The hotel is in a fantastic location with lots of classy shops, restaurants and bars. The meals were nice, but certainly not fantastic. Every day you are herded in the restaurant which is far too hot to enjoy a meal in . Beware also of the waiters who take your plate, dinner and all,as you're getting a bread roll before you've finished. You are not allowed to take drinks into the bar even after buying them in the hotel which is very poor considering they don't sell spirits in the restaurants. Absolutely no ball games are allowed now in the pool...even catch with my 6 year old son, and one guest was frog marched to the reception for defying this. The air conditioning was appaling and the rep said it needed updating and nothing could be done. This is definately not a 4 star standard. More like an average 3. The entertainment was rubbish and as it's outside, if you want a quiet night in your room, it is impossible.

Me and my friend, Paula just got back from Tenerife and had a brill time. Loved the pool during the day and the entertainment at night. Although i think that had something to do with the entertainment manager, Francesco, gorgeous guy. If you visit the Tenerife Princess keep your hands off him and tell him "Hayley says HI and Iron Maiden are the best band ever".
Also the rooms were very clean and the waiters do a hell of a good job.

The hotel was good, apart from a cockroach or two. The food was very good and always plenty. The pool area was far to small for the size of the hotel and the usual every morning people waiting for the door to open and then the mayhem began and it was not only the Germans.

My sister and I stayed in this hotel for 7 nights. We were having a break from our husband's and children. The rooms were a good size and the maids took pride in cleaning them. They were always spotless. We stayed half board and the breakfast and evening meals were excellent. There was something for everyone.

Prices at the hotel: Half litre House Red 7.5 euros
Cocktails 6.80 Euros
Moet 82.00 Euros (40 in the shops)

You pay extra for safe and fridge hire.

Evening entertainment: Live shows were ok but after that it was appalling. If you fancy a boogie be ready to waltz with the Germans. The disco was not geared for the English at all so if you want to let your hair down after a few drinks - escape from the hotel!!!

I would recommend this hotel, it's clean, the staff are friendly and the food was excellent.

We have just returned from the Tenerife Princess having had a super holiday.

The hotel itself is very impressive and we found the buffet style restaurant offered an excellent choice of food to suit all tastes.

The rooms were a little on the small side, particularly as we had an extra bed in for our 6 year old, but the location was perfect as it was quiet at night and our balcony overlooked a pretty pedestrianised area to the side of the hotel rather than over the pool area, which was noisy till midnight.

The standard of cleanliness in the rooms was generally good and towels were changed daily if required, and sheets every 3/4 days.

The staff in the restaurant and reception were very helpful and courteous, but less friendly around the pool bars.

Location-wise, it was spot on, with a short five minute walk to the main shopping area, bars, and restaurants and only seconds from a supermarket. Certainly the better end of Playa and on an evening, leisurely and unhurried unlike the other end of the resort and very clean.

The entertainment was not to our taste and we did not choose to stay in to watch it, preferring to stroll along the sea front or do a little shopping and call in one of the many lovely bars on our way back to the hotel.

The pool area was busy during the day but there were plenty of beds and we didnt feel we had to rush down on a morning. However, there were not enough umbrellas but personally, we did not find this a problem as the pool area has plenty of trees and vegetation where we found shade when we needed it. The pool and the area around it was immaculate and was cleaned every day.

The kids club was a little disappointing as it was geared more to smaller children and there was not much "active" play such as football, tennis etc for kids of our sons age.

We loved the fact that our cases were taken away on the morning of our departure, we were issued with our boarding passes at the hotel and there was no queuing up at the airport, just straight through into the departure lounge - a real luxury. And the Thomson reps were excellent and extremely helpful.

We met people there who were on the 4th visit and they felt that it was getting better every year. We were so impressed and enjoyed so many aspects of it ourselves that we are definitely booking for the same time next year.

The hotel was very clean with the maids cleaning the rooms everyday if required. THey were also very friendly along with the hotel staff in reception who grew to recognise our faces quickly and the restaurant and bar staff were very friendly and helpful. The food, however, was somewhat a letdown after reading reports that the food was excellent. We felt let down, and although there was plenty to eat, most was not to our tastes as it differed to the traditional methods of cooking we were used to. There was a wide choice but we felt that it was orientated more towards the German guests in the hotel.
The rooms were big enough although we would have preferred a double bed, instead, we had to make do with putting the two single beds together, but this was difficult due to the unit in between the beds, therefore we were left with little space in the room.
The location was good, we were near the bars which we went to in the evenings, but not too close that our sleep was disturbed. We were near to the shops and to restaurants, although the restaurants were often too busy to accommodate us. The beach was nearby with several routes to and from the hotel. We weren't too keen on the hotel entertainment, it was mainly orientated towards children and the singers weren't great although the acrobat show that we watched was very funny!
Overall, we were pleased with the hotel and what it could offer us during our 11 night stay, we were sad to leave.

We have just returned frm the Tenerife Princess.

The hotel its self was very impressive with the glass lifs ad marble stair case the pool area is much smaller then it looks.

The standard of cleanliness in the room was good and towels are changed daily if required, tip for any one considering taking there hair dryers take it as there is oen in the bathroom but you could blow harder to get your hair dry there not worth having.

We had a suit which made our stay much better but the air conditioning could do with being updated as it was not good we had to hire a fan as our son who is 10 months old was too hot to sleep at night.

The buffet style restraurant offered excellent choice of food and staff were friendly unlike the ones around the pool bars. We did find the restraurant was too hot again the air conditioning not very good some times it was too hot to eat in and sometimes esp in the morings it seemed like a rat race everyone running around for food waiting 10 mins at the toast machine even know we were half board we still went out in the eveing as there was so many lovely places to eat.

The pool was busy and getting up at 7.45am setting my arlam just to make sure we had a umbrella for our son for shade was not a good part of my holiday it was quite funny know seeing grown men running for sun beds.

The location was perfect we walked for miles.

There was a kids club but our son was too young to join but for what i saw the kids were having fun.

We loved thomson platinum check in no queues.

Overall a good holiday but the hotel was not a 4 star hotel more like a 3 star this hotel is also popular with Germans who were at the hotel on a all-inclusive basis so they never leave the hotel.

I stayed at the tenerife princess in july 2004. The hotel was very clean and the rooms had plenty of space however the air-conditioning may as well not have been there as it was in need of updating and did not cool the room down at all ! The food cannot be faulted - it was excellent although i found that it was directed more towards the german holiday makers who were on an all inclusive package, this was the same with the entertainment. The staff were always friendly and helpful however on one occasion, we had a problem with the electric in our room, we phoned reception and they assured us that someone would come to deal with it in five minutes - we ended up waiting over half an hour before a member of staff came to help us. The entertainment was more for children and for that reason we only stayed in the hotel for one night, we also found that at about half eleven every night, the entertainment would finish and everything would close, the place was dead by about quater to twelve - There are lots of places in the center to choose from and I would definatly recommend going out to find your own entertainment of an evening.

This is a superb hotel and the whole experience was excelent. The food is buffet style and there is plenty of choice for even the pickiest eater. The entertainment is generally poor however the Drifters were excellent. We found the Buda Bar next door excellent and Daniel Dalton the resident guitarist played 70s and 80s music.Watch the Thomson trips, very over priced go around the corner and save 30%, hire a car from the hotel lobby and save 20% but there is a long wait to pick up the car in the morning. The driving on Tenerife is exciting and taxing and not for the faint hearted. We did go on the tripo to La Gomera and that was excellent and good value. The biggest problem is the sun loungers and people 'booking' them for the day and using them for a few hours in the afternoons. Both Germans and English are main culprits here. We had a great holiday

An impressive hotel with an excellent pool area, including children's section. On the whole fairly clean but our room had a problem with cockroaches which both my wife and children found disturbing. We where given a spray to use by reception, and when mentioned to the Thomson's rep was told this is Spain and to be expected. (Not my past experience in a 4 star hotel).

The A/C unit, which wasn't at all effective had fungus growing around it. Buffet style food appealed to myself and my wife, but the children didn't like any part of it.

The Tenerife Princess is used by German holidaymakers on a fully inclusive basis, which means the choices in both the bar and dining area can be limited for the rest. The hotel location is excellent and the staff are very helpful.

As mentioned, my only contact with the Thomson's rep was a waste of time. Entertainment although fairly good, didn't start until 10.30.