When we ventured into the dining room for breakfast things didn't get any better, the food was lukewarm. We finally got moved the next day to the Tsokkos Gardens Apartments, absolutely wonderful, how they can class the two hotels the same standards I am really confused. The staff at the Polycarpia were very nice and really helped us get moved. We were not the only people who moved from the Polycarpia it really needs updating and bringing up to standard.
The food at the hotel was terrible. We were booked half board which was a waste of money as we only ate there twice - the food was so bad.
The location of the hotel is ok. Only staff prepared to help us were the entertainer and bar staff.
The entertainment was not very good, in fact when we were there the girl was told to shut down the karaoke early as it was annoying the neighbours in the villas.
We would not go back to this hotel and do not rate it as a 4 star.
Some people were walking straight out of apartments due to them being dirty and having ants nests in them.
The air con is free in the hotel but 5 euro's a day in the apartments which soon adds up. When we first arrived the balcony door would not lock and I was never comfortable with the security in the apartment, the door was not very sturdy.
We paid the money to upgrade even though fellow guests were saying how poor the food was and it was. Most days it resembled tasteless slop, with the exception of the snack bar, where the food was ok. The hotel staff and hotel rep refused to believe the comments made by guests, saying each individual is different and no-one else is complaining. I find that hard to believe after talking to various people around the pool area.
The entertainment was not very varied and the whole complex is in need of an upgrade. Looking at the reviews now, this is what was said this time last year but it appears that nothing has changed.
The Entertainment Staff had to work really hard as there where not many people there they did really what the people asked. They stood on the door of the dining room ebery evening asking if you where alright if they could help in anyway.The Room was above average compared with other hotels we have stayed at the cleanliness could not be faulted The Cleaner well done.I am impressed!!!! Yes the holel could do with the bathrooms updating but that is the only thing really WEll Done to all the Staff there for making our stay like home!!!!! and Martin the rep for Olympic
Travel operator: Olympic
Regarding the Hotel reads as follows: The so called food was disgusting on a daily basis and extremely basic roughly consisting of day before leftovers and repetitive, the so called carvery presented twice weekly was either Processed Ham or (tough dry) Turkey and the so called Chef thought this was a great presentation, this was followed with a choice of two various flavoured sponge slices or a knob of ice cream or OH! yes a apple. If you wish to ignore these comments and go ahead then there is always the lunchtime menu at the pool bar which is better but stops at 5pm. This is the first so called 4 Star I have ever stayed in that has Tin Porto Loos at the pool area Yes! Porto Loos. The bar area was adequate but sombre and it was suffering from a overflowing sewer drain causing a bit of a stench in certain areas. The hotel rooms were average with ridiculous air conditioning which was useless and the s/c apartments are a category B standard and not 4 star
(so I was told by the hotel)and basic which have seen better days. Only english speaking channel on tv was BBC World News.
We would never ever consider this Hotel again no matter what the cost, the only good thing that come out of it was we met some very nice people. I would rename this hotel to the Polycrapia and would advise anyone thinking of going to seriously think again !
Travel operator: Haystravel
Travel operator: olympic
Travel operator: Cyprus Airways
Travel operator: thomas cook
Travel operator: self booked
The location is excellent with only a 7 min walk to Pernera which has many excellent restaurants. Sizzlers and Kerternas being among our favourites.
The entertainers were very good especially Daniel who unfortunately had to urgently return to the UK during our stay.
This is about our fifth time in Pernera and would definately return hopefully next year.
Staff are very friendly and welcoming.
Travel operator: Thomas Cook
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