280 Reviews
Traveller Rating
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Excellent91
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Very Good127
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Good45
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Average14
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: First Choice
Hotel is one of the best we have stayed in.
Due to the fact that main restaurant is buffett, food can be a bit repetative for some. However the staff try to vary the dishes as much as possible. There was not one night in which we struggled to get something we liked and we are rather fussy eaters!
The grounds of the hotel are well maintained and staff work 24-7 cleaning.
I have to agree with previous comments re the entertainment staff. On our previous trip the entertainment team were brilliant putting on high standard shows every night. They were so interactive with crowd and it was easy to see that they loved what they were doing.
Current team though seemed to be more interested in putting each other down and as far as I could see only once were activites like aqua aerobics done in the 2 weeks I was there.
Overall though, I would definately return to this hotel again.
Travel operator: Eclipse / First Choice
The food here varied each night but you could always get a pizza or pasta from the italian section. We had a BBQ twice during our week and there was a big selection. The food in the day was good too, you had the main buffet restaurant or the beach bar which was a menu restaurant and it was nice to be waited on.
The staff were excellent, they could not do enough for you weather it was the reception, bar or restaurant they were only to happy to help.
They kept us entertained of an evening too as they were so polite and friendly.
The First Choice entertainments team worked all day and they worked very hard. So for the reviews that moan about them please take with a pinch of salt. these guys work very hard and try so hard all day. At the end of the day they are not west end stars and they do their best and they did a very good job as we saw nothing but laughter every night.
They were under staffed so they had to work even harder over 12 hours each day but never once were they miserable....they did a great job! Like I said before if you want 5* west end entertainment dont expect it. You are on holiday and just go with the flow and enjoy. 3 night out of our 7 we had outside entertainment...i.e a singer etc who were very good.
I love sharm and this hotel is great....you will enjoy.
Travel operator: First Choice
Travel operator: first choice
Location:- I would have preferred to be closer to Naama Bay, its only
Travel operator: First Choice
Travel operator: First choice
Travel operator: first choice
Travel operator: first choice
The water goes without saying,the egyptians feared a malaria outbreak so upped the chlorine in the water watch out when showering dont swallow any. Also another good tip is to drink a glass of water after getting out the pool, bottled obviously. Water is free served at lunch time an at dinner in the evening you can get as many bottles as you want.
We also got ripped of by the hotel pharmacy he charged
Travel operator: first choice
Bad points first; first choice entertainment is fantastic if you are under 8 years of age, any one older that that will find it unbearable, the entertainment staff all give it their best but they are not quite up to the as far as the adults are concerned, but dont let this put you off as the rest of the hotel is out of this world.
Bedrooms are enormous and spotless and beds and towels are changed as often as is needed.
I have never seen as many cleaners they work 24hr a day keeping the place spotless.
Food, we thouught this was of an incredible standard. It could be a little bit chaotic at busy times but there was always something for everyone even if it was only fresh pasta or fresh pizzas (both fantastic).
The hotel staff are probably the frienliest people on this earth, noyhing is too muc trouble for them, the only downside to the staff are the suitcase brigade who after being tipped well to take cases back to reception constantly wanted paying for each case they put on the coach, my advise is to load your own.This is also true at the airport where the coach driver wants
Travel operator: FIRST CHOICE
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