There was supposed to be a pool and WiFi, but the swimming pool was closed. I had flea bites on my arm while their and my doctor confirmed this when I got home.
When I got in touch with On The Beach they did not want nothing to do with this but they did say they would get in touch with the hotel, there reply was they did not know of us being there. I find that strange as I had to get an ambulance to hospital for another matter and the hotel has offered 60 euros compensation. I find this an insult to myself and my husband.
We have booked with On The Beach a few times and had no problems, but for them to say it's not to do with them, as they just book you flights and hotel, and when things go wrong, it's nothing to do with them I don't think this is acceptable or correct.
Travel operator: OnTheBeach
Hotel tip: Do not go!
Like the surroundings, easy to relax from day 1. The rooms are what you see in the apt pictures. Staff are all very pleasant and will go out of their way to make your stay a happy one.
Rooms cleaned every day, clean towels every day and the bar looks on to the pool so just order your drink or food and back to your sun lounger.
We always rebook apt 315 overlooks the pool and great view of the sea.
I can’t write a negative review as your holiday is what you make of it and we will certainly return every year to los pueblos for 2wks at Christmas and new year.
Travel operator: 118travel.co.uk
We went down to the bar and had a few drinks and something to eat there before heading out, the bar is lovely and bar staff are very friendly. The menu at the bar is very good and has quite a range of food for all people and is reasonable in price.
The apartments are about a 20 minute walk all downhill to the main strip, which means that all up hill on way back, this is quite steep hills, but a taxi back only costs 3 euros which was what we did most of the time.
Our room was very spacious with a double leather suite and a huge balcony overlooking the pool, I would definitely recommend this accommodation to everybody, apart from to watch with people who have walking difficulties.
Travel operator: Going Places
We all got on great with the staff and our party ranged fron 75 years old to 3 years. The bar staff played hide and seak with the kids then joined in with the adults and had a laugh.Jane in reception was also great she taught my 6 year old some Spanish so now all she says is hast manyana, thanks, she is driving us all mad!
Do have to agree that they were a bit sparing with the clean sheets ous were almost dirty enough to get up and walk out themselves. but we had a great time and we will go back.
Travel operator: My Travel
Staff always around cleaning maid came in room everyday to empty bins towels changed every other day but bed linen not changed. Rooms do get hot in the evening so hiring a fan advisable(12 euro)as we had a late flight on return we were able to keep apartment on for the whole day at a cost of 40 euro.
We did have a problem with locking the balcony door but a workman came and changed the lock. Location of hotel was a good 20 min walk to main strip all downhill so hard work coming back but a taxi was only about 3 euro. 10 min stroll to old harbour lots of choice for places to eat.
Only entertainment at hotel is race night and bbq night nothing for children apart from the pool table and swimming pool.
Travel operator: My Travel
We had an apartment within 10 minutes.
Later in the evening we went to the pool bar and greeted by a great barmen named Mark from Kent. He is a really cool guy.
Next day was a pretty lady named Janet equally as good as Mark.
Between the 2 of them they held a cool night with horse/pig racing,Happyhour from 2000 - 2200 with all cocktails(non alcoholic kids cocktails too) and a free quiz that me &daughter won and recieved a bottle of champaign.
I only ever saw 1 cochroach on my balcony overlooking the beautiful Mediterranian Sea.
Only 15 mins walk to the old town.
We had to check out at 1100 even though we had a late flight. Without asking for anything i handed my keys in. I was asked by the reception ist if i would like a courtesy room later in the day for a shower etc:
Not going without a mention of course is a beautiful and friendly Bulgarian lady named Malink (she is very friendly and speaks fluent english)
My daughter made lots of friends there and would say that the acommodation is a certain 3* rating and the location is 4*.
P S, as long as you are not afraid of hills.
I would reccomend Los Pueblos Apartments to anyone
Travel operator: Panorama Holidays
The staff are impeccably polite, and can't seem to do enough for you,the cleaners made sure you had plenty of fresh towels,bed linen and your apartments were clean We had a problem with the main apartment doors not locking properly, when we informed reception they sent a workman to sort it out very promptly.
The pool is very clean and has a spacious area for those who love to lap up those wonderful sunrays!the views from the apartments are very panoramic & colourful.enough to do for the kids during the day but thier wasn't to much to do for the kids at night,which was a bit of a downfall. There are a few shops around,you just have to find the shortcuts!
The downside to our stay was that the hills were a killer in the hot weather, so if you have difficulty getting around, this might not be the place for you!
I 'm sure I'll return to Lanzarote shortly, and I wouldn't count out staying at the Los Pueblos again.
Travel operator: first choice
Travel operator: my travel
On arrival we were greeted by the rather grumpy night porter and directed to our room. Our room was very spacious and clean.
Being a typical woman I like to know how much storage there is in an apartment (so I can get the best drawers for my stuff!) and on opening 1 of the drawers in a cabinet in the Living area I was greeted by one of the locals! A cockroach! After discovering 1 we decided to check for others and the room was far from crawling with them but we found a lot of them. We talked to the man on reception and he didnt speak much English so we waited until 1 of the women who spoke better English started her shift in the morning. Needless to say I didnt get much sleep that night as our hunt for the little blighters continued when we got back!
After speaking to reception in the morning we were given a massive tin of bug spray which was very effective and so every night consisted of returning to the room after a delicious meal in the town centre or by the pool and searching for cockroaches then spraying every orifice so any we missed would soon be dead! We were told by some of the PR's outside of the pubs that this was normal because of the climate and the clenliness of the streets so we werent too concerned and got used to it after the 1st week.
Our room was sea view and the balcony was massive! We had gorgeous views of the Sea to 1 side and the Mountains to the other.
Apart from the cockroaches, our holiday was fantastic!
The hotel was fantastic and dont deserve only a 2 star rating as the service and food is at least a 3 or 4 star! we especially enjoyed the Barbeque night which is all you can eat for only 10 euros every Weds!
Travel operator: My Travel
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