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Cavo Maris Hotel

33 of 49 hotels in Protaras

4 out of 5 from 19 reviews
3 stars
Protaras, Paralimni, Cyprus
A popular choice with many guests returning year after year, the Cavo Maris is a superb 3 star hotel, set in a beautiful, unspoilt seafront location, amongst extensive grass lawns and gardens which run down to a fine sandy beach.

19 Reviews

Traveller Rating

  • Excellent
    3
  • Very Good
    8
  • Good
    7
  • Average
    0
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Paula White
19 years 6 months ago
The warm welcome that you recieve is great!!!!!
The rooms area a brillant size we had 3 adults and a infant in a cot in 1 room we had 2 adults & 2 children in other room.

The rooms are cleaned spotless every day
the food was out off this world plenty 2 choose from every day & every meal time.

We had a 10 to 15 mins walk in to Protaras
We hired 2 jeeps for 2 days which werent very dear to get us in to Ayia Napa the water park in Ayia Napa is a brillant day out.

The hotel staff are very friendly, brillant with children.

Entertainment was good but not brillant, the karaoke night is a great night.
We would definetly return.
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Travel operator: argo

Recommended
Norman Buchanan
19 years 8 months ago
My wife and I stayed for one week on an all-inclusive basis,the Hotel and accommadition was fairly clean and well maintained, air-conditioning was sufficent and via a central ceiling vent.
The food was very disappointing, the meals for all-inclusive guests were from help-yourself hot-trays, breakfast was generally good and covered all guests as this is a B&B hotel, however, the lunch and evening selections for all-inclusives were of a poor standard, Sunday being the one exception, it gave us a taste of better food and standards,4 carved meats and a greater choice of sweets.
There was an A La Carte for non inclusives, our selections covered 3 meats and 3 veg type meals, I was concerned that some meat dishes from these trays were only at room temperature or below, the salad selection were very poor,no cold meats, sweets are mainly jelly and ice-cream and a small selection of fruit.
The Hotel staff were mostly friendly, the waiting staff were very friendly and performed much better than the staff manning the main and pool-side bar,a 15-20 minute wait for drinks were frequent and particularly at peak periods (lunch & dinner).I found that all- inclusive guests were made to feel as though they were asking for something they were not entitled to, on one occassion my all-inclusive card was snatched from my hand to give it a closer scrutiny, there were grunts or nods when inviting you to place your order, followed by the question "all-inclusive"? barely a yes Sir or yes Madam and very few thank you's, just a request "sign here". I worked out that all-inclusives (as a rule) gave few tips as they did not pay by cash. I tipped as I felt appropiate,we were well attended by the waiting staff.
Entertainment was poor and mainly appealed to the young children.

Overall, I would only stay at this hotel on a Bed and Breakfast basis, we stayed during a period of the second week of the Islands 2 week holiday period and found the hotel booked and operating to capacity with locals and oversea guests alike,I raised some of my issues with the Food and Beverage Manager who assured me he would address the matters, the only evidence was an increase in staffing levels from one to two staff at the poolside bar, no change in attitudes.
I was told by a member of the waiting staff that the food and attitude generally improved after the July and August holiday period. As we observed, the staff, to be fair, worked very long hours and perhaps,could account, but not excuse my experience of this holiday.
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Travel operator: argo

Recommended
Paul Smith
19 years 8 months ago
We read the reviews on here before we booked and thought this Hotel sounded outstanding, on return and seeing recent reviews I have to agree things must have gone downhill!
The general cleanliness was of a high standard but was erratic at times, a couple of days our room appeared to have been rushed.
We booked Bed and Breakfast with the intention of travelling round the island the first week and upgrading to all-inclusive for the second week, after sampling some of the food we decided on sticking to B+B and eating out.
The Hotel does have some outstanding garden areas with loungers and parasol's leading to the beach, it provides a bar very close to the beach with quick delivery of bar snacks, this and the beach was the best feature of this Hotel.
The general response of the staff was poor but full credit goes to the 2 or 3 members of bar waiting staff who were persistent on you not visiting the bar yourself, they worked very hard and notably long hours and did their very best to serve everyone, the hotel needs to increase the staffing levels.
Entertainment? Two nights was enough! The hotel TV system showed some absolutely outstanding examples of footage of "previous" entertainment events of which did not appear during our stay (thats when the TV system was working correctly). One night started very impressive with dancers doing Greek, Italian etc styles (not my thing but was impressive to watch) this was let down by ending around 10pm with Bingo to follow!
In summary, the Hotel was OK, but I have stayed in much better, I will book to return to Protaras for the 3rd time next year, but not in this Hotel.
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Travel operator: First Choice

Elaine
19 years 9 months ago
We've just come back from a 14 nt 'all inclusive' holiday at this hotel. Lovely hotel, situated perfectly on a beach, just a few minutes from Protaras. However, I would not recommend this as a good all inclusive holiday as there are strict limitations on what you can eat and drink and the times that these are available. The advertised swim up bar was not in operation and lots of people who had gone all inclusive were unhappy at the way in which we were treated, ie: cash buyers always served first, a manager who followed people with drinks and actually removed one or more if he felt like it! Food in the restaurant was not good and it felt like the hotel wanted you to eat at the outside barbecue for which you had to pay on top (this was not mentioned in the brochure). Small group of teenagers were treated with contempt, some staff were rude if they asked for food/drink. Having paid for a 6 ft tall 16 year old as an adult, he spent the whole two weeks sleeping on a camp bed, told that we had to pay extra for a bigger room even though this is what we had paid for. All in all, this was not an all inclusive holiday, we spent over
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Travel operator: Mercury Direct

19 years 9 months ago
We went to the Cavo Maris in June/July 2005 for two weeks. The hotel itself is well set out but is situated a little too far for walking into Protaras itself, particularly if you have children with you. There is a regular bus service though, with a stop just outside the front of the hotel.

We stayed B&B and enjoyed the breakfasts, which were very nice though could be improved with more choice. We also ate in the hotel dining room for 2 evenings and the meals were okay, but choice for children was quite poor.

Our room was spacious and very clean, our bed linen was changed almost every other day and towels were changed daily. The air-con worked really well in the room, there was fresh drinking water provided daily in flasks and a room fridge/mini bar and safe as well (though you paid extra for these).

The pool was lovely and only seemed busy at weekends, which is when the hotel seems to have an influx of locals visiting, as this happened on both the weekends of our stay. Food and drink provided by the pool bars were of good quality but a little expensive, the beach bar was slightly cheaper and you had a nice view of the beach/sea as you ate.

Hotel staff were friendly and polite. The childrens club was small but kept the children entertained with treasure hunts, mini parties, creative sessions etc. The hotel entertainment staff were very good and there was plenty in the daytime programme for adults and kids. The evening entertainment was okay but rather limited.

My one big disappointment was the fact that we (along with many others) couldnt book a late check out room or have one on the day of departure. The hotel does not have a courtesy room but does have showers downstairs in the pool bathroom area. These are next to the toilets and are not air conditioned and the only plug is outside the bathroom door and isnt close to a mirror (for hairdrying etc).You have to shower as people go to/from the toilets,with little privacy or security and dress whilst sweating in the heat and then dry your hair as people pass you in the corridor or come in/out of the door! This really needs addressing.

My other comment is regarding Avis Car Hire, which we were very disappointed in. They arrived 45mins after appointed time with no apology. We were over charged for a full tank of petrol (this hadnt happened when we holidayed in Cyprus in 2004). We eventually got to the car itself and it was an elderly Clio with too many scratches and bumps too mention and it had very dodgy breaks and no water in the washer bottle. This had been arranged by Thomas Cook i would advise people to book in resort - there were special offers on with some hire companies whilst we were there.
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Travel operator: Thomas Cook

Shell
19 years 10 months ago
We walked into the Cavo Maris reception area and were immediately impressed. The hotel staff were very efficient in getting us booked in, so far so good. We were on the 4th floor so we made good use of the hotels lifts (of which there are only 2 and they are quite small and stuffy but clean and sufficient!). Our room was over-looking the front of the hotel so yeah we were a little disappointed that we didn't have a fab pool/sea-view but we had rooms together and they were extremely clean and comfortable (there were 3 women in one room with plenty of room) so we were still on a BIG high. We did have a problem with a dodgy shower lead in our room, but we had a word at reception about it and by the time we got back from dinner it had been replaced with a brand new lead. Our party (5 women) stayed on a b&b basis so can't comment on anything other than breakfast, which was a very nice start to the day.
The hotel's location was perfect for us, we had about a 10 minute stroll along a well lit street into Protaras town, with all its night life and shops/restaurants so everything was easily accessible wihout any noise etc. at night! We stayed for 10 days at the very end of June and other than the hotel's air conditioning which in our opinion could have been a bit more powerful, have no hesitation in recommending this hotel to groups of friends and families alike. I know we all had a wonderful stay and can't wait to go back to Cyprus. If you have booked to stay at this hotel for your hols I don't see how you will be disappointed.
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Travel operator: Thomas Cook

Recommended
Scott Hainey
20 years 6 months ago
The hotel was excellent and the staff were extremly friendly and helpful and made us all feel like part of a huge cypriot family. This was my first visit to this hotel although the people i was with have been countless times. The hotel caters for both young and old alike and has a wide variety of activities to chose from. The managment and staff of the Cavo Maris beach hotel very much value thier repeater clients and as the people I accompanied were repeater clients they wre invited to the famous repeater clients dinner. The staff were so thoughtful they invited me along even though this was my first visit.Although the repeater clients are not the only ones who get the 'special' treatment the staff have time for all their guests and make each and every one feel at home!
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Travel operator: Direct Holidays

Recommended
Jo
20 years 9 months ago
The hotel staff were excellent and always willing to help to make the holiday one to remember. The location was excellent... close enough to the centre if you wanted a later night out but far enough away to sleep when you got back! The entertainment was good... but the same each week.. so if there for two weeks, you got the same thing twice! The food was nice.. but not much choice for Vegetarians.

All in all... a great place..
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Travel operator: Not sure

Recommended
Mpardue
21 years 8 months ago
This has to be the best hotel we have ever stayed in. It most certainly deserves a higher classification than the 3 stars it has been awarded.

The hotel itself is fantastic with a lovely pool (swim-up bar included), beautiful gardens for sunbathing in if you want to be away from the main pool area and if that doesn't suit you, the beach is just behind you (with fantastic watersports available). We went B&B and the breakfast selection was fantastic (cereals, yoghurts, fresh fruit, cooked selection etc).

The Cavo Maris lies just outside Protaras town, which is only a 15 min stroll away and Ayia Napa is 15 mins away by bus.

Its the little touches which make this hotel stand out from all the rest we have been to. My birthday fell on the last night of our holiday and I had flowers delivered to the room as well as a card and birthday cake in the evening (all because my d.o.b was on the booking form).

By the time you have read all of this, you will have made you own mind up, all I can say is it is well worth visiting.

Travel operator: Direct Holidays

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