Entertainment really is terrible. Much better in the Fourati across the road except that there is no airconditioning in the Fourati Bar. Look, no point in going on - it's a great hotel, great food, great staff, great gardens, good rooms, great value, etc.
We would definitely return in the future.
Travel operator: Sunways
- Hotel staff: some are very friendly but front desk staff are generally not bothered and do not always give correct information. They will just about give you room keys and exchange money OK, but when it comes to booking excursions, or arranging for laundry, they could not be less helpful. We would strongly recommend against giving any clothes for washing - it took us 4 days to get 5 t-shirts back. when we enquired (3 times), they kept saying 'tomorrow'. When we complained they seemed to not care. We also arrived late on our first night and were promised a free lunch on our last day, but the lunch times they gave us were wrong and they would not accept any responsibility.
- The hotel rooms are all the same, and are very dated. If you compare them to UK standards, or even Yasmine Hammamet standards, this hotel does not deserve 4 stars. They are very clean, however, and most have balconies. Take shower gels, and shampoos as they only provide one sample on the day of arrival. There is a hair dryer in the bathroom and the shower power is very good. Sheets, towels etc. reasonably clean (in the 2 weeks we only had been left stained 'clean' towels twice). There is a TV in the room with BBC World, CNN, italian, french, german and arabic channels (about a dozen in total). The rooms are quite large in size, plenty of space for suitcases etc.
- The hotel gardens are just beautiful, you can smell jasmin, etc every day and night. Lots of lemon and olive trees too (some by the pool, which provide a nice shade).
- Outdoors swimming pool: A very nice swimming pool with 2 slides (lots of fun), and a bar, and stools inside the pool. You have to pay extra for the loungers (1,5 dinar per person per day). An animation team is there and they will try as much as they can to get you to participate in their activities, water aquatics, mini golf, archery and so on. The pool waiters are not the most professional, usually looking at women sunbathing as if they haven't seen a woman with a swimsuit before in their lives, and will try whatever they can to get a closer glimpse. Some women are flattered by this, but I wanted my peace and quiet, especially since my man was sitting right next to me.
- The restaurant and food is excellent. There is a good variety of fish, meat and vegetables, and very nice desserts too. There is always chips, rice and pasta and ice cream too. The breakfast is good too, albeit the same every day - marmelades, yogurts, cheese, salad, croissants, bread, boiled and fried eggs, omellete, and sausages, fruit (watermelon almost every day), tea, coffee and hot chocolate. You would need to pay for any drinks with your dinner, a bottle of water was 1,5 dinars and a fanta or coke again 1,5 dinars.
- Indoors pool/ fitness centre: The fitness centre was closed, but we had a quick look at the indoors pools which looked nice. They also do massages and other treatments but we didn't try these (the prices were slightly less than in the UK).
- night entertainment is usually an animation show (between 10-11p.m.) which was very lukewarm, clowns doing a cabaret, and a belly dancer in their 80s disco which arrived about an hour later than the time advertised. The Fourati hotel opposite do much better shows (drag queens and dancing) or if you want more options head for yeasmine hammamet and explore the marina and medina, where they have live folklore dancing every night.
- the highlight of the hotel in our opinion is the cafe maure. the best in the area, with a cool ambience (only downside is the radio channel and the news every half an hour). lovely mint tea and a very friendly waiter dressed in a local costume.
Travel operator: panorama
Food was excellent, apart from the continental style breakfasts which are on every menu. The waiters were first class and the buffet had international and Tunisian food as well as chips and vegetables. We didn
Travel operator: Panorama
Food was fantastic and I liked the way you were allocated a table which you could go to each day. Rooms were basic but clean. Entertainment was good and catered for all nationalities. Beach beautiful - very relaxing.
Unfortunately we prefer All-Inclusive but this hotel seems to have stopped this option which suits us best. Want to go back to Tunisia and would prefer this hotel!!!
Travel operator: Panorama
The maid would pleat our sheets in a concertina style with a flower in each fold, beautiful. The only drawback was that All-inclusive guests had to drink in the pool-side bar of an evening or pay for their drinks in the inside bar (made you feel like a bit of a social leper).
I would recommend this hotel to anyone who likes a certain standard and not willing to compromise for a week.
Definitely a must have, having seen other hotels nearby which didn't compare although previously stayed at neighbouring Les Oranger which was just as good but more dated - Think marble reception, chandeliers in reception and a certain Morrocan / Casablanca decor and atmosphere in the hotel of an evening.
Travel operator: Panorama
Travel operator: cosmos
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