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Torre Velha Hotel

68 of 106 hotels in Albufeira

3 out of 5 from 5 reviews
3 stars
Rua da Torre Velha 388, 8200 Albufeira, Portugal

5 Reviews

Traveller Rating

  • Excellent
    0
  • Very Good
    3
  • Good
    1
  • Average
    1
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Sandi
10 years 1 month ago
I booked into this hotel with my husband and two adult children, expecting a quiet hotel but with an a la carte menu for the meals, with access to night clubs/ bars for the children being a short distance away.

The hotel was next to a building site that started work at 07:30 every morning, very nosily.at night it sounded like the room above were rearranging the furniture all night and doors were constantly banging shut as they had faulty locks.It was very windy. The safe in the room was broken and unusable.

There were signs everywhere warning you not to eat in your rooms or bring any food into the hotel from outside.But there were no facilities to eat in the hotel between 15:00 and 18:00 hours. when we arrived for dinner we were told that it was one starter a choice of two main courses and one dessert or fresh fruit, not the a la carte they had advertised.

Reception would close for most of the day and the main door was locked. a phone call for a taxi costs 1 euro, so its cheaper to use your english mobile, if you can get them to give you the number??

It took a lot of effort to engage the staff as there were so few of them and they were overworked, they tried to be helpful and friendly but just did not have the time to succeed.

The rooms were kept clean with towels and sheets changed regularly, the showers were brilliant.

The nearest night life was a lot further away than we expected so my teenage children found it hard to find things to do at night.

The TV was supposed to have English channels, but the satellite box was faulty (according to the staff it had been so for over a month) and they finally managed to get BBC1 on our third night there, although they were getting other Sky channels in the bar, these were always tunned to music or sport.

The internet access was limited to one pc in the hotel and we could not use the advertised access on our laptop, we never recieved an adequate explantion as to why. I was extremely dissappointed with this hotel it did not live up to the advertisments my travel quoted when I booked it.

It is very basic with a limited menu and we were repeatedly told that things on the menus or in the bar had run out and they were waiting for fresh stock. the owners do not appear to care about there guests so long as they get there money.

There is No entertainment, but the biggest problem was the lack of staff and the noise from the building site.I shall not be staying there again
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Travel operator: None

Diane Hill
11 years 2 months ago
Torre Velha is an excellant place to stay if you want a quiet holiday. The rooms are basic but very clean. Only thing the bathroom as missing was a glass or tumbler so you could clean your teeth. The restaurant was excellant and the staff very pleasent. Even when we keep them up until 2.30 in the bar. There are beaches very near which are beautiful, but if you have problems walking not really suitable as they are down a steep hill. We would definatly go again to this hotel again.
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Travel operator: Freedom direct

Recommended
Pauline
11 years 11 months ago
We stayed on 19th September 2006 for a week.

Had some reservations before we arrived after reading a couple of bad reviews but were very relieved to find ourselves in a spacious room which was clean with a good sized balcony on the shady side, with nice views. The room was cleaned daily and the towels and sheets changed several times during the week. The breakfasts were basic, and the toaster which toasted only 4 pieces of roll at a time was a skinflint purchase on behalf of the management. It would have been nice to have real orange juice instead of the watery squash on offer, so would a smiling face or a friendly 'good morning' from the waitress!

The evening staff were friendly especially the lovely Marta, and the food was good.

There were only 2 chairs on the balcony with no table - we think this omission was to discourage eating or drinking.

When we asked if we could pay for the use of a room on our day of departure (we had a late flight) the response was almost one of horror, has noone asked this before? We were told 'you have to ask the day before in case all the rooms are full' . As the hotel was only partly full it would seem very unlikely. We were allowed to keep our room for the sum of 40 euros.

However we liked the area, loved the beach and had a very good laid back holiday.

Pauline & Ken



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Travel operator: independantly

Recommended
Val Lee
13 years 10 months ago
This is a small and friendly hotel. All the staff are very helpful and the rooms are cleaned daily.

The food is very good and was served either in the restaurant or outside

A 5 minute walk takes you to a cove beach in one direction or the bus stop in the other {5 miles to Albuferia} buses are every hour

We had a very relaxing week and would go back to this hotel in the future
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Travel operator: Dedicated Holidays

Recommended
Kellie And Jordan Hodkinson
13 years 10 months ago
The hotel was out of the hustle and bustle of Albufeira which we wanted as we went as a couple and enjoyed the relaxation.

The pool to the side of the hotel was excellent with a lot of benches and babrbecue are, the bar was not far from this area so it was easy to pop out for a drink when on the sun loungers.

The room was lovely with a beatiful view to the sea, these were cleaned thoroughly every day. The staff were also lovely and we met a couple that had been going to the same hotel for 9 years. The rep was also lovely and helpful and was eager to make our stay enjoyable
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Travel operator: Dedicated holidays

Recommended

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