80 Reviews
Traveller Rating
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Excellent28
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Very Good36
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Good6
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Average8
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We had a problem with all the floor around the pool in Hotel Eden , Gran Canaria, being wet and slippery, others were slipping a bit, and going up to the outside toilets in particular. It was wet when I walked from the restaurant up to the toilet ( Day 1) and I fell and had a really bad shoulder and arm injury. The staff were very good and the security man came to my rescue. The next day there were yellow wet floor triangles everywhere. The staff in the hotel were very helpful and friendly. We would go to the hotel again, but at 66 got to wait for the arm to get better.
Thank you
grayanddot@mail.com
Travel operator: Jet2
The next day there were yellow wet floor triangles everywhere. The staff in the hotel were very helpful and friendly. We would go to the hotel again, but at 66 got to wait for the arm to get better.
Thank you
grayanddot@mail.com
Travel operator: Jet2
staff at the eden were great,everyone from the reception,bar,restraunt,entertainment,reps and cleaning staff were helpfull and made everything we wanted happen.they all also remembered our names and were friendly but not overly friendly.
my 3 year old loved the entertainment every night with magic shows,singers and comedienne,which was all taylored to suit families.we came gome and 2 weeks later have already booked up next years holiday,going back to the eden this time for 2 weeks.
Travel operator: thomsons
Travel operator: thomson
I would definetely go to the eden again and so would the other 31 members of the group i went away with.
Travel operator: Thompsons
during our stay their was fighting on 3 occasions and familys swearing and going at each other. it is totaly ussuitable for a family holiday and would advise any one thinking of going (dont)
I have nothing good to say about eden and was glad to leave it.
Gran Canaria is beautiful but Eden is Hell!!!!!!!!!!!
Travel operator: thomson
Apartments are located on top of the steep hillside so a taxi will be required, unless you want the exercise! Fare is about three euros 30 cents to either Amadores beach or the beach in Puerto Rico.
Entertainment was the usual mix of singers, comedians, animal shows and a hypnotist. Bingo and karioke before and after the shows also a kid's disco.
Others we spoke to have been back to these apartments five or six years running, so that must say something.
Travel operator: Thomson
Entertainment was good - happy hour was a good family event. The service from bar staff was excellent, friendly - nothing was too much trouble.
Great pool and poolside facilities. Location - on top of a hill. Bad points - you need one of the plentiful, cheap taxis to avoid a tiring walk. Good point - sun all day!!!!
Thompson rep was friendly but unobtrousive making sure we were sorted for all our excursions etc.
Sections of the complex were undergoing major renovation during our stay - not a complaint, a plus for our planned future visit to this friendly, safe centre. We'll be back!
Travel operator: Thompson
Travel operator: thomson
The food served in the bar was adequate and good value. I thought the complex and the walk-ways were quite pretty and it seemed that there was always someone cleaning or gardenning outside. We had four cockroach incidents in the room but luckily I sprayed the room every day so all of them were dead.
The location wasn't a problem for us, as we planned to swim and relax in the pool. When we did venture out it cost just 3 euros down to the main resort.
Travel operator: Thompson
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