We arrived at Tropicana Garden Palms at 00.30 am, we were a little concerned when our suitcases were taken from us as we checked in, but as we did so noticed the splendid lobby with marble floors and staircases etc, it all appeared very grand. After getting to our room we went to get a drink. We were told the bar shut at midnight. We were a bit worried as to the nightlife here as it was dead. We evenutally talked the staff into giving us a bottle of water. First impressions of hotel as walking to our room were lovely well kept gardens, very clean, nice big pool etc. Arrived in room which was also very clean and spacious. It had a fridge, air con and a TV which had about 4-5 English speaking channels.

At first we were very impressed with the food, but towards the end were fed up with it as there was not much variety, also the drinks service was very slow until a particular waiter became accustomed to our generous tipping (

Sadly, we didn't enjoy this holiday after both being struck down with food poisoning after two days through uncooked chicken! Spent the following two days locked away in the hotel room with fever, stomach cramps and severe vomiting etc. The subsequent days were spent not too far from a toilet (for obvious reasons) and watching everything we ate even closer.

Won't be travelling back to Sharm again.

All but one member of staff were very curtious and friendly.

The Hotel Manager was very concerned and genuinely upset that we hadn't enjoyed our stay.

This hotel was exellent could not find any fault apart from the poor entertainment.

The staff were all friendly and really helpful management were great any time you spoke to them they always wanted input from guests, and were always looking for ways to improve wich I think would be hard.

We arrived 18 April 2005 knowing very little about Sharm, it has been the best kept secret. Wish we had visited sooner. What a complete holiday vacation. A totally relaxing holiday.

The hotel is superb. Rooms spotlessly clean with clean sheets everyday.

Food is of a high standard and caters for every pallet.

Entertainment is just starting to kick in to summer timetable. My son jack 7 yrs loved the go-karts opposite the hotel and the quad bike trip in the desert
behind the hotel. A rep in hotel grounds "Figo" booked our trips to Ras Mohamed national park by boat and quad bike trips all at excellent value.

We loved the designs on our beds each day that the staff made with our sheets and towels, crocs and snakes and even a baby? With the help of my wife

The hotel was absolutely fantastic.

The housekeeping staff were fntastic and the room was cleaned to a very high standard every day.

The location was ideal for us as you could either catch the bus into town or taxi.

The staff both in and outside of the hotel were fantastic, they couldn't do enough for you even the poolside staff, couldn't keep up with the drinking.

It states in the brochure that it is localally produced alcohol so what do people expect, the red wine was drinkable.

We are looking to go back in May of this year, as our children who are 15, 13 and 12 loved it, so did we.

The entertainment was very poor and last about 1 hour every night.

The food was generally of a good standard but don

We found the hotel cleanliness to be very good and our large room was cleaned every day to a high standard.

The food had plenty of choice especially desserts but let down by the fact that it could have been hotter. The Italian Restaurant is now open and worth a visit.

The hotel is a fifteen minute walk to the Gaffy Beach which is the start of Naama Bay, for those who want it there is a free bus service. Towels, sunbeds, umbrellas free of charge on Gaffy Beach. You can also visit the sister hotel via free bus, vouchers provided to have drinks, food and use of sunbeds.

Some aircraft noise is heard as in other hotels in Naama Bay but it is not a problem.

Staff are friendly and provide a good service with the exception of the pool bar.

Entertainment OK but nothing special and short lived.

At Gaffy Beach the fish are amazing and the sea is warm unlike the hotel pool. It's worth buying snorkelling equipment in the resort to make the most of it.

On Gaffy Beach trips are on offer for about half the price charged by tour operators and we booked two (a days snorkelling trip and quad biking) which were both excellent.

Looking at the hotel, you would definatly be impressed. The whole area was clean(even the area around the building works) Gardens were well presented and the there was a real fresh aura in the place. The room cleanliness was superb and the guy who cleaned our room was so polite and he even made animals out of towels and left a big bunch of flowers for my partner on realising it was her birthday.

That is about all that is good about the hotel.

It has one restaurant, allegedly there is a second(italian) but this seems to be exclusive to italians. The restaurant offers a range of food which is very similar each day. A big concern is the way all the products are not kept warm once on the buffet table. This is a concern as scrambled egg, rice and fish are all causes of dodgy stomach!

There is two barsone a pool and one inside which seats about 20(if there was rain this would get very crowded). And Free drinks are only purchasable in about a third pint glasses. You can get them in the original bottle for a beer but you have to pay!!!Light snacks are available from the pool bar, again mostly cold, and also dry due to dehydration! There is nowhere on site to get snacks like crisps, water, bicuits, or juice. Even to pay for!!

The pool attendents are the worst part of the holiday. Having to get up early(7am) to reserve a sunbed. Come thursday, the pool attendant decided that you were not allowed to reserve and he wopuld move your towel if you even went to the toilet!. He was then caught reserving sunbeds for a group of italians who, in general, were treated like royalty by all staff in the complex. he was given a light telling off by the manager, but this seemed to not work.

Overall, Italians were treated much better than any other country.

I did enjoy my holiday, but only because myself, my partner and a few other brits had a good time moaning. The weather was spot on and hot, which is really just what i wanted(so i am happy)

First impressions were very good but our troubles began on the first morning. We had jusst relaxed at the side of the pool when very loud disco music started blasting out across the pool area. The Italian Animation team had started to get into full swing. We had chosen this Hotel because it was 'Perfect for those seeking a calm and relaxed atmosphere'. We moved to the bottom pool and although it was quieter, was surrounded by unfinished buildings that were being used for store rooms.

For the first few days, the food seemed quite good but then it became very monotonous and repetetive and was all very spicey with little choice. It was not served hot and after 4 days I got very severe stomach cramps with sickness diarrhoea which lasted for several days. I later found out that a lot of other people had been ill. For the last 5 days of my stay, my wife and I lived on soup and bread. Only one restaurante was open and the Italian restaurante advertised did not exist as was the case with the dive centre. I had several altercations with the reception staff who seemed to treat me with complete indifference.

The alchoholic drinks where virtually undrinkable and I once noticed one of the bar staff topping up beer from half empty returned glasses.

This has been my fifth visit to Egypt and the first time I have reason to complain. I would definately rate this as a 4 star + hotel and would never return there again.

I got back on sunday from a week in Sharm at this hotel and I am SOOOO depressed that I'm not still there. You lucky lucky people who have got your holidays booked! Ah well, here's my review of Tropicana Garden Palms, and a few opinions of other guests we met there as we found mixed views on certain aspects.

First of all, this hotel has only been open 6 months which is why there's not much about it any where. It's one of the first hotels in the Strip from the airport to Naama bay so probably about a 30 min walk into main Naama Bay (or