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Metropol Hotel

35 of 45 hotels in Golden Sands

3 out of 5 from 2 reviews
3 stars
Golden Sands, Bulgaria

2 Reviews

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Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Partington
13 years 6 months ago
Stayed in the Metropol Hotel Golden Sands Resort. The rooms are cleaned daily, fresh towels daily if needed and clean bedding every couple of days.
The food is barely warm and is prepared with the German guests in mind.
The bar very often closes about early.
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Travel operator: Thomas Cook

Nigel Hughes
14 years 5 months ago
The Hotel Metropol is ideally situated right on the front in the middle of the Golden Sands resort. Talking to staff during the holiday the last time the hotel had a re-fit was 7 years ago, and I'm afraid in places this is starting to show.

We had a family room on the 11th floor, and although basic was clean and functional. Included in every room are a TV and a mini bar, fortunately our fridge was big enough to put our own water and drinks in, but other residents on different floors were not. Only some rooms have air-conditioning, ours did not, and I must admit on a couple of nights it would have been very useful. You can hire fans at reception for 4 lev a day.

The first disappointment was that our room was infested with ants, although this was immediately reported, was never fully resolved. We asked to be moved to another room, but ended up being offered one far smaller, which was not suitable for a family of 3. The other big disappointment was the hotel food. It is presented in the buffet style, with a salad section, fresh fruit, and a choice of 3 to 4 vegetarian and 3 to 4 meat/fish. Sounds not too bad, but in reality the food was luke warm, very limited in variation from one night to the next, and very much geared towards the German palette. The tables were cleared away by waitresses once you had finished, but the table cloths were not changed throughout the whole evening, so if you were late in, had to sit at a dirty table.

The hotel bar was very good, and George the barman was very helpful. Also in the hotel are a couple of pool tables at 2 lev a game, a shop with a wide array of goods, a hairdresser that was excellent and very cheap at 15 lev for a cut. Also there was an internet cafe with 8 computers at 1 lev for 10 minutes.

The hotel does not provide any entertainment, but this was not a problem as there is so much to do in Golden Sands. Having made some good friends on holiday and seen their hotels, we will definitely be going back, but will not use the Hotel Metropol again.
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Travel operator: Thomas Cook

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