The rooms was fine and kept clean.
The Sky TV for which we paid extra was a little lacking - as in the programme choice was very limited & the connection kept falling out of the box - but it was adequate for our purposes.
The breakfast was toast & marmalade - anything else was extra + a service charge - also on occasions the bread was mouldy - the marmalade was out of date.
A little more attention to these things would be a benefit - apart from that and the fact that the bar prices were more expensive than at other nearby outlets everything was fine & we are returning again in November this year.
There are people there that seem to think they need to vet the incoming guests late night when all the normal people are in bed getting some sleep and NOT up till the early hours drinking and making the staff stay up to serve them till almost three in the morning and that same staff has to be up in less than three hours to serve breakfast!
The hotel IS dirty and the rooms are small.
Yes they do add a service charge to the bill but then again so does a lot of hotels in the UK, we certainly never minded paying and never felt as though we were being ripped off.
The rooms were cleaned and mopped out every day except Sunday, clean towels every day and clean bedding every other day.
We have booked again for next year to go back to this wonderful friendly little hotel and we would not hesitate to recommend it.
The room we were in was filthy and there was a distinct note of the whole place had seen MUCH better days. The other guests seem to meet up the same weeks every year and do not want to even talk to anyone unless you have been there for at least twice a year for the last twenty years, it seems like you need a membership card to fit in either with the staff or guests.
You can make your own mind up but we will not return to this hotel as there are a LOT better hotels in Candolim.
This is the first hotel in Goa I have stayed at where they add on a service charge to your bar bills and then expect a tip too. Ok, so it’s not much but the percent of the service charge all depends on who serves you and even then they round it up to the next ten rupees!
The rooms are shoddy and not really as clean as they could be, the location is right down near the whispering palms and yes, it’s near the beach BUT it’s still a good way from the main part of Candolim.
The staff are a mixed bag, some are ok and some just ignore you. The food at the Bistro is good but the breakfast as everywhere else is rubbish and includes toasted STALE bread and the coffee must only cost about five rupees a ton!
The guests seem to be all ones who have been there for years and seem to return for the same time and meet up leaving any new guests classed as "outcasts".
We shall not be returning to this hotel but Goa is a wonderful place.
Did find this year you had to pay for beach towels for four towels we were charged 60 rupee's (90 Pence). TV if you wanted it also had a charge. There was a safe in the hotel this time for a fee which was worth the money to keep your things safe. Air con we never get as there is a fan that is over the bed and does the job for us just as good.
Breakfast coffee, toast, juice is ok. Milky coffee extra charge but is lovely.
Staff are very friendly and the owner comes and speaks with the guests when he is walking round the site; any problems and they are sorted straight away if reported.
Rooms cleaned every day and would recommend this hotel to anyone. We did miss the cows on a night when we returned to our hotel as they seemed to have moved on this year from the spare ground at the side of the hotel. Taxis there now but no problem at all.
Travel operator: Thomas Cook
Very clean hotel around the small compact grounds. The pool while on the small side, is ok for cooling off afer coming from the beach. Plenty of towels and a few sunbeds if you don't want to venture out, it is salso shaded all day so will be very cool water.
Security staff here are excellent, along with the room maids, and have never heard of any problems with things going missing.
Breakfast is the usual, toast/juice/tea etc.. anything else is extra - eggs/cornflakes.
Nothing to complain about.
Rooms on the top at the end block do not have balconys,if this is a problem ask for a change, if one is available it will not be a problem, but if you do getthese rooms they are as good as the rest other than no balcony.
Travel operator: Independent flights
Travel operator: Direct Holidays
Felt really at home and we are already making plans to return next January. One of our best holiday experiences.
Travel operator: thomas cook
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