The bus service to and from the parks are very reliable we never waited longer than 2mins, the rooms were immaculate with bedding and towels changed daily. The resturant was extremly busy at peak time which is expected but we always found somewhere to sit. Overall we have a great stay here and would defiantly stay there again.
We found the disney parks were alot less busy weekdays, it's also worth fastpassing the main rides, my children aged 11, 7 and 3 all had a fantastic time with lots to do.
Do not wait until the parks shut to go and get something to eat as the queues are awful...it's best to leave the park a bit early!
We found we only needed money for our food and drinks and some spending money for the shops.......we didnt spend as much as we'd expected!
Travel operator: eurodisney
Not impressed, meal times were overcrowded with too many people, we had to wear a strip, even though it was a paying buffet, of eat all you like, though the food wasnt really up to much.
Not happy it ruined our trip to Disneyland Paris.
Travel operator: Thompson
The tickets for the train were messed up and we had to sit in different ends of the train...the hotel room..although very clean..was not up to scratch...the sink and bath plugs were broken...the door key was broken...took us 10 mins every time to get in our room...the heater was like someone heavy breathing and sounded like it too! The food....it was rubbish!
We were given paper plates, plastic knives and forks and were served the ham as if we were going to steal it! This hasnt happened in prevous stays in the more expensive hotels so basically you get what you pay for!
I wouldn't stay in the cheyenne again if I got it for free! Perhaps if we hadnt stayed in the better ones previously we wouldnt have known any different but my advise would be...If you want to stay in disney...save up and stay in one of the top hotels!!! You wont be dissapointed!
Travel operator: thomas cook
Very very clean and nicely themed in western style. the rooms are a good size and cleaned daily, no complaints there at all.
You cannot complain about the staff as they are all extremely friendly. tea/coffee making facilities can be hired locally.
The restaurant food was not the best and is more like a glorified canteen, my meal was fab and good value at a set 22 euros for 3 courses, however my partner and parents meal was not very nice.
Having said that we only had one breakfast and one evening meal there during the 5 days stay - maybe we caught it on a bad day? Breakfast is a bit of a free for all - but hey so is the whole of Disney!!! I would advise pre-booking the complimentary Fantasyland breakfast - not only do you get into the park an hour early but the breakfast is nicer than the hotel and alot calmer! Either that or pay for the character breakfast at approx
Travel operator: paris travel service
The breakfast was OK. The location of the hotel didn't matter as the internal transport system was efficient, regular and driven by helpful staff.
The hotel staff were efficient and really helpful when our seven year old daughter lost her jumper, it was retrieved from lost property within minutes.
The hotel recieved visits from many Disney characters who all worked hard at including all children.
Travel operator: First Choice
The rooms are nowhere near as well theamed and are not that clean either(there were cobwebs on the bedside lamps)and as for the staff, well let's just say there can't be any pixie dust left to give them the happiness and politness of the Americans!
My advice would be take plenty of money because you'll need it just to eat! Or better still save your money and take a trip to Disneyworld Florida!
Travel operator: diamond coaches
We only had to walk for 15 minutes for the Disneyland park.
I went with my school.
The food was good and people were friendly.
I would go back.
There is a double bed and bunk bed in a room, the beds are quite comfy.
Travel operator: not sure
The rooms were pretty standard hotel rooms with touches of cowboy motif, but not terribly impressive (of course, I hail from Oregon, USA, so i'm a real cowgirl at heart!) The top bunk beds for the kids were VERY high - I would not recommend any kids under 8 sleeping in them in case they would fall out and have to be taken to the hospital!
After twice standing a long time waiting for the shuttles to the park (they did not run with the frequency which we were promised), we decided to walk it each time (we got there a lot quicker.) It is a very pleasant, 20-minute walk, and you get to see the Sequoia Hotel, Newport Bay Hotel, and the Hotel New York on the way before coming to the Disney Village and finally the gates of Disneyland & Walt Disney Studios. (I will never forget me waking up very early in the morning on my 33rd birthday and taking a walk by myself while it was still dark. The lights coming from the Newport Bay Hotel shining on Lake Disney were absolutely breathtaking!)
Anyhow, in general, I would give this hotel a-somewhere-between-ok-and-good rating. I still feel that all of the Disney hotels are very overpriced; this time around I found a last-minute special internet deal at the Holiday Inn in Val de France (4-star luxury hotel) with breakfast for half the price of any of the Disney Hotels - INCLUDING Park Hopper passes for 3 days!
I guess you really pay for the Disney name and proximity to the park. I thought for the amount we paid in the dead season (cold, rainy, many attractions were down for repairs & maintenance and the kids weren't free), the hotel should have at least had an indoor pool or other amenities.
SPECIAL NOTE: If you stay at any of the Disney hotels, make sure you request at time of booking that you would like to eat your hotel-inclusive breakfast in the park!!! This doesn't cost a cent extra; you get to enter the park an hour early, and you have a DELICIOUS breakfast in Fantasyland. By the time you have finished your breakfast, you are one of the first ones on the rides at the park!! (This is NOT the same as a "Character Breakfast" - that is something else and much less worth the money.)
I would definitely stay at this hotel again, but only if I could get it for a bargain, or somebody else was paying for it. :0D
Travel operator: Holland International
Travel operator: Abbey Travel
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