The maintenance team were very thorough, washing all outside areas early in the morning, and cleaning the pools. There was obviously an on-going refurbishment in process, but it was unobtrusive. The beds were comfortable, room was spotless and towels and pillowcases changed daily.
We found the food to be very good, all menus changed during the 3 days we were there. The Owner was present each day, and visited each part of the hotel. We found other guests to be respectful, and there was no noise at night.
We would return at this time of year. Yes, there were many different levels and steps.
It is a nice clean hotel. We are not one of these people that moan but found something to moan about - the food was not brilliant but was ok. The soup was very good.
We were All Inclusive and to get a drink in the day we had to go down lots of steps to the pool bar (not very good when its raining or have trouble walking). The lobby had a bar which was closed in the day until 5pm. So even getting a cup of tea was a trek.
This holiday is a no go if you've got walking difficulties as there are numerous steps and only couple of ramps among them.
There is a free bus that takes you to the Old Town which was a lovely place but got taxi back which cost less than 5 euros.
Wont be returning to this hotel.
When I went there as a child (i am now 35) it was lovely, everyone respected each other and it was very family orientated.
Having gone back this year with my parents and my own children that atmosphere as gone - replaced by hen parties who think its acceptable during the day to be round the pool in their bra and pants? And drunk groups of youngsters who drink from morning through to night.
The location of this hotel is second to none and the staff polite. I cant comment on the food as we don't eat on the premises we go out to eat.
We may not go back next year but that is nothing to do with the hotel, service or anything else it is purely because of the people it attracts doing all Inclusive.
Travel operator: sun4u
I found the hotel to be clean, there was a smell in reception but its not that bad! our rooms were cleaned daily and towels changed etc.
The hotel location was perfect me and my boyfriend are only 25-35 but we walked everyday to albufiera new town all round to the shopping area near McDonald's and round to Albufiera old town and it didn't take long, the views were lovely and the proximity to the beach literally couldn't be better.
The hotel staff were fantastic, I had a birthday whilst i was there and when I back to my room later in the day after it had been cleaned the hotel staff left me a birthday cake! i personally thought that was amazing and impressive.
Travel operator: Thomson for hotel
Travel operator: hayes travel
On arrival at the hotel we were really impressed because its alot bigger than it looks in the pictures.
We arrived at 11am but were told the room was not available till 2pm but we were given our AI wristbands so we could start to use the facilities straight away however we did ask at 1pm if the room was ready and it was.
There a lot of steps here but also ramps for Wheelchairs/Buggys.
There are a few bars scattered around the hotel but being winter season some were closed, only certain bars were open at different times of the day (pool bar 11am-5pm and Lobby bar 5pm-12am).
Breakfast was good with plenty of choice but the Lunch and Dinner were a bit repetative.
The hotel is right on the beach with excellent views from the rooms and from the pool bar and restaurant.
It's 10 mins walk from the strip and 25 mins walk from the old town.
Entertainment was a let down certainly aimed at the german older generation.
We are going back to Portugal again in June but are staying at another hotel but would consider going back to this hotel again another time.
Travel operator: Travel republic/Easyjet
the only down side was the amount of steps down to the restarant and beach.
Travel operator: your holiday
Travel operator: independant
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