The hotel was very clean spotless in fact.The kitchen was very basic but clean, the bedding wasnt changed once in the week we where there.

We thought the location was ok but not brilliant we wouldnt go back as we feel Spain isnt for us.

But we would recommend the medival night out and Tossa de Mar.

Marie & john

Stayed on half board basis and food was fine-nothing special but there was plenty of it.

Hotel was kept spotless apartments were a good size with a brilliant first floor balcony but were a little dated-especially the bathroom. The staff were fine some more friendly than others only needed to call reception twice once for more blankets and again when bathroom bulb went both were sorted out as soon as.

The airtours reps mostly worked their socks off but you could tell just one or two of them didnt have their heart in it which was a shame. Shazza g phil and terri were the best reps by far the other reps should watch and learn.

Location was fine but the hill to the hotel got us all out of breath. Loads of shops and fantastic beaches.

Went on trip to Barcelona zoo and the city it was brilliant value for money. I'd reccomend this hotel.

The apartment we stayed in was a good size with a small but fully equipped kitchen. The rooms were kept very clean with fresh towels provided upon request.

The beds were not changed during our stay (but how many people change their bed at home more than opnce weekly?) but were made every day. The balcony was a good size, also spotless and with 2 racks for drying towels etc.

The food in the restaurant was great with plenty of choice and we never had to wait for a table or drinks service.
The pool area was a good size with plenty of sunbeds although the pools themselves were absolutely freezing! There was however a heated indoor pool for softies like me.

The entertainment staff were fantastic with the children at the mini-disco. We never stayed for the entertainment later at night as our two-year-old was worn out with all the dancing and had to go to bed.

The hotel's location is OK. There is a good supermarket just around the corner that stocks everything you could need - except fresh milk. The main road that you have to cross to get to the beach/shops is the only negative thing I can mention although the hotel is set far enough back to eliminate most of the noise.

We would not hesitate to return to this hotel and have recommended it to other members of our family.

WOW the best holiday ever! was so unhappy on leaving day.
We instantly liked the look of this hotel before we booked and I was never disappointed.

The hotel was constantly being cleaned and was spotless.

It is situated in Fenals and was a 10/15 min walk from Lloret itself which we liked.

Both the Fenals and Lloret beeches were shingle but still great fun! Lloret had a great night life which I was very happy with as most places closed at 5am!

The restaurant was always spotless and service was excellent with different food everyday.

The reps and hotel staff were excellent, the reps were always smiling and doing their best to keep everyone entertained and provide them with their perfect holiday.

The hotel had loads of facilities, 2 games/arcade rooms, a pub, a bar/reception seating area, 2 snack bars, pool/table tennis tables, a large sun lounging area with a large pool. and a gym (which I couldn't find)! and an indoor pool which isn't open peak time. The pool had a lifeguard at the busier times of the day.

We could get a sun bed no matter what time we got up! You weren't allowed to put towels on bed until after 8.30 which was brilliant.

I plan on going here again, whether in a group of friends again, with my family or with children, it's perfect for everyone.

Thanks for giving me a wonderful holiday.

I am writing this review while here in the Costa Encantada itself. These are the best apartments ever. Clean, lively and always something to do.

The entertainment here is excellent, and forgot to say SHAZA G is soooo fit.

Would come back next week if I could.

I will be recommending these apartments to everyone.

Mark Belfast

Cleanliness - The hotel was immaculate. The pool was cleaned every night. The room was serviced every 1 to 2 days with fresh towels and the floor was always mopped and clean.

Food - We did go half board which included breakfast and dinner but we never ate there. There are loads of bars and restaurants in the area and they are all so cheap so we ending up dining out. The hotel restaurant looked really nice and it was never busy or crowded. There is a bar and pub on the hotel site as well for a nice quiet drink.

Location - The hotel is located near to bars and restaurants so you never have too far to travel. It is located within a 10 minute walk from one beach and about a 20 minute walk from the centre where more bars and restaurants are and also the main beach. The centre is more lively and has mainly English restaurants whereas where the hotel is located it is very European which we loved.

Staff - They all speak English and are very friendly and offer a great service. No complaints.

Entertainment - We never went to the hotel entertainment but what we heard sounded ok, apart from the same CD being played each night. Very family orientated.

The hotel was great, pool was huge and rooms were clean.

Food was great some nights were better than others!

The entertainment was great!

The locals are a bit creepy! Didn't go out of the hotel most nights. You didn't need to really the entertainment was great!

Would go back it was a great holiday!!!!!

p.s 'Is it me ears?' quote by Phil entertainer lol

The hotel was massive, loads tp do in the day and night. The hotel food we had once and didnt like it, it was not!! cooked enough.

But other than that we had a great time, The pool side bar was great and good value for money, we would go to the hotel again, but go self catering again.The flight was great too!!!.

You are only allowwed to take 30 k... on in your suitcases. Some of the bar staff were not very help full thats why we put a 4 not a 5!!.

Good things about the holiday - Only half an hour from Gerona airport. Very clean hotel. Able to see the sea from apartment.

Large pool which was cleaned daily. 5 minute walk to the beach in Fennals.

10 minute walk into Lloret de mar centre.

The super market is just across the road and very cheap.

A free bus outside hotel which takes you to Water world (I would recommend this for a day out.)

The hotel does run arranged trips to Barcelona, however you can only spend 5 hours there if you take part. We found our own way there from the bus station in Lloret de mar, it cost 14 euros each.

I would reccomend the arranged trip, because we were lost for 2 hours! Also when visiting Barcelona take extra care of your belongings. My friend almost had her bag stolen while we were eating.

Every Sunday night the hotel arranges a bar crawl. You pay 6Euros before you leave. The reps meet you in the reception and take you in to Lloret de mar. The are usually around 80 people taking part each week. They take you to 4 bars and 1 club. The Queen Vic, Piccadilly pub, Texas bar, Mobys and Tropics. Entrance is free all night and you are given a free shot in each bar.

Bad things about the holiday - Just outside the hotel is a very busy road and roundabout. It was very loud and was the main road for ambulances which passed every 15 minutes. This got very annoying, especially at night.

Although they tried hard the entertainment team were really cheesy. Little kids seemed to enjoy it but there was nothing for our age group (18.) The snack bar by the pool was ok but there was not much choice. Mainly burger and chips.

The shops in Fennals all sold the same things and I felt the shopkeepers tried to presurise people to buy things.

Fennals only had one bar which wasn't very lively so we had to walk into Lloret. In Lloret most of the bars are free entrance. Tropics was 10euros but then they give you a card which is a free pass for a week.

When you walk through Lloret at night expect to be given up to 20 leaflets from people working for bars. They stop you and ask you wher you're from and practicly pull you in to the bar/club.

If you want a sun bed get up early and put your towl down! There was'nt enough beds for the whole hotel.

In my opinion this holiday is not for families, as the resort was mainly full of young people. However the hotel was excelent for young children and provided lots of activities. I would reccomend this holiday to groups of friends aged 18-30, and Iam looking forward to going back in the next few years.

Just wanted a fun and chilled out holiday.

Good transfer with friendly and helpful reps - always on-site to ask questions.

Hotel staff friendly and English speaking.

Good place to relax during the day - clean hotel and rooms.

Room had everything we needed including a hairdryer - but only had one mirror in bathroom (which is not good for 2 girls - but we survived!!) Bedroom and apartment was very 'snug' so make sure you go with a friend you really like! Despite this we didn't want for anything. Maid service was great - clean and friendly. The handle broke off the bedroom door so my friend had to phone reception to let her out - they said 'call back at 8am' cause there was no one to cover reception, mate said 'no - I need a wee' so they eventually came up to let her out. Maid arranged for worker to fix door - it was fixed promptly - no further problems so we just put it down to one of those holiday moments.

Swimming Pool was excellent (big but cold) -just enough space to avoid all the kids (and lads) dive-bombing each other. Lots of sun loungers - but these do fill so go and find your spot early.

Shop on site - so no need to lug big bottles of water back to your hotel.

The welcome meeting was informative - as long as you ignore the cheesy presentation style.

I'd say this place is a good base to rest ready for a night out for the lively groups, and a good choice for families with children who may want to stay close to the hotel to enjoy the 'family-aimed entertainment'. So a good all-rounder.

My advice is take pegs for the washing line and cards if you get a late flight home - as check-out was at 10am and its a LONG day.

Lockers for suitcases are 2euros (every time you open them) so don't keep forgetting things you need only to pay another 2 euros.

It rained for a couple of days - but still got a suntan - left happy with the holiday as a whole and I'd recommend the hotel to young and old alike.