Travel operator: jet2
Cleanliness - the room we stayed in was basic but clean. Maids cleaned the room every day. We had to ask for a change of linen as they were getting quite grubby after day 4.
Food - I suppose you get what you pay for. It's a budget hotel and the all-inclusive food is basic and limited in choice. There were some busy times with queues outside the restaurant and we had to wait for empty trays to be replaced. Some odd mixtures of food. We ate out most nights as the choices were very bland.
Accommodation - The whole property is in need of updating. The accommodation comprises of a main hotel block and a series of apartment blocks. We stayed in Block A which was right by the sea. The apartments are built on a steep hillside and could be difficult for people with reduced mobility or families with little children.
Location - the hotel was very close to the beach and about 15 minutes walk to the Strip or Albufeira. Taxis back from town were easy to find and cost 3.90 euros.
Hotel staff - generally very pleasant, especially the pool bar staff. One complaint - when we arrived the Receptionist asked someone to take us to our room. He appeared briefly to ask us to wait outside, then walked off and never came back. We eventually found the rooms ourselves as we got fed up of waiting.
Entertainment - ok if you like that sort of thing.
The lamp was broken and there were no blankets. Not keen on changing us but eventually did and the room was much better.
The food leaves a lot to be desired but thankfully we only had to put up with it for 3 nights. Location is good, halfway between old town and the new strip.
Would go back on a short break but definitely not for a longer holiday. You get what you pay for as they say. Staff were lovely and worked really hard.
The animation program consisted of a man playing a keyboard in the foyer and some dancers on one of the nights.
The so called kids club was advertised as open one day and then the next time you looked at the board it said "Day Off". Mind you on the two occasions she went Hedi was very good with her.
Nothing about this hotel was consistent.
The food in the restaurant was diabolical. The rooms were supposed to have a telephone, iron and a hairdryer - these were not there.
There was two electric cooking rings and nothing else, hard to cook a meal if your thinking of eating in. It did have a sauna and gym etc but they dont tell you that you have to pay 10 euro to use them for the week and that there closed for two of the days.
On a positive note the hotel was in a good location for the beach but was quite a walk for the strip and the old town especially if you have kids in tow.
This hotel may be OK in the summer season but dont go in October as the whole hotel was just closing around us.
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