Travel operator: Sunsave
Have stayed at many 4* hotels all inclusive in various countries & this hotel was not the same standard we are used to VERY DISAPPOINTED.
Just had to make the most of what we had & put it down to a bad experience with this last minute holiday.
Reception nice and clean as was the whole hotel. We had a nice room with good shower plenty of hot water all day long. We had 2 single beds a nice balcony and our room faced the front of the hotel, which was nice.
Food was good, only thing was some vegetables were slightly under done for my liking.
There is building work going on next to the hotel didn’t seem to bother anyone though. There are 3 pools with 1 indoor.
The hotel is situated between sosse and the port, the noddy train is 5 dinar return. Mini buses 1 dinar you have to flag these down on the main road taxis are plentiful but make sure of the price and pay before you start the trip.
One thing (other than the weather) which had noticably changed was the bar staff. Before there was virtually no waiter service but this time around there was- and it made a real big difference to our stay. No scrimmaging at the bar.
Food was as good as before. I like the Saturday evening meal where they put candles on the tables, lower the lights and have a live singer with an organ. Quite romantic really! We had a superb waiter who was worth his weight in gold. He really looked after us.
Before we never really used the snack bar during the day; this time we did. We missed out on a lot before. The lunch meals here we excellent and we could sit outside when the weather allowed us to! The Maure cafe was good too for a beer and shisha pipe in the evening. 5 dinar for a pipe - reasonable.
My room was spacious, with three beds, plenty of storage space and a small balcony, with no room for chairs though overlooking the sea. Bathroom was well equipped, with hairdryer and toiletries provided and a constant supply of hot water. Towels were changed daily and sheets twice a week.
Staff were lovely and very friendly. The animation team were nice lads but the entertainment left something to be desired, though the shows brought in (snake charmer, fakir show, belly-dancers etc) were quite good. It could be noisy as 'incidental' music was always loud.
As entertainment took place in the main lounge area and the rooms were above this it could be a problem if you wanted an early night. I didn't experience any of the daytime activities as I was often out.
There is more than one part to this hotel, or should I say more than one hotel in the grounds under the same name, and a new one will be opening in the next few weeks, facing the main pool with its water slides etc.
I was more than happy with my stay and would have no hesitation in returning.
We were so pleased that we did. The hotel although a tad dated was very grand and spacious. Especially the reception and bar area. We found the food exactly to our liking. Good quality and plenty of variation. The main meat and fish options both for lunch and dinner changed daily.
At the bar I was so pleased to discover that beer was served in both pint glass jugs as we as half pint glasses. Bar could get busy at times- but hey! Free drinks all round is bound to cause that.
One pool was closed when we were there which didn't matter at all as the water was too cold to swim.
Plenty of games etc during the day if that is what you want. I liked to play French Boules on the beach whilst my wife did the archery.
Nightly entertainment was OK but not brilliant. They have two internal lifts in the main area- really nice lifts made of glass.
We never had an allocated table in the restaurant but we preferred that. The head waiter always found a nice place for us and we got to know other people doing that as well.
The beach, a small dedicated part just for the hotel was very nice and clean. We played Boules there in the mornings. Drinks and ice cream could be had as well on the beach. They were in the process of building a new snack bar on the beach which will be great when finished-- hope it is in May!!
Nice walks along the beach to either Sousse or PEK.
The gardens in the hotel grounds were being tended to when we were there and many plants being planted.
One thing I would definitely recommend when there is to have the A La Carte meal on offer once a week to all inclusive customers. It is supposed to be traditional Tunian fare and, quite frankly, we did not enjoy it. Much better choosing the Tunisian food in the buffet restaurant.
Of course we went during late March so I have no idea what it will be like when the season is in full swing.
I could go on and on. I would go back and we are this coming May.
My first impressions were excellent. The main reception was divided into very distinct smoking and non-smoking sections, with the first part near the bar for non-smokers, then a slight slope/steps up to the smoking area, both with ample seating. Between the two was a small dance floor. The staff were all absolutely lovely, particularly the bar staff. I made friends with another family with 4 children who were A/I and they had no problem getting as many drinks as they wanted and their children were more than happy to get their own.
The rooms were large with a very comfortable bed and plenty of storage space. There was a TV provided with a selection of channels though not too many in English. A fridge could be hired but I didn't bother so don't know how much this would have cost. There is no safe in the room but safety boxes could be hired in reception. Some people might quibble about the standard of grouting in the bathroom but I prefer to rejoice in the constant hot water, excellent shower pressure (even though the shower wouldn't attach to the wall) decent towels and shampoos, shower gel and hairdryer provided.
Tables were not allocated in the dining room, which was not a problem though it would have been nice to get the same table and waiter each mealtime. Food was much better than average and always at the right temperature. Breakfast is not the most popular meal in Tunisia but apart from the usual cereals you could have eggs boiled or fried or omelettes, plus pancakes or doughnuts freshly cooked. For dinner, soups and salads were excellent and so was most of the meat, including pork! Unusually for Tunisia there was a good selection of vegetables and deserts always included a selection of fruits and ice-creams, as well as the usual cakes.
The grounds are extensive and apart from the various pools, around which there were always plenty of sun beds, there were many little secluded areas with seats where you could sit and read a book uninterrupted.
Most of the evening entertainment took place by one of the outside pools, but there was sometimes music and dancing in the main reception area which was very enjoyable. The entertainment team were very pleasant but didn't seem to interact with the guests as much as others have done. Various activities took place during the day but as I spent most of the day out of the hotel I can't comment on that.
Having stayed in many Sousse hotels over the years I would have no hesitation in returning to the Royal Salem and will probably go back there in March.
You had the same table each night in the restaurant and the waiters were very nice, one of our party had a birthday while on holiday and they decorated the table and brought a cake.
I requested by e mail a ground floor room as I have a 12 month old child, however, when we arrived we were given a room on the 3rd floor there are no lifts.
The guys who do the evening entertainment were great.
I would not go here again because compared to other all-inclusive holidays I have been on they are extremely tight on drinks, if alcohol or non alcoholic you are given you drink in small plastic cup (well your not given your drink its more or less thrown to you).
The kids enjoyed it around the pools, great slides and a nice beach.
we had 2 rooms with an interconnecting door with fantastic sea views.decor is slightly dated, but hay this is Tunisia.
all staff in the hotel were polite and helpful, nothing was ever to much trouble.
go enjoy but remember Tunisia is unique, and so are the people, rest relax and suntan.
Travel operator: thomas cook
Travel operator: Thomas Cook
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