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Columbus Aparthotel

56 of 82 hotels in Playa de las Americas

3 out of 5 from 93 reviews
3 stars
Avenida Santiago Puig, 6, 38660 Arona, Spain
Great for everyone from young singles and couples to families. This large complex of modern‚ Moorish-style apartments offers a vast range of facilities‚ daytime sporting activities and evening entertainment.

93 Reviews

Traveller Rating

  • Excellent
    9
  • Very Good
    32
  • Good
    26
  • Average
    14
  • Poor
    3

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Dagmar Wetaas
15 years 10 months ago
The worst hotel ever, will never stay at this hotel again!!! We didn't sleep one whole night due to fighting, police comming and noise at the hotel. Staff ignorant to the problem. The housekeeping was poorly and the rooms old and worn out. The beds were like sleeping on the floor. Everything costs at this hotel, not even an extra key for the room is free. If you fancy a hotel with a lot of dead drunk people with their children crawling around and a OK pool area this is the hotel for you.
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Travel operator: Solfaktor

Robbie
16 years 1 month ago
As always we read the
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Travel operator: Thompsons

Recommended
Barbara
16 years 2 months ago
Stayed in the Columbus Aparthotel from 2 - 9 Jan 2008.

The reception area is very impressive, unfortunately, the same cannot be said for the rooms. There were 7 people in our group ranging from 14 yrs to 75 years.

We had 3 studio apartments that were very basic, with the fixtures and fittings being very shabby. One of our rooms was in the main front building, and the other two in the second block.

Our teenage daughters stayed in the main block and therefore didn't really mind the noise from the disco, however, they did mind the noise of the traffic which never stopped day or night. We on the other hand had a relatively quiet time except when people were coming home late making noise on the corridor.

Our main problem with the hotel was the lack of hot water. Not once in the 7 days we were there did we have hot water. I met several people in the lifts who were there longer than me that they hadn't had hot water either. I complained to the Duty Manager and was told there was nothing he could do about it and wouldn't do anything to compensate us for the inconvenience.

The pool area was nice but not one person entered the pool in the whole week we were there because the main pool is completely shaded by the second block and therefore never got warm. People crammed into the little blocks of sun that did manage to penetrate the hotel grounds.
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Travel operator: xcapewithus

16 years 4 months ago
we stayed all inclusive and never again, we could only get drinks from a bar at the end of the hotel and only one at a time, you could only go back for another after 15mins and could not get more than one, so if you are a couple you both had to go, the drinks were only served in plastic beakers, even inside.the ba closed at 11pm. they did have snacks in the same bar, but beware, they are only 2 slices of bread no butter, suppose to be toasted!!!! they were not nice!!! and only cake for afternoon snack. the food was ok in the restaurant, but as in most hotels, it was very repepative. the rooms were kept clean, but we had to ask for towels on a couple of days, as the maid took the dirty ones but never left clean ones and you could be waiting a long time for them to arrive. some of the hotel staff were ok, but others very abrupt and not nice, unless you were german or spanish. the entertainment was ok. if you like bingo or was a child. quite central for the shops and night entertainment. i wouldnt visit this hotel again unless i was self catering as there are lots of nice restaurants and bars all round.
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Travel operator: orchid travel

David
16 years 4 months ago
i have just returned from this hotel from hell..
this is my second time i have visited this hotel the first time i enjoyed it but since then they have added all inclusive what a joke!! haha
Drinks 1 per person only serviced til 11pm
no ice cream for kids
noise from disco till 6am in the morning this is alright if you are young but not if you just want a quiet relaxing holiday.
food in restaurant was ok in the mornings but tea time you had to mix and match. lost about half a stone in weight due to food being the same all the time.
i may go back to this hotel but not all inclusive and a room away from the traffic and disco.
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Travel operator: dawson and sanderson

Sarah
16 years 5 months ago
If you like about 2 hours sleep a night then this place is for you!

We arrived at airport and were told to go across the road to the bus marked E. Got on the bus and there were no reps. The driver didnt speak english and the driver didnt tell us which hotel we were going to next we just had to look to see if it was ours then get off.

Checked in and the people in reception clearly didnt know anything about manners and were arogant. Got to our room and we were greeted by cockroaches. Then we noticed that our rooms were single beds with no way of putting them together.
Checked the booking form and it clearly stated 1double room with 1 double bed.

Went back to reception adn they said it wasnt possible as no rooms in the hotel contained double beds.

Not happy but went back to the room. Went out for dinner then reutrned to the hotel and went to bed.
3AM we were then woken up by 2 boys next door slamming doors and smashing bottles and glasses
Complained the next morning and asked to move rooms but they wouldnt let us.
Next night same thing woken up from 3am onwards. Then another group of boys moved into the room next to us the other side and they kept us up. We had to wear earplugs for the remainder of the holiday.
Security didnt give a toss either.

Because the sun only shines on one part of the ground by the pool everyone crams in the sunloungers over hte sunny part and you cant move.

There was a sign saying if you have a late flight you can reserve your room for the entire day so you dont have to get kicked otu at 10 then wait around all day. Every day since we arrived we kept asking to reserve our room and they kept saying oh you'll have to come back tomorrow and ask -every day we returned and asked and wer told the same thing until thursday night they told us no way not possible
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Travel operator: thompson

Illidge
16 years 7 months ago
Warning - Just arrived back from Carry on Columbus.

Booked 1 weeks all inclusive, what a Joke. You were allowed one drink per person from a poorly stocked bar. Staff were very rude. Hot drinks were served in plastic cups. Our wrist bands were cut off at breakfast and we didnt depart until 8pm. We were not allowed anything to eat or drink after 12pm.

Our room was absolutly filthy, after 20 hours of complaining to the Thomson reps and the Hotel we cleaned the room ourselves from the cleaning trolley which is left in the reception area all week.

You will be okay if you are 18 - 30 going to this hotel, but families beware you will get no sleep from these partygoers returning from their night out, usually between 3 - 6am.

The brochure fails to mention that the Hotel is open air and therfore you have to battle through the cockroaches on the landings to get to your room.

Wouldnt go back to Columbus if it was free!!!!!!!!!



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Travel operator: Thomson

Diane
16 years 7 months ago
hotel was not as bad as some of the reviws made out, room was clean maids were in every day to clean and make the beds,they even washed our dishes.pool area was ok, there is only one thing that would stop me going back there is we were in the main block on the first floor, the noise from the local night club on a friday and saturday is a nightmare and went on until six in the morning, even after having a good drink myself i was still kept awake, after speaking to the rep we were offered to move
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Travel operator: thompson

Lenika
16 years 8 months ago
Just back from holiday from HELL..
On arriving at the hotel at 1.40am it seemed nice the room looked ok. On closer look next morning bathroom was dirty floor had sand everywhere and the bath had hairs in from the last guests in the room, when I spoke to reception about this the man did not care and said it was how it was and that was that. We had gone all incluisive what a waste of money, first night my partner went to bar to get us and drink and got told he had to use another bar at the back of the hotel so he went down and came back with a face like thunder, after he had waited 15 mins to be served as only one member of staff wotking he had been told it was one drink per person so I then had to go and wait another 15 mins to be served,once I was served it tasted the drink and it was a little to strong so I asked for a little more coke and got told it was 1 drink every 15 mins and to go back then. By this time I was thinking but we are all inclusive. As to say we did not stay in the hotel of a night again we found a little bar just down the road.
In the two weeks there we never had a full nights sleep as people always jumping in the pool between 3-5am shouting screaming and having sex..
This may sound bad but for 6 out of 14 nights we had no hot water and when I spoke to reception I was told it was beacause everyone went for a shower at the same time and the hotel could not supply the water...
ALL IN ALL THE WORST HOLIDAY EVER WOULD NEVER GO BACK EVEN IF IT WAS FREE...

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Travel operator: On the Beach

Lisa
16 years 9 months ago
Me and my friend have just come back from Columbus hotel and had a really good time. The bar staff are really friendly, security is brilliant made me feel alot safer.

The rooms are nice the shower worked just fine had a kitchen area and the maids really look after your room.

The Spanish lady who does water polo with you is fantastic when you meet her you will know what I mean. The pool is really clean and its large which was good as it is a large hotel.

I would go again and probably go all inclusive. There is not as much noise as everyone makes out, so it shoudn't really bother you. I would go again. Lisa (21)
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Travel operator: Thompson

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