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Mediterraneo Hotel

26 of 32 hotels in Hersonissos

3 out of 5 from 32 reviews
4 stars
Hersonissos, Crete, Greece

32 Reviews

Traveller Rating

  • Excellent
    3
  • Very Good
    7
  • Good
    8
  • Average
    11
  • Poor
    3

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Dave & Tina Coleman
18 years 6 months ago
We had a ten night holiday here this year at the end of September.I am sorry to say that this was worst holiday we ever had!

The whole place is geared more towards the Germans,there was at least three quarters of them in the hotel,all the food was labeled in either Greek or German and quite frankly was undescribable,all the meat used was obviously the cheaper fatty, gristly cuts.

In the ten days we were there,we had only one nights entertainment,a Greek night (when you've seen one you've seen them all).

The all inclusive drinks are very limited,so we ended up buying our own.

This is one hotel I will never visit again!
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Travel operator: Olympic

Emma & Ryan
18 years 8 months ago
We have just returned from 2 weeks at Mediterraneo.

Admittedly we were apprehensive having read several negative reviews. However we were pleasantly surprised. In our opinion the food was varied and tasty and catered for all tastes...veggie options,healthy options,Greek specialities etc.

We did not see evidence of the acclaimed 'stories from hell' that we had read about! All-inc drinks are great if you are a beer and/or wine drinker. And we loved the cakes/biscuits brought out at 5pm (on the dot)! The pool was clean and big enough, with plenty of sunbeds.

Staff were mostly friendly,esp if you made the effort to be pleasant to them. Entertainment consisted of Cretan dancing (with guest participation!)once a week.

Location was good as taxis to Hersonissos or Stalis (worth going to) were about
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Travel operator: Olympic

Gary & Nicola
18 years 8 months ago
Upon arrival we were very pleased with the hotels location slightly outside Hersonissos (20 min walk max) so nice and quiet but well within reach of the town if you wanted to go and check the town out or have a lively night out.

Hotel staff were friendly and rooms were cleaned every day including fresh towels daily. The food was well prepared and although the menu was repeated over the fortnight the range of Greek specialities and other food was good enough that this made little difference to us.

Although there was no entertainment whilst we were there, music was played in the poolside bar in the evening where it was nice to sit and have a few quite drinks. We went into town a couple of nights where a lively night out was easily had.

A final word on the all inclusive local drinks and soft drinks tea and coffee were available from 11 am til 11 pm. With afternoon cakes/biscuits served every day at 5pm prompt until 6pm.

Overall a very enjoyable holiday.
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Travel operator: Olympic

Recommended
Tribe
18 years 9 months ago
After 4 days of hell and complaining to the rep (who never attended the hotel despite repeated requests). I was forced to evacuate my wife and daughter from this hell hole!

Predominantly German, food was disgusting, flies over it and extreemly limited. Imagine a pregnant daughter having to eat dried bread for breakfast because the only other thing available was eggs mixed with fish (eat fish at your peril, eat fish with flies on and you are dancing with death).

They had to pay for orange squash because the only soft drinks were fizzy. You have to pay for everything but basics. You have to pay for air con, water, fridge and safe.

Entertainment was non existant (people sat around playing cards and you had to buy the cards from the hotel!). The all inclusive package is a total rip off, they survived on a 12 euro taxi ride and buying food in town in order not to be severely ill.

When you have to buy basis water needs how can that be all inclusive? We were told "5 mins walk to town" - well it's a good 30 mins. Beware, the company does not offset the remaining duration cost against the inevitable upgrade pleadings you inevitably would need to demand.

This is not a 4 star, at best its a 2 star suitable for backpackers. This hotel was sold to me on misdescription and I am so dissapointed in myself being conned and sending my wife and daughter to a sheer hell hole, they were in constant tears to me over the phone pleading for help. I kid you not, do not go to the Mediterraneo Hotel - danger, danger danger!!!!!
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Travel operator: Yellholidays

Louis Williams
18 years 9 months ago
One very bad hotel, I can't understand how any one would like this hotel. Food was very poor. All Inclusive does not mearn much to this hotel, very small section of drinks on the meun. Cheap beer or red wine and soft drinks. I good 20 minute walk to outside of town, 45 minutes walk to the centre of centre town. Would not stay in this hotel again
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Travel operator: hotels direct

Sue & Peter
19 years 5 months ago
On arriving at this hotel we were well impressed. The room was spacious and very clean with an amazing view of the resort. The pool was very impressive and relaxing with many sun loungers available for use. The food was reasonable and we were able to try various greek dishes which is one of the reasons for going on holiday abroad.

We had lots of fun playing table tennis (part of the all inclusive deal) as well as being provided with a gym if you had enough energy (it was so hot even at that time of year).

During the evening we spent time chatting with other guests and were provided with background music. Perhaps on a couple of evenings it would have been nice to see some traditional greek folk providing us with traditional dance and music.

Staff were helpful and we really enjoyed our time in this resort, it was a pity that we couldn't have stayed a bit longer and yes we would happily return.
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Travel operator: Olympic

Recommended
Joshua&anny
19 years 6 months ago
Well I read some of the reviews and I was dissapointed by the comments which I think are unfair.
We got what we had paid for and what we were promised. If we wanted a 10 star hotel we would have gone somewhere else.

Value for money is what you get there and much more. Food was great, rooms spacious with fantastic view, clean and the two girls at the reseption extremely helpful.

With the all inclusive system we spend apsolutely nothing.

Anyway its holidays relax and have fun!
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Travel operator: fly

Recommended
Richard
19 years 7 months ago
Where do I start.....To say this was the worst Hotel I have ever stayed at would be an understatement. Olympic Holidays grading of this hotel as a 4 star was an absolute joke. The food was simply inedible, and at times just disgusting. Uncooked meet and warm salad was the chefs special! "Would you like wine Sir"...."Rose please"....and then to watch them mix white wine and red wine together was just a joke. Extra payment required for air con in the room, and extra payment required to get access to the fridge - that is simply not the level of service I expect from an all inclusive. As for the Rep - I wont even begin to explain how pointless she was! I would never visit this poor excuse forv a hotel again, nor travel with Olympic Holidays or Monarch Airlines (12 hours of delays).....if you do decide to go, enjoy the Rats faeces on the bathroom floor (I kid you not) - How Lovely!!
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Travel operator: Olympic Holidays

Chris
19 years 7 months ago
The hotel was advertised as All Inclusive with many facilities including air conditioning, fridge in room, table pool, table tennis, video games etc.
Beware that none of these facilities are free and the swimming pool is in fact sea water!

As an All inclusive the food is diabolical, the meat is the lowest quality possible. One day the chef was cooking chicken remains (which was the remains of chicken after all the good bits like breast and legs had been removed). The chef was cooking the bits using a tong pulling the raw pieces out of a bucket placing them on a grill and then serving cooked bits with the same blood dripping tongs - Guaranteed food poisoning.
We were forced to eat out!

After speaking with several people staying in the hotel we agreed it was certainly not worth a 4* rating - at best 2.5*

It offered nothing in terms of evening or daytime entertainment.

Because of the hotel it was the worst holiday i have had. I would never recommend this hotel to anyone.
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Travel operator: Olympus

Phillip & Amanda
19 years 7 months ago
120 euros thats before you get to your room for the air con, fridge and safe.Which should have normally expect to have been includes in the A1 package.We didn't bother with the food after a couple of days do to the limitations and the very poor quality we had just had enough so we decided to eat out.The breakfast is just as poor.
No entertainment so be prepared,otherwise your being forced to travel to town which is a good 30mins walk along dirt tracks.
I wander how things would improve if the reps stayed in the hotel

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Travel operator: Olympic

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