etc. The pool area was pretty large with lots of sunbeds, it wasn't too crowded when we first arrived but by the end of our holiday when more guests had arrived it was pretty crammed full with little space or beds to be found at midday. Pool towels are provided FOC from the gym reception and you can change them for new one's as and when you desire, you then hand them in and get your tickets back to return to reception.....note if you don't do this they'll charge you for the towels!

We spent most of our days out & about enjoying all our favourite beaches on the East of the island in our hire car. The odd day we did spend time at the pool there was plenty going on in the form of games and volleyball organised by the anamation team at the hotel. We only drank in Liquid Bar at the front of the hotel in the evenings and didn't stay for dinner or evening entertainment so can't comment on either.

One small quibble with the aircon.....I suspect they have one of those autoair freshner systems built into the main aircon unit to emit pleasant fragrances throughout the rooms. However these need to be changed regularly or they begin to have the opposite effect.....and the Plaza had this issue unfortunately, the system smelt of stale urine when it was switched on and this was I'm sure only down to a change of fragrance filter. We did report this at reception and again on nour feedback form, hopefully they'll investigate.

We will most certainly be back at the Plaza next year, in fact I'm not sure we'd go elsewhere now as the location was so good and the rooms more tham adequate. We'll just be sure to remember the niggles we encountered this time and hopefully not have to endure them now we know what's what.
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Travel operator: N/A

Recommended
English
10 years 10 months ago
We were two couples staying on a BB basis for 3 nights. The choice for breakfast was good, self service buffet with hot and cold meals, cereals, fruit etc on offer. Hotel very clean and room allocated with pool view was very nice. The hotel provides excellent free parking facility with barrier/intercom access.Draught local beer from pool bar less than 2 pound a pint was cheaper than some local bars. Didn't see the hotel entertainment or eat in the evening due to the numerous restaurants nearby but the theme nights for dinner Cypriot/Greek/Chinese etc were 9 pounds a head which seems very good value. Staff were very friendly. A daily charge for a mini fridge was no surprise but I was dissapointed that we had to hire a kettle (
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Travel operator: Privately organised

Recommended
12 years 2 months ago
We stayed in the hotel on and bed and breakfast basis but we were never up to get use of this facility. The hotel food however at lunch time was brilliant, there was always something on the menu to eat and was presented fantastic, the food was middle priced as well.

The hotel was amazing, the reception area is very light and modern, the room carries on the modern feel and has everything you need, the only downside to our room was the view as we had not paid extra for a pool view we were looking on to another rooms balcony. However the air con in the room is fantastic and just what you need with the temperatures you get at Cyprus.

The towels are changed daily and the sheets are changed daily, the only thing that was not changed whilst we were there was the top sheet of the bedding. This was a little disappointing. There is also a fridge and safe which can be hired out at a reasonable price, both which we did.

We did not stay in the hotel for the entertainment as the hotel is the heart of ayia napa and there are bars and restaurants on your doorstep. Even though the hotel is in the middle of everything we heard no noise during our stay. The location is perfect with a 24 hour burger king next door!

I would definitely visit this hotel again, it was fantastic!
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Travel operator: Expedia

Recommended
Laura
12 years 2 months ago
The hotel is run to very high standards. The maids come every day and you can have clean towels daily if you would like.

The mexican restaurant within the hotel is excellent, serving really authentic mexican food. The breakfasts are buffet style and there is a lot of variety, they are very good.

The entertainment is ok, but I would advise going out at night because the resort has excellent entertainment.

The only downside is that you are quite near a mosque and on a sunday the prayers seem to go on forever. However I wouldnt let this put you off the hotel as it really is excellent.
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Travel operator: direct holidays

Recommended
Carolyn
12 years 3 months ago
The hotel was beautiful, every area was so clean and modern. All of the staff were very helpful and very humerous, the Cypriots all seem very happy people. We stayed half board and I would highly recommend it, the food was delicious. Our only slight complain was that we paid
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Travel operator: Direct Holidays

Recommended

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