45 Reviews
Traveller Rating
-
Excellent2
-
Very Good14
-
Good15
-
Average9
-
Poor5
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
20 years 2 months ago
I have just returned from Hacienda Apartments and was pleasantly surprised. the accommodation is basic and YES the beds(sofas) in the studio apartments are VERY uncomfortable but the apartment was very clean and the maid changed the towels,cleaned the bathroom and toilet(she even put stuff in the toilet to make it smell good.) and emptied the bins every day. the staff are very friendly and I was really impressed when we arrived as there was an English girl helping on reception. I am not sure if she was from First Choice but she was really friendly as were all the staff at the accommodation. Yes they were right about the security guard- you misbehave after midnight at your peril - 2 strikes and you are out. Having said that it makes you feel secure when you realize that he is watching everything and doesn't take any nonsense.
I didn't see a single cockroach but after watching them being eaten on Whos a Celebrity I think I could cope with one in the bath. The water pressure is a bit iffy and the hottest water was in the bidet- very hot(don't ask how I know).There were a couple of issues- our apartment was quite dark but that was due to bad internal lighting and also the fact that all the wood is very dark. I did not see the sun on our balcony no matter what time I was out there but that was because we were on the ground floor and there were several trees and bushes round the balcony - so beware if they allocate apartment 211.
We only ate in the restaurant once but the meal was lovely and the waiters very friendly.
We had a lovely holiday and the apartments are very central-right opposite Linekers/Wetherspoons.Yates and Brannigans. Murphys Bar is well worth a visit.
I would not visit again as we never stay twice in the same accomodation
I didn't see a single cockroach but after watching them being eaten on Whos a Celebrity I think I could cope with one in the bath. The water pressure is a bit iffy and the hottest water was in the bidet- very hot(don't ask how I know).There were a couple of issues- our apartment was quite dark but that was due to bad internal lighting and also the fact that all the wood is very dark. I did not see the sun on our balcony no matter what time I was out there but that was because we were on the ground floor and there were several trees and bushes round the balcony - so beware if they allocate apartment 211.
We only ate in the restaurant once but the meal was lovely and the waiters very friendly.
We had a lovely holiday and the apartments are very central-right opposite Linekers/Wetherspoons.Yates and Brannigans. Murphys Bar is well worth a visit.
I would not visit again as we never stay twice in the same accomodation
Travel operator: First Choice
Recommended
20 years 3 months ago
We arrived on 21 December 2005 for a 2 week holiday over the Christmas and New-year period. On arrival we were placed in smelly studio with 3 children 1 new born baby, that had to sleep in a pram because no cots were available.
The room smelt of urine and sick but because we were so tired we put up with it until the morning. Eventually we got the room we paid for but even that smelt of sewerage and was very dirty. In 2 weeks of being in the apartment our bedding was changed only once. We were the youngest family on the resort as we are in our 30s.
I found the staff very rude and unhelpful. Whilst sat at the bar one night I overheard a conversation with some people from Ireland that items had gone missing from their room. When we returned from a night out we also had been robbed of trainers and clothes. On reporting this matter nothing was done.
This was supposed to be a Christmas family holiday that cost 2500 pounds and turned into a holiday from hell.
I know everybody has their own opinion but please take mine, as I really don
The room smelt of urine and sick but because we were so tired we put up with it until the morning. Eventually we got the room we paid for but even that smelt of sewerage and was very dirty. In 2 weeks of being in the apartment our bedding was changed only once. We were the youngest family on the resort as we are in our 30s.
I found the staff very rude and unhelpful. Whilst sat at the bar one night I overheard a conversation with some people from Ireland that items had gone missing from their room. When we returned from a night out we also had been robbed of trainers and clothes. On reporting this matter nothing was done.
This was supposed to be a Christmas family holiday that cost 2500 pounds and turned into a holiday from hell.
I know everybody has their own opinion but please take mine, as I really don
Travel operator: COSMOS
20 years 9 months ago
I would just like to set the story straight about this place as some people have slated it, its great!!
This is an 18-30 hotel so if that isnt the type of holiday you want dont stay here.
The apartment were clean but basic, the location was excellent for stumbling out of the bars and into you bed the reps were all great all in all i had a great holiday and am goin back with 10 friends in 2 days this is a livley fun resort not a family hotel.
This is an 18-30 hotel so if that isnt the type of holiday you want dont stay here.
The apartment were clean but basic, the location was excellent for stumbling out of the bars and into you bed the reps were all great all in all i had a great holiday and am goin back with 10 friends in 2 days this is a livley fun resort not a family hotel.
Travel operator: firstchoice
Recommended
21 years 6 months ago
I have been to tenerife several times in the past with other tour operators but this time we chose first choice 3 star sundeal which in the past had always given us comfortable clean accomadation.
this time however we got hacienda del sol the first thing may partner did when we opened the door to the hotel room was cry, she didnt want to stay there no matter what the place was like something of life of grime and whats more all the rooms where conected with internal doors which did not have locks so you could easily walk from one room to the next with out anyone noticeing , everything as been said about this place it is the worst possible place to vist and should be levelled to make way for a better standered of hotel, infact to finally add it dosent even fit my catergory of what an hotel is.
advice (DONT GO THERE) if you are put there call BBC RADIO 1 in he uk live on air and tell them what a hole your tour operator as put you in and that your gonna sleep on the street.
P.S you can tell i had a bad experience fom this place.
this time however we got hacienda del sol the first thing may partner did when we opened the door to the hotel room was cry, she didnt want to stay there no matter what the place was like something of life of grime and whats more all the rooms where conected with internal doors which did not have locks so you could easily walk from one room to the next with out anyone noticeing , everything as been said about this place it is the worst possible place to vist and should be levelled to make way for a better standered of hotel, infact to finally add it dosent even fit my catergory of what an hotel is.
advice (DONT GO THERE) if you are put there call BBC RADIO 1 in he uk live on air and tell them what a hole your tour operator as put you in and that your gonna sleep on the street.
P.S you can tell i had a bad experience fom this place.
Travel operator: First Choice Last Choice
22 years 3 months ago
Firstly Thanks to all the Top People we met at this hotel (That is what makes a holiday for me )
Secondly for all those people that have complained..
You should have researched were you were staying (I can't feel sorry for some who book a place over the road from Linikers and expect a nice clean & quite place) Yes Your looking in the wrong end of Town if that's what you want Try Torviscas area (hotel Jardins ). This would be a place to take the Mrs.
For : Staff (Paco & Fatoney are ace)
Loaction (Crawling distance from best night
life on the island)
Price (cheap as chips)
Gardins & Pool
Sky Tv (24h simsons ideal for hangover)
Against : You will be eaten by Mozies (Take net
& repelent)
In Short This is an 18-30 style Hotel that won't disapoint (If you know what your looking for!)
Secondly for all those people that have complained..
You should have researched were you were staying (I can't feel sorry for some who book a place over the road from Linikers and expect a nice clean & quite place) Yes Your looking in the wrong end of Town if that's what you want Try Torviscas area (hotel Jardins ). This would be a place to take the Mrs.
For : Staff (Paco & Fatoney are ace)
Loaction (Crawling distance from best night
life on the island)
Price (cheap as chips)
Gardins & Pool
Sky Tv (24h simsons ideal for hangover)
Against : You will be eaten by Mozies (Take net
& repelent)
In Short This is an 18-30 style Hotel that won't disapoint (If you know what your looking for!)
Travel operator: Monarch
Recommended
Ask a Question
Got a question? Ask our community of over 1.5 million users.
Location
Book Your Stay
Looking to stay here? You can check the accommodation availability and get the best prices using the link below:
Traveltext offers worldwide travel at unbeatable prices
Map
Popular hotels in Playa de las Americas
