The pool area is well kept but there are not quite enough loungers. Also the hotel charges
Travel operator: Thomson
The pool and sun bathing areas were well laid out clean and safe.
One point which we did not agree with was on 5th they introduced no payment for drinks etc; everything would be charged to your room which could cause problems on checking out. That said can't fault it.
Travel operator: cosmos
Not sure what to expect as we had been to Tenerife on numerous occasions before, and had never heard of the Hotel Gala. What a pleasant surprise. It was clean, well organised, with a very good pool area. The entertainment staff, two young ladies whose names I have forgotten, one Italian and the other Dutch, were absolutely brilliant. They organised almost all the entertainment that went on in the hotel, and they did a fantastic job. Their understanding of just what young children needed during the day in the way of entertainment was fantastic. And in the evening these two girls had to organise the entertainment, for both the kids and the grown ups. Not once did they fail to make sure that everyone had an enjoyable evening.
They are an asset to the Hotel Gala.
I would recommend this hotel to any couples with young children.
Our only gripe was the food. Breakfast was fine. No problems. The usual Tenerife hotel breakfast. The food in the restaurant / bar just a few steps away from the pool was good. But oh dear. The food in the hotel restaurant at dinner, was not to our liking. Maybe we are too fussy, but we thought the food at dinner was awful. Xmas day dinner we found to be even worse. In fact two people sitting near to us left after two courses to get a big mac from a nearby McDonalds. So clearly we were not the only ones who thought the food was bad.
Would we return for another winter break at the Hotel Gala?
YES, because despite the food issue we thoroughly enjoyed the pleasant atmosphere in this hotel.
Travel operator: Travel-Travel
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