43 Reviews
Traveller Rating
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Excellent6
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Very Good10
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Good21
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Average5
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 1 month ago
We all enjoyed our stay at the cay beach.The location is not fantastic but we hired a car so that was not a problem for us.The rooms were clean but the pool was the main feature for the kids, a bit cold but warmer than the north sea in march, once your in it`s fine.
The evening entertainment was not fantastic although the kids enjoyed it through the day.Most of the staff were not that friendly even when I tried my spanish on them.
I think if you like to sunbathe in a nice setting around the pool in a peaceful location and the kids are safe running around the complex, then this is for you. We only really used the hotel a base.
I would go back with the family but only if i had a vehicle.
The evening entertainment was not fantastic although the kids enjoyed it through the day.Most of the staff were not that friendly even when I tried my spanish on them.
I think if you like to sunbathe in a nice setting around the pool in a peaceful location and the kids are safe running around the complex, then this is for you. We only really used the hotel a base.
I would go back with the family but only if i had a vehicle.
Travel operator: thompson
Recommended
19 years 2 months ago
I was initially very pleased with the hotel.
The pool was lovely, although it was absolutely freezing we didn't get in it once!
The location is terrible, it is miles to anywhere, especially if you want to go to Puerto Rico.
The food in the restaurant was ok, although it was very quiet most of the time.
The pool was lovely, although it was absolutely freezing we didn't get in it once!
The location is terrible, it is miles to anywhere, especially if you want to go to Puerto Rico.
The food in the restaurant was ok, although it was very quiet most of the time.
Travel operator: Thomson
19 years 3 months ago
Kitchen appliances were very basic and needed updating unless you were cooking just a snack type meal.
Although cleaners came in on a regular basis it was not very thorough, staff were very friendly except receptionist.
Location was a bit remote but that was what we wanted away from the Playa de Ingles type of environment. We eat out at Faro 2 and the better class restaurants south of the lighthouse, which were so much better.
The hotel's own rating was 3 keys, Thompson
Although cleaners came in on a regular basis it was not very thorough, staff were very friendly except receptionist.
Location was a bit remote but that was what we wanted away from the Playa de Ingles type of environment. We eat out at Faro 2 and the better class restaurants south of the lighthouse, which were so much better.
The hotel's own rating was 3 keys, Thompson
Travel operator: late deals (Thompsons)
19 years 5 months ago
This was our third visit, bringing other members of our family. Highly recommended if you like a quiet resort. Plenty to do and see only a taxi ride away. Pool was cold but it was November.
Staff always polite and friendly. Maid service excellent and linen changed as specified. Alex the entertainer had a varied programme only hampered by lack of people. (You can't play football with 3 people!).
We met 3 families we have met there before and we will be back again next year.
Staff always polite and friendly. Maid service excellent and linen changed as specified. Alex the entertainer had a varied programme only hampered by lack of people. (You can't play football with 3 people!).
We met 3 families we have met there before and we will be back again next year.
Travel operator: Thomson
Recommended
19 years 5 months ago
My first visit was a late deal. I was very impressed with the rooms so I booked again 3 holidays. Did not realise there were 2 types of rooms and was very disappointed on return.
The smaller bungalows can only be described as garages. Paid to upgrade but found it a bit sickening when late bookers were getting best rooms for half the price.
Loved the complex but would not book again because of unfairness of room allocation
The smaller bungalows can only be described as garages. Paid to upgrade but found it a bit sickening when late bookers were getting best rooms for half the price.
Loved the complex but would not book again because of unfairness of room allocation
Travel operator: thomson
Recommended
19 years 6 months ago
This is a fantastic place to visit, on the outskirts of Maspalomas - only 3 euros by taxi to Playa De Ingles and the Lighthouse (El Faro).
The pool area is excellent, the accomodation superbly clean, the entertainment in the evening is excellent, with Alexis being a great compere.
The kids loved the pool, the facilities - football, water polo, pool tables, the pool bar for snack food - and the shops and markets.
The BBQ nights were great with juicy steaks cooked to perfection as well as chicken and pork. Otherwise the restaurant was generally empty with people choosing to dine out in the towns.
The hotel staff were always pleasant and helpful.
There's a great little shop on the side of the facility which was always manned by a friendly face.
The pool area is excellent, the accomodation superbly clean, the entertainment in the evening is excellent, with Alexis being a great compere.
The kids loved the pool, the facilities - football, water polo, pool tables, the pool bar for snack food - and the shops and markets.
The BBQ nights were great with juicy steaks cooked to perfection as well as chicken and pork. Otherwise the restaurant was generally empty with people choosing to dine out in the towns.
The hotel staff were always pleasant and helpful.
There's a great little shop on the side of the facility which was always manned by a friendly face.
Travel operator: Thomson
Recommended
19 years 6 months ago
We stayed on a half board basis which was well worth the money and convenience.
The bungalows themselves were very very clean, towels changed every other day and bedding once (we only stayed for a week).
The pool and grounds were lovely (pool a bit cold in October though!!). People were putting towels on sunbeds at 8 in the morning, although there were enough for everyone (not so sure in height of summer though).
The bungalows were a bit remote, although 20 minute walk to the Faro Centre (or about 2euros). The shopping centre at the Lighthouse was nicer and more scenic.
Alex the entertainer was brilliant although entertainment had to be changed sometimes due to lack of guests staying in the evenings. Water polo, football etc was also well organized.
The bungalows themselves were very very clean, towels changed every other day and bedding once (we only stayed for a week).
The pool and grounds were lovely (pool a bit cold in October though!!). People were putting towels on sunbeds at 8 in the morning, although there were enough for everyone (not so sure in height of summer though).
The bungalows were a bit remote, although 20 minute walk to the Faro Centre (or about 2euros). The shopping centre at the Lighthouse was nicer and more scenic.
Alex the entertainer was brilliant although entertainment had to be changed sometimes due to lack of guests staying in the evenings. Water polo, football etc was also well organized.
Travel operator: Thomson
Recommended
19 years 6 months ago
We thought this was a great place to stay. Spacious and clean pool area combined with good facilities and a decent daytime entertainment programme run by Alex.
It's great for young kids and everyone, staff and other guest, were really friendly.
We would definately go back.
It's great for young kids and everyone, staff and other guest, were really friendly.
We would definately go back.
Travel operator: Thomsons
Recommended
19 years 7 months ago
Stayed at the Cay Beach Princess Bungalows in Maspaloms, Self catering appliances here were very good, clean and modern, Although the kettle took a long time to boil ! The rooms in the bungalow were very spacious and absolutley sparklikg clean, with cleaners in 6 times a week. The hotel food was beautiful, with a choice of a buffet, or a fantastic and value for money menu. The location is alright aswell as it only costs 3 Euros to get to the Yumbo centre in a taxi, and there is plenty to do all around you, although it might look a bit barron outside the hotel. Hotel staff were fantastic, very helpfull and friendly, The entertainment were realy good aswell, some people on here say they played the same c.d but they didn't when we were there, there was loads to do for kids mainly but water polo and footy, archery and air gun comps were mixed for both adults and kids, among with other activities. There is no question if i would visit again, The answer is a big FAT YES !!!!!!
Travel operator: thompson
Recommended
19 years 7 months ago
I thought Cay Beach was excellent, so the kitchen equipment wasn't the best but the resturants were really cheap and the food was fantastic!
As for the pools they were lovely and so was the entertainment we got involved in couples games and all sorts of things the hotel staff were nice and the taxis were really cheap
As for the pools they were lovely and so was the entertainment we got involved in couples games and all sorts of things the hotel staff were nice and the taxis were really cheap
Travel operator: Thompson
Recommended
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