90 Reviews
Traveller Rating
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Excellent50
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Very Good26
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Good8
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 10 months ago
Rooms were quite large and very well equipped, and clean. Maid came 4 times a week.
Location is good away from busy road.
Pool area staff more friendly than elsewhere.
Location is good away from busy road.
Pool area staff more friendly than elsewhere.
Travel operator: dircet holidays
Recommended
18 years 10 months ago
Great hotel. Loads for kids day and night.
The food in the hotel was very good.
Very clean,all English enteraniment.
Five minutes walk to shops. Main town 20 minutes walk, but buses are very esay to get in a nice area.
The food in the hotel was very good.
Very clean,all English enteraniment.
Five minutes walk to shops. Main town 20 minutes walk, but buses are very esay to get in a nice area.
Travel operator: airtors
Recommended
18 years 11 months ago
I have just come back from my holiday at the Costa Encantada and I had a fantastic time. I went with two friends and from the minute we got there we had a brilliant time. We arrived in the very early hours of the morning yet the hotel staff were still very polite and very helpful.
The pool and facilities around it were excellent and the entertainers made sure that there was always lots of different activities going on throughout the day for people to join in with.
The hotel rooms were spotless and we had a maid visit the room four days out of the seven we were there.
We loved the location of the hotel as it was out of the way of the main road so there was no noise from traffic but it was still an easy walk to the resort centre.
The entertainment that was provided everynight was brilliant.
There was something different to watch everynight and the entertainers did a very good job in making sure that everyone was involved and having a good time.
Overall we had a fantastic time and we are definately booking to go back next year but for two weeks instead of one!
The pool and facilities around it were excellent and the entertainers made sure that there was always lots of different activities going on throughout the day for people to join in with.
The hotel rooms were spotless and we had a maid visit the room four days out of the seven we were there.
We loved the location of the hotel as it was out of the way of the main road so there was no noise from traffic but it was still an easy walk to the resort centre.
The entertainment that was provided everynight was brilliant.
There was something different to watch everynight and the entertainers did a very good job in making sure that everyone was involved and having a good time.
Overall we had a fantastic time and we are definately booking to go back next year but for two weeks instead of one!
Travel operator: My Travel
Recommended
18 years 11 months ago
I loved every minute of staying in the Costa Encantada. The hotel was lovely, always clean and a pleasure to be in at all times.
The children cried when they left as the reps;
Jennie, Shazza G & Terri were the best!
I always enjoyed there entertainment. The amarilllo conga on a night was best, and the cartoon heroes.
The children cried when they left as the reps;
Jennie, Shazza G & Terri were the best!
I always enjoyed there entertainment. The amarilllo conga on a night was best, and the cartoon heroes.
Travel operator: airtours
Recommended
19 years 6 months ago
Went on a late deal which was booked the night before and left at 4 in the morning so only had the booking reps review over the phone.
The hotel was kept very clean although the room had only one change of bed linen during our week stay.
Location was good, it was close to a main road but didn't hear that much noise,(apart from the ambulances on a regular basis.)
Pool, Staff and facilities were great (helped by the good weather,) considering it was close to the end of season.
We would go back at the right price for a late deal, but not for the brochure price.
The hotel was kept very clean although the room had only one change of bed linen during our week stay.
Location was good, it was close to a main road but didn't hear that much noise,(apart from the ambulances on a regular basis.)
Pool, Staff and facilities were great (helped by the good weather,) considering it was close to the end of season.
We would go back at the right price for a late deal, but not for the brochure price.
Travel operator: Airtours
Recommended
19 years 7 months ago
Hi were just back from the costa encantda the hotel was spotless the location was excellent you were only 5mins walk into fennals and a 10min walk into liorect mar the hotel staff were very frienly the enterainment was rubbish!!!!!!!!!!!!!they was no thing for the chlidrening to do my holiday was good but woyld of been better if the enterainment and if the Airtours staff were better at there job i hope you enjoy your stay!!!!!!!!!
Travel operator: Airtours
Recommended
19 years 7 months ago
The kitchen utensils were disgusting scratched with all food stuck to them which was mildew and personally I don't think they'd cleaned the hotel before we arrived
Travel operator: my travel
19 years 7 months ago
We stayed at the Condado apartments and they were dirty.
Facilities were rubbish there was no entertainment and on sign out day when we asked for our
Facilities were rubbish there was no entertainment and on sign out day when we asked for our
Travel operator: aspro
19 years 7 months ago
Hotel was beautiful, food was very good, pool was excellent. The hotel was very english it catered very well for young children but my daughter was 12yrs and they didn't include that age range in activities. the food was very good but they didn't quite get the hang of hot mushrooms for breakfast other than that a wide choice and tasty. The pool was fantastic the biggest i've seen in a long time 1 pool 3 different sections plus a smaller pool for the toddlers, the sun loungers were free and there was plenty of them. I would love to stay in a hotel like this where every i went but sadly that doesn't happen. 4 stars for me.
Travel operator: co op
Recommended
19 years 7 months ago
We stayed in the hotel costa encantada. The hotel was spotlessly clean and the apartments very spacious and well equipped.
The hotel facilities and the pool were first class, all in all a great hotel. One or two little niggles but nothing major, we used the in hotel internet facility which cost 1euro per 15mins, but they fail to tell you that the internet goes off at 12 midnight and we had just put money in and the night receptionist was unwilling to give us our money back.
On the day we were leaving we had to pay for a locker for our cases and if you opened them during the day you had to pay again, most hotels have free courtesy rooms for their guests. Also if you require the air conditioning on you have to pay for it about 18 euros a week.
When going for your evening meal, make sure you don't go in late as we found the food cold, but if you went in early everything ok. Staff very friendly and helpful but if you require a hire car find your own as airtours quote very expensive. Jimmy and Ann
The hotel facilities and the pool were first class, all in all a great hotel. One or two little niggles but nothing major, we used the in hotel internet facility which cost 1euro per 15mins, but they fail to tell you that the internet goes off at 12 midnight and we had just put money in and the night receptionist was unwilling to give us our money back.
On the day we were leaving we had to pay for a locker for our cases and if you opened them during the day you had to pay again, most hotels have free courtesy rooms for their guests. Also if you require the air conditioning on you have to pay for it about 18 euros a week.
When going for your evening meal, make sure you don't go in late as we found the food cold, but if you went in early everything ok. Staff very friendly and helpful but if you require a hire car find your own as airtours quote very expensive. Jimmy and Ann
Travel operator: airtours
Recommended
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