40 Reviews
Traveller Rating
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Excellent1
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Very Good18
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Good13
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Average8
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 7 months ago
My husband and myself have been going to Alanya for the past 7yrs.
We stayed at this hotel in July 2003 for the first time and it was excellent so we decided to stay there again in September 2004.
Unfortunatly it had changed drastically while we were there. The bridge that linked up the main hotel with the annex was pulled down in the middle of the day.
The hotel is lovely and the staff are fantastic like all turkish people they are very friendly, but the food leaves alot to be desired. It is repeated too often, we paid for half board but went out every night so we could eat something different.
One consolation to this hotel is that the orange grove behind it has an english lady there that welcomes all with open arms. This hotel is now offering all inclusive if you like german orientated food it will be ok for you.
Staff speak German Dutch English and of course Turkish.
We stayed at this hotel in July 2003 for the first time and it was excellent so we decided to stay there again in September 2004.
Unfortunatly it had changed drastically while we were there. The bridge that linked up the main hotel with the annex was pulled down in the middle of the day.
The hotel is lovely and the staff are fantastic like all turkish people they are very friendly, but the food leaves alot to be desired. It is repeated too often, we paid for half board but went out every night so we could eat something different.
One consolation to this hotel is that the orange grove behind it has an english lady there that welcomes all with open arms. This hotel is now offering all inclusive if you like german orientated food it will be ok for you.
Staff speak German Dutch English and of course Turkish.
Travel operator: First Choice
19 years 8 months ago
We found the hotel very borering with far too many people,the food was well below other hotels we have visited.Are only saving grace was finding a cafe bar by the hotel called The Orange Grove.This bar is run by Ann And Bekir.They are so friendly and can not do anough for you there food is superb and the whole place is spotlessly clean there staff are very friendly.Thease people turned are holiday into one of the best we have ever had,if you go to this resort dont miss this cafe bar its a must.We will be going back to alanya a.s.a.p but we will rent an apartment and give the Grand Kaptan a miss.
Travel operator: first choice
19 years 8 months ago
Reurned from the Grand Kaptan Hotel (end August 2005).
The hotel is full of Germans, Dutch, Russians etc.
Obviously, the food catering is not for English people.
Yuk!! if you want Turkish trots for a fortnight then help yourself, unless you eat out where you have a more variety of choice.
Hotel staff speak more fluently in German and a very small amount of English although I have no complaints overall about the staff there.
Our room in the annexe was cleaned every day considering it had five beds crammed into it for four of us (where we slept lined up like soldiers) and the invading bed was never removed even after after we complained on the first day but it becamed a nice resting place for suitcases.
The verranda in the room was very small but if you craned your neck right over the edge you could see about 3 foot of the sea (partial sea view)! or you could stare straight into the outside eating area of the restaurant and watch people eat their food.
The hotel is full of Germans, Dutch, Russians etc.
Obviously, the food catering is not for English people.
Yuk!! if you want Turkish trots for a fortnight then help yourself, unless you eat out where you have a more variety of choice.
Hotel staff speak more fluently in German and a very small amount of English although I have no complaints overall about the staff there.
Our room in the annexe was cleaned every day considering it had five beds crammed into it for four of us (where we slept lined up like soldiers) and the invading bed was never removed even after after we complained on the first day but it becamed a nice resting place for suitcases.
The verranda in the room was very small but if you craned your neck right over the edge you could see about 3 foot of the sea (partial sea view)! or you could stare straight into the outside eating area of the restaurant and watch people eat their food.
Travel operator: first choice
19 years 10 months ago
The hotel was spotless. The pool area was well looked after and the gardens maintained. It was easy to catch the bus into town. All the staff were friendly and helpful although the evening entertainment was not to our taste.
Travel operator: First Choice
Recommended
20 years ago
We have just come back from a week at the Grand Kaptan Hotel. The hotel itself is clean, the pools and grounds are clean and well maintained. But I'm sorry if you are English and are hoping to have a choice for your meals you won't get one. The food is Turkish and German. Ok some of it is edible, but if you are a "meat and two veg person, or even toast and jam for breakfast" person sorry you won't be happy. The location is fine. They have a courtesy bus from the hotel to the town centre and also the little buses on the front are every 5 minutes and it's cheap and an experience, so please ride on one! The staff are pleasant enough, but there again the waiters tend to speak German or Dutch with not much English. Entertainment, ah well, not for the English unless you call a leather fashion show or german bingo entertainment. I would definately go back to Alanya again, but not this hotel. Although two blocks away is the Adanus Restaraunt. With the best food and nicest people you could meet. Please visit Hasan and his staff. You first go there as a customer, but leave as a friend. Brilliant place.
Travel operator: First Choice
20 years 8 months ago
we have been to this hotel a couple of years ago and decided to visit again. the hotel is clean and the food is very good something for everyone.The entertainment is non existant/but plenty of bars within walking distance.If you feel the need for an english breakfast then 2blocks away is a bar called the orange grove ,Anne and her lovely partner B and friendly staff will try to cater for your needs,there bacon butties on fresh crispy bread are yummy.The pub is very clean and friendly with the cleanest loo in alanya.
Travel operator: first choice
Recommended
20 years 8 months ago
My holiday to Turkey Alanya (Grand Kaptan hotel) was booked as half board i will tell yuou about the hotel in catergories to make it a lot easier:
Hotel cleanliness:
The Hotel was extremely clean and the towels were changed everyday for fresh ones. The shower/bath was cleaned the floor was mopped everyday and even your balcony was sweeped/ washed. the cleanliness of the hotel was superb. A lot of the hotel was marble and it looked magnificent. It look a lot better than most of the other hotels that were situated in turkey.
Hotel food: The Hotel food was average and only average they served a lot of the same food over and over again and towards the second week we got very bored of the food although it was nice i began dreaming about home food and missing it !!
Hotel Location: the hotel loacation is very far out!! and the bus trip from antalya airport feels like it takes forever it was supposed to be a 1 and a half hour coach trip but it took about 4 hours !!!
Entertainment : Entertainment is ok they try their hardest you cant fault the really. The only annoying thing about the entertainment which is situated on the roof is that you cannot take your drinks up there unless you buy them there and the drinks are very expensive on the roof espeically if you are with a big party of people/
Hotel cleanliness:
The Hotel was extremely clean and the towels were changed everyday for fresh ones. The shower/bath was cleaned the floor was mopped everyday and even your balcony was sweeped/ washed. the cleanliness of the hotel was superb. A lot of the hotel was marble and it looked magnificent. It look a lot better than most of the other hotels that were situated in turkey.
Hotel food: The Hotel food was average and only average they served a lot of the same food over and over again and towards the second week we got very bored of the food although it was nice i began dreaming about home food and missing it !!
Hotel Location: the hotel loacation is very far out!! and the bus trip from antalya airport feels like it takes forever it was supposed to be a 1 and a half hour coach trip but it took about 4 hours !!!
Entertainment : Entertainment is ok they try their hardest you cant fault the really. The only annoying thing about the entertainment which is situated on the roof is that you cannot take your drinks up there unless you buy them there and the drinks are very expensive on the roof espeically if you are with a big party of people/
Travel operator: pegasus
Recommended
20 years 9 months ago
The Grand Kaptan is a lovely Hotel with very nice garden about 15mins from Alanya centre which can be reached by the Hotel courteousy bus.The Hotel is very clean and the rooms are always clean and tidy with the Linen and Towels changed daily.The restaurant is very good and the hotel cater for all tastes,you can always find something suitable to eat.The staff are friendly and very helpful.There are 2 Swimming Pools one of which has slides for the children to play on.In the evening the Hotel lays on entertainment on the roof of the Hotel where there is a purpose built club,entertainment is varied with childrens disco's,bingo,leather shows and various other shows.Me and my family have been coming to this Hotel for 4 years and can recommend it.
Travel operator: First Choice
Recommended
21 years 7 months ago
The Grand Kaptan is situated out of Alanya, but is only a bus ride into town.
The food is good and the staff are polite .
The rooms are clean and the air con always works; We have holidayed at this hotel a few years now and are going again in august. The nightlife is better outside of the hotel, many little bars are in walking or staggering distance . A well liked bar is situated next to the hotel ,its called ORANGE GROVE.This bar has the cleanest loo in Alanya ,the staff speak excellent english,are always smartly dressed .If staying at the Grand Kaptan or nearby,I strongly recommend that you pay them a visit.
The food is good and the staff are polite .
The rooms are clean and the air con always works; We have holidayed at this hotel a few years now and are going again in august. The nightlife is better outside of the hotel, many little bars are in walking or staggering distance . A well liked bar is situated next to the hotel ,its called ORANGE GROVE.This bar has the cleanest loo in Alanya ,the staff speak excellent english,are always smartly dressed .If staying at the Grand Kaptan or nearby,I strongly recommend that you pay them a visit.
Travel operator: first choice
Recommended
21 years 8 months ago
Enjoyed our stay at the g kaptain. Very clean everywhere. Found the trips that the reps wanted to sell us were much cheaper to do yourself, as the trips were on sale everywhere in the nearby shops.
The food was good ,if you want a chippy tea stay in england.
THE ADANUS BAR near the hotel is ok but the staff are a bit over powering at times and that they seem to prefer the germans. THE ORANGE GROVE next door to that is a little more relaxed and the staff are not allowed to pester the guests. P.S the food is good there too.
Also about 5 mins walk out of town is a turkish bath about a third of the price of one in the hotel.The grand kaptan now offers a all inclusive package please dont be tempted as many residents were dissapointed by meal and bar times ie you have to pay for the drinks after ten at night ,to many people the night has just begun. All in all nice hotel nice area and friendly people.
The food was good ,if you want a chippy tea stay in england.
THE ADANUS BAR near the hotel is ok but the staff are a bit over powering at times and that they seem to prefer the germans. THE ORANGE GROVE next door to that is a little more relaxed and the staff are not allowed to pester the guests. P.S the food is good there too.
Also about 5 mins walk out of town is a turkish bath about a third of the price of one in the hotel.The grand kaptan now offers a all inclusive package please dont be tempted as many residents were dissapointed by meal and bar times ie you have to pay for the drinks after ten at night ,to many people the night has just begun. All in all nice hotel nice area and friendly people.
Travel operator: first choice
Recommended
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