Image of Plaza Palmeras Apartments

Plaza Palmeras Apartments

42 of 89 hotels in Puerto Del Carmen

4 out of 5 from 80 reviews
2 stars
Calle Anzuelo, 60, 35510 Puerto del Carmen - Tías (Lanzarote), Spain

80 Reviews

Traveller Rating

  • Excellent
    14
  • Very Good
    42
  • Good
    19
  • Average
    5
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Tony
17 years 9 months ago
Very good our fifth time here. Maid service excellent, bar staff of exceptional quality. Only problem was the sunbeds people were like vultures on a morning waiting for them.

I have never seen anything like it before. Plus the staff made everyone wait until they took off the chains. People would wait for an hour some mornings how ridiculous.

Never mind I suggest you go to the beach instead there is always spare by lunch time.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: Thomas Cook

Recommended
Tracy
17 years 10 months ago
This is the 2nd time we have stayed at these apts yes they are basic but you get what you pay for.

The staff in the pool bar are out of this world Alan, Moussa, Ali and Christina they made our holiday this year. My daughter was really upset to leave Christina and Ali on our last day she cried all the way to the airport.

I am trying to book to go back at Christmas and will deffo be going back next yr with the kids. The pool is cleaned thoroughly daily and all the paths are swept by Dalious ( the young guy whom my teenage daughter to a liking to) everything is spotless.

The food in the pool bar is nice (check out the salad) once its basic but who wants a slap up meal during the day when it's 35 degrees anyway. Definitely going back next year and this yr if I win the lottery!
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: sunset

Recommended
17 years 11 months ago
Cleanliness of hotel area excellant,every morning there were at least 6 men cleaning the pool area as well as all the grounds.The food was good,nice variety and takeaway was available.

It is situated at the top of a slight hill,but nothing too steep.Very handy for the main street and has a few bars and supermarkets on way down.The "drop inn" irish bar on way down has nice food.The staff were excellant,nothing was too much trouble,you only get two rings and a fridge in the apartments but can hire toasters,microwaves and even a washing machine!One tip about the pool,it is freezing but if you sit in the baby pool first the big pool will be like a bath!!!

Entertainment every night plus all u can eat b/b/que twice a week for 8 euros.One annoying thing was that people would put towels on sunbeds in morning and tere are only a few umbrellas,even if they were out on a trip till p.m so the beds were "spoken" for but not used till then.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: sunset/thomas cook

Recommended
Amanda
17 years 11 months ago
Just returned from a great two week stay at the Plaza, and had a fantastic time.

Staff were very friendly, bar manager Alan from England was a great help and a good laugh (being thrown in the pool on a regular basis by guests)

Have to agree with Jane (last post) the pool was freezing, but once you were in it was fine. The weather was great but on the days when it got really hot there was not much shade as the umbrellas were limited.

Rooms were basic but very clean and the maid service was adequate.

Hotel was situated up a slight hill, which was fine during the days however after a few two many shandy's it became a bit of an uphill struggle!!

Would definately return and would recommend to anyone thinking of visiting.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: sunset/thomas cook

Recommended
Jen
17 years 11 months ago
Stayed at Plaza Palmeras in May, was fantastic.

Excellent position (except the hill some days!!!) apartments exceptionally clean, maid service 6 out of 7 days.

Staff always willing to help--and that was nothing to do with the rep--she was rubbish!

Ate the food at the pool bar--was great--no tummy troubles afterwards!!!! i would highly recommend these apartments to anyone, even though they are on a hill there are a few bars that you can "drop inn" at on the way down to the main strip. all in all, excellent value for money!!!!

Planning on going back in September and would have no hesitation about booking these apartments again.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: thomas cook

Recommended
David Maclean
18 years 1 month ago
Could not fault the cleanliness although I agree with earlier reviews that the place could do with a lick of paint.

The food at the pool bar was really good for what it cost I would say it was excellent value for money. Nothing too fancy just good food. Disagree with some who think it was no good, it all depends on personal taste.

Location was pretty central not to far away from resort main strip. Although some pavements quite narrow on the way down that made it quite difficult with a buggie.

Staff were more that friendly, Alan, Moussa, Ally, got to know them all really well great bunch of people what deserve a more than ten out of ten rating. The entertainment was on every night apart from a Thursday, which is obviously a major change over day. My only comment would be that there could be more kids entertainment, like a kids disco or something similar.

Myself and family would definitely revisit this complex which I forgot to add is also very secure.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: Thomas Cook

Recommended
Jill
18 years 2 months ago
The apartments are a little tired, but then it is only a 2* complex.

The breakfast was fine, we did eat out in the evening as the menu was limited - but seemed ok.

The pool area was very clean even if we could not swim as the water was icy cold(oh well at least the sun was hot)

Staff were all fine and helped as much as possible.

Entertainment was provided every night, ok it was not the best but at least they tried to entertain guests.

Very close to beach and resort centre, but it is up a hill - but the hill is not very steep..

My main concern was the beds, which were not the best, but then that seems to be the case with most package holiday resorts. Good complex for a week in the winter..
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Sunset

18 years 2 months ago
Was pleasantly surprised with these apartments. Only used them as a base, did not use the the facilities at all.

Pool area was quite large and very clean.

Would use them again for a weeks winter break.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: SUNSET

Recommended
Joe Kelly
18 years 3 months ago
Not good...Pool bar was really poor. Happy hour is a con only the local beer is on offer.

The floor when wet from the pool is like an ice rink and the food is like something out of the dark ages. Really poorly run.

Pool bar failed this resort by a mile!! stupid music, pin ball machine going all the time, music blasting all night and the live acts can be seen once a year on the x factor rejects show and I mean...rejects!

Apts cleanish, but not up to the Scottish level of clean! Very small and very much a con too. You have to hire a toaster!! Imagine.. a toaster, and the TV costs circa a quid an hour!

British staff at the hotel really need to give themselves a shake they really do but the locals were bril, honest and sincere willing to help.

Grounds staff always cleaning outside the apts. all in all a good holiday totally and utterly spoilt by the would be landlords of the pool bar who con and lie there way to the till.

Can't wait till I have to pour them a pint in my local in Edinburgh!!!!
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Thomas cook

D Stoddart
18 years 4 months ago
Stayed here for 1 week, didnt like the room i was given first, too near the bar with no afternoon sun.
Changed room without any problem.

Basic but clean apartment, supermakets very near apts.
The pool was very clean and spacious, enough loungers but still some creatures of habit up very early to get the lounger in there little space??

5 mins downhill to beach and bars, not too steep, no problem parking our hire car outside.

There wasnt much entertainment, theres 2 happy hours BOGOF, local spirits on shorts, very cheap weak taste.

Staff friendly and helpful when needed, hard working around the pool.

Great holiday all round, I would stay there again!
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: sunset

Recommended

Ask a Question

Got a question? Ask our community of over 1.5 million users.

Post your question

Book Your Stay

Looking to stay here? You can check the accommodation availability and get the best prices using the link below:

Holiday Truths Forum
Holiday Truths Forum

Get the best deals!

from our cruise, ski and holiday partners

You can change your email preferences at any time.

Yes, I want to save money by receiving personalised travel emails with awesome deals from Holiday Truths group companies which are hotholidays.co.uk,getrcuising.co.uk and getskiing.co.uk. By subscribing I agree to the Privacy Policy

No, thank you.