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Papantonia Hotel

38 of 49 hotels in Protaras

4 out of 5 from 46 reviews
Protaras, Cyprus
Refurbished in Summer 2004 these comfortable apartments are located just a short distance from the beach. The range of activities and entertainment available will keep the whole family amused by day and night.

46 Reviews

Traveller Rating

  • Excellent
    9
  • Very Good
    19
  • Good
    13
  • Average
    3
  • Poor
    2

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Jayne, Lee & Sam
16 years 8 months ago
Well we have just returned from a fantastic holiday at the Papantonia and i am convinced that there must be two hotels of this name !! After reading various bad reviews of this hotel i can honestly say that we are astounded at the comments as we could not fault the hotel and it's staff.

Upon our arrival at about 5.30pm we were checked in very quickly and shown to rooms on the 1st floor overlooking the pool.unfortunatly my sisters room had a leaky pipe in the bathroom but within minutes she was shown to another room.We stayed in 1 bedroom apartments and they were spotlessly clean with beds made up in the living room for our child.No where was there any musty smells etc altough granted in places it is a little tired,however the holiday season in Cyprus is longer and the hotel isn't closed for very long to update things all at once but things are being done every year.We got quite friendly with the manager Maria- a very hard working hands on person who was there from 8.30 am to Midnight most days, who would bend over backwards for her guests.The rooms and pool areas very clean and anyone who was up for 7.30 am would see the army of people cleaning everything in sight.we saw the pool being cleaned and tested most days and didn,t see anyone with ear infections.The food was fine especially the meat,it was a bit repetitive but we always found plenty to eat.There was a different main dessert every night with the usual jelly,mousse,ice cream for the kids.The cheesecake is to die for and the pastries at brekkie delicious.The waiter,waitresses,bar staff always smiling and working hard but the bar service can be slow especially in the dining room at nightbut we alerted Maria to this and things speeded up-she even pitched in herself!The First Choice entertainers and kids club reps were a god send.Rusty from Wavelength became a firm favourite of Sams and he went every day sometimes twice.The entertainers are there from 10am to midnight and put on a full programme of activities every day for adults and kids but they don't pressure you to join in if you don't want to.The evening entertainment started at 8.30pm with mini disco for the kids followed by a quiz and bingo.At 10.15 ish it was showtime, Mr Papantonia on our last night was hilarious not to be missed.Leanne,Kelly,Tami,shaun,Rusty,Zoe and Sara(sorry if i've missed anyone) you were stars and made our holiday one we will talk about for years.Agadoo do do flush Kelly down the loo,we sang all the way home!!!!!!

We will definetly visit again but we are going to Rhodes next year.

Anyone due to go soon will have a fab time.Go with an open mind and remember you aren't in Britain so don't expect British things although Maria and her staff certainly try their best.

Thankyou Hotel Papantonia for a fantastic holiday.
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Travel operator: First Choice

Recommended
Gemma Hamilton
16 years 9 months ago
Just got back. We thought the rooms were a bit dated, but the cleaners tried to keep it clean. Although there was a constant smell of mould and damp. There was no storage so felt like we were living in a pig stye for 2 weeks as it was impossible to put anything anywhere.

We stayed self catering, but did try a couple of breakfasts. Wasn't too bad. Usual, cereal, cooked breakfast, fruit and cakes as much as you want!

Location was ok, just a short walk and you are in more of a bsy area.

I must say one bad thing about this hotel was the entertainment was a complete dismal. To be honest if we hadn't ventured to the hotel next door (The Marlita Beach) Every night. We would of had a really bad time. The entertainment there was absolutley brilliant, even during the day.

I would not visit this hotel again. I would def stay at the Marlita!
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Travel operator: First Choice

Anne
16 years 9 months ago
we went to the papantonia as this was our first rip to cyprus... the hotel was great and the enterainment was great and my kids loved it...the pools were great... food was nice in a different sort of way.....the weather was beautiful
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Travel operator: first choice

Recommended
Mitchell
16 years 11 months ago
We stayed bed and breakfast which was perfect. Cooked breakfast, fruit,cereal,salad and cakes!! Oh yes, they were gorgeous.

Hotel room was cleaned daily. Very clean room and friendly cleaners.

The location was a bit out of the way but we hired a car and spent the first week on nissi beach. A must have, it was fantastic. Clear warm sea, music and white sands with loads of water sports or games to play.

Hotel staff were a bit miserable but we never had to deal with them so not a problem really.

The entertainment was great. Steve is a nutter but so funny. It rained for 5 days and they did there best to keep moral up and played games with the kids.
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Travel operator: first choice

Recommended
Loll
16 years 11 months ago
Papatonia apartments, fantastic spotless cleaned every other day, fresh towels daily if required.

Helpful staff, couldn't fault it at all I will be returning for definate.

Read bad reports before I left was dreading it, but I will praise where due.

Great for families or couples restraunts and bars 5mins away. Or taxi 4cyp into Protaras.
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Travel operator: firstchoice

Recommended
Sheena
17 years 5 months ago
On arrival we were met by an unfriendly staff member who made us feel like we where keeping him up! After a long and painful check in it took 15mins for the lift to arrive to get to our room.

Room clean but no storage and had to remove kitchen draws to put clothes away! Room was located directly above evening entertainment that went on until 1am. Not much thought went into the allocation as we had 2 small children.

The food I would compare to a school cafeteira with many going down with food poisioning.

The maids did clean thoroughly but public loos a disgrace.

If you like Butlins you will love the entertainment. If you like banging on tables and getting wrapped up with bog roll on the stage every night, this is the right place for it!

Staff miserable and very obvious the season was coming to an end as they really could not be bothered. It was all an effort for them.

I would only recommend this hotel which I would rate as a 2 star if you are drunk all day and too oblivious to notice the sorry state of it all.
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Travel operator: first choice

Smithy
17 years 7 months ago
Disappointed that the hotel could not provide even a sandwich on arrival at 23.25pm. After hanging around at the airport awaiting other flight arrivals to be dropped off on our bus, the very minimal in flight meal had worn off and we were starving. Having our 18 month old daughter with us, popping to the local very noisy bar was out of the question, but top marks to the Polish bar staff at the hotel who gave us as much cows milk as we wanted on our AI package to ensure our daughter was happy overnight.

Pools are awesome - Did not notice any cleanliness or hygiene problems. We came across one instance of ear infection but this was clearly as a result of excessive underwater activity - I think if the kid had spent 5 days snorkelling in Peterborough regional pool he would have had the same problems.

Each night presented a different restaurant food theme - they try and vary it but there are a number of staple English dishes which had nothing to do with them theme (Roast Pork on the Greek night). I find with Buffet you get drawn to the same things and are not adventurous. I am certain if I had ordered from a menu I would have eaten more of the theme food, as the buffet presentation was very drab and you struggled to see what it was so nearly every one took the easy option (Roast Pork and Potatoes/Chips) then sat outside moaning about how they had had the same food for a week! - I would recommend eating out twice a week.

Room basic but spacious and most importantly clean. The Air Conditioning however is rubbish. It is supposed to be available 24 hours but unless you can blag a second room key card you cut the power off every time you go out. The cleaners are diamonds and as a result we got EXTRA lazy and started leaving a stash of babies
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Travel operator: First Choice

Recommended
Campbell
17 years 7 months ago
We stayed at the hotel on an all inclusive basis. First impressions were that the hotel was clean apart from the loos at the pool which were not pleasent and smelt.

The food was great plenty of choice. children could help themselves which they enjoyed. The restaurant was clean but very hot. Breakfast and evening meals were served in here buffet style and never had to queue apart from for the very slow toast machine. The snacks at the pool were excellent all made to order the omlettes were expecially nice.

there are a few shops and bars in walking distance and we eat out at Chopsticks Chinease which was excellent.

The hotel staff worked hard and were always happy to help.

The entertainment staff were fantastic and the kids really enjoyed the mini disco and still doing the Cartoon Heros dance at home. They really did make this holiday and were the best we have come across in any other holiday we have taken.
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Travel operator: First Choice

Recommended
Jeffrey
17 years 8 months ago
We arrived at the Papantonia after a short delay, checked in with ease. We had a 2 bedroomed apartment, great having air-con in the 2 bedrooms, alas it is not in the lounge, so those of you who sleep on the sofa beds are in for a warm night!!

On balance rooms are fine but for a party of 6 there was only one wardrobe!! You get clean towels 5 days a week which was a bonus. Maids were good, but dont leave any food around as the ants will visit you in their droves!!!

We booked self catering but after 5 days booked all-inc in the hotel at a cost of
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Travel operator: First Choice

Recommended
Sarah
17 years 8 months ago
All inclusive was good for our group as the men enjoyed the drinking element - ice creams for the kids could have been better standard choc ices (dark chocolate) were all inclusive but if you preferred a different ice cream (say a choc ice with milk chocolate) you had to pay for. Most kids don't like dark chocolate - therefore felt this was a catch.

Hotel food was of a good standard with every night being a themed night but by the second week this was then repeated.

Snack Bar food was excellent.

Entertainment staff worked very hard and if it wasn't for them our holiday would have been a bad experience. The kids club (in particular Ziggy Zara) worked very hard and our 2 year old had the time of her life at club and the mini disco and even now we have to dance to "Cartoon Heroes" on a daily basis.

As for the pool - our experience was poor from a group of 7 - 4 of us were ill with ear infections (1 of which was hospitalised for 2 days), a swollen face (from chemicals in the pool)and an allergic rash (from chemicals in the pool)- which again another of the party was admitted to hospital for 2 days. During our stay over half the complex had ear infections - reps just say this is a common illness in Cyprus - but to us it was too much of a coincidence.

We can give the Santa Molina Hospital the highest praise - if only our hospitals were like it! We were treated like royalty during our hospital admissions and all the nursing staff could not do enough for us.
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Travel operator: First Choice

Recommended

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