We will never be back. The hotel room was a complete dump, it was smelly and very dark. We had a 3 inch nail/screw sticking out of the wall where our heads lay.
Our air conditioning broke 3 times, our phone didnt work for 3 days. The food was repeatitive and I had a tummy bug for the 2 weeks we were there (we left after 2, we couldn't stick it for the 3 weeks) and I was sick after eating the fruit.
Location was good, close to beach and shopping centre, however you had to walk down a dirty smelly alley way to the beach and the shopping centre filled with rowdy locals at night. Reception staff and restaurant staff are very rude and intimidating. Entertainment staff were friendly.
We spoke to nearly all the English people in the Hotel and every single group hated the Hotel.
It has completely put us off this Island which is a shame as I've heard good things about it. I just didn't see it myself.
Travel operator: onthebeach.com
Asked to move and moved next day to another room - better, still very dirty, less smell.
Food was sometimes ok, but a lot of undercooked meat - red chicken!! and soon developed the infamours tummy bug - on talking to others - so did 90% of the quests.
Entertainment was by a energetic lot who tried hard but fell short of trainee redcoats - they invented games - some dangerous - and insisted on turning the volume of the music so high you could not talk above the noise, it was so loud the speakers distorted the sound. The entertainers mainly fell in with the normal drunken bunch of about 20 and other quests were quite visibly shunned. 1 member was sacked for swearing at one of the non-drunks for asking for the noise to be turned down.
Location is good, but, the access to the beach is along a dirt track, mud track with a little rain, the beach hut?? bar was a mess.
The hotels4u rep did all they could to avoid doing anything and in the end we turned to UK agents to get us moved. Lots of people who arrived left quickly for other nearby hotels.
Rated as 4, advertised as 3, actually needs pulling down. Moved to other hotel after being held up by the rep for 4 days - the difference was worlds apart, if you go to this area you will not be disappointed but whatever you do give this hotel a miss.
Travel operator: hotels4u
Travel operator: First choice
I immediately made my feelings clear both to the Thomas Cook rep and hotel manager in a calm and diplomatic manner, the solution offered to us was to stay the night in the room and move rooms in the morning, after talking to eight other new arrivals who where equally shocked at the state of the hotel I refused to stay and asked to be moved elsewhere, as did the other eight.
A long struggle lasting three hours with the rep followed, this resulted in a reception full of very tired and irate holiday makers, my wife was actually in tears not a good start to our dream holiday, this seemed to amuse the reception staff who where actually laughing and talking about us (I speak a little Spanish).
After the three hour wait we were told we would have to pay 70 dollars for a taxi to another hotel, we had no option then to take an hour and half night time ride through the ghettos of downtown Dorado to another hotel on the border of the tourist area.
Travel operator: thomas cook
Room condition very poor and dirty plugged many gaps after finding a 2.5 inch cockroach on the toilet roll
Lighting very poor almost dark glad I took a torch
Pool very small
I would never go to this hotel ever again, even if it was free. It has put us off Dominica and we may never go back again. We went to Dominica last Sept 05 and had such a lovely experience, obviously a different resort.
I tried to get the room changed and was told they are all the same so we put a brave face on it, until the weekend influx of locals totally took it over. About 40 of the English guests all signed a petition myself and my partner included. Thefts from safes and very rude behavior for example a young lady had her bikini pulled down.
If I can save at least 1 person going through what we have just experienced this write up will have been worth the effort to type it out. Spent the final 2 days
carrying every posession around with us glad we only booked for a week. Must go for a bath as I am still itching 6.30am just got back and can finally relax phew.
Travel operator: thomas cook/sunset
The pool side area was a nice side and again very clean. the main buffet restaurant was nice and food was good, but a little disapointing on a evening but it is still nice and a lot of choice.Yyou do have the use of the a la carte restaurant which I recommend. If you like fish try the lobster!
The beach was very close to the hotel and you also have use of the snack bar. Beach towels are provided around the pool area and beach so you don't need to worry about taking any.
The entertainment staff were excellent they work so hard and make you appreciate what you have! A big thank you to Cauli and Mosquito who always had a big smile on their faces which made us laugh.
I would recommend the Dorada Club if you are looking for a nice relaxing holiday then it is well worth it. i was very surprised at how safe it was to walk out on a evening I even went to the casino twice which is good and drinks are also free in there so all you need is your betting money!
I will be back to the Dominican Republic in the future.
Travel operator: Thomas Cook
Pool bar was dirty, the sun beds were filthy (looked like the Turin shroud )and stained, you couldn't lock windows or patio doors.
The pool is smaller than it looks, every where is shabby and old, dirty and grubby the list is endless.
We have photo's to uphold our claims, we refused to stay there and eventually got moved.
Travel operator: cosmos
Travel operator: sunset
Food was nice but choice for kids was not so good. Had to go to Pizza Hut a few times. Steakhouse was excellent.
Beach was a short walk away always plenty of sunloungers and lots of watersports to try. Beach bar served lovely fried chicken.
The hotel staff were always polite and helpful. Entertainment staff were excellent always making us laugh and involved everyone the kids loved them especially donkey and James Bond.
We are already looking to book for next year we had such a good time.
Travel operator: thomas cook
The pool area was beautiful with many sunbeds to choose from, next to the pool there is a bar witch is open from 10am till 12pm.
The restaurant was lovely too with different selection each morning, day & night, although there wasn
Travel operator: THOMAS COOK
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