From our perspective this was an OK holiday.
First impressions, this is a huge resort at the end (second to last resort) of Nabq Bay. It is a good 30 minutes walk from the majority of shops and bars in Nabq, but this wasn't a deciding factor for us as we went to relax. Lovely pools (two smaller pools heated in the winter), bars and great access to the beach. If you prefer a short walk to the resort restaurants and bars then I would definitely request a room close to the main building/lobby.
The rooms are fine, but past their best. Housekeeping keep them clean (for a number of reasons we had 4 rooms and saw 8 and cleanliness differs), but walls and floors are marked. I would say that it is in need of a face lift.
The food is unfortunately tedious and personally I would think twice about committing to all inclusive for 2 weeks. Beef with/without sauce, chicken with/without sauce, pasta, potatoes and veg. The salad and dessert selection is extensive and the fresh bread is lovely. This is the same every lunch and dinner. Breakfast, I would say, is the best meal of the day. The snack bars offer pizza and sandwiches, which again are fine. We managed only for the fact that with Thomson you receive two vouchers to eat at the A la Carte restaurants (nothing too exciting, but a nice change to be served at your table).
The waiters are great, infact all of the staff were very friendly. There are a few bars to drink at. We thought the house red wine was nice, but would question the % of the beer (water?).
We didn't go swimming, either the pools or the sea during our stay. As we were in the resort at NY, there were a lot of families/children in the pools. The two pools which are heated are the smaller of the four, so room to swim is limited. We didn't really experience the entertainment by the pools, but there seemed to be a lot going on. Access to the beach is at the far end of the resort. Sunbeds were more readily available on the beach and noise from the animation team wasn't so intrusive.
All in all, this is an OK resort, but one that I would hesitate in recommending from our personal experience. More 3* than 5* sadly. We had many issues during our stay (too many to go in to now, I'm already tired of going over the details) which we took up with the hotel and that I'm now discussing with Thomson. I think people love it or hate it... There were guests who have been visiting year on year that love the place, but I along with many other guests we saw had major issues.
Would we stay here again? No, definitely not, but there are obviously people that would.
The Hotel Grounds were very Spacious and you certainly did not have that cramped in around the pool feeling that you sometime get from hotels, additionally the whole area was kept spotlessly clean and the gardens were wonderful and teaming with birds.
We travelled with my 13 year old son and 14 year old God-son while loved the water slides (in the Club Complex). They were just big enough to keep children of that age amused without being so big as to leave you worried about the dangers or prevent other smaller children from playing on them. In total there were 6 slides and lifeguards at the top and bottom ensuring safe play.
The Hotel room was kept Very clean and was spacious with plenty of room for upto a Family of 4 with sliding wooden doors to separate the two sleeping areas.
We all found the food to be very good and particularly enjoyed the fresh pasta cooked to order while you wait at lunch times and evenings, freshly cooked omelettes for breakfast. I also enjoyed the fresh pizzas from the snack bar at lunch times which proved just enough to carry you over until the evenings. The one aspect of the food that was hit and miss was the ice cream, the Vanilla (when you could find it) was lovely but the other flavours were more like a sorbet.
OK the Negatives
Travel operator: Private
Travel operator: Portland Direct
staff were wonderful.hotel spotless.best one weve stayed in so far.food something for everyone(im a fussy eater was full every night)something different every night.rooms were very spacious(loved the shower)towels changed every day bed linen most days.every body made you feel welcome.beach was fantastic plenty of sun beds.entertainment wasnt fantastic but didnt bother us.overall had a lovely holiday.will definatley come back .pity weve booked to go to cape verde next year before we had this one
Travel operator: thomson
Fantastic variety of food....Rice, Pasta, various Potatoes (chips,boiled,mashed,roast), various veg (carrots,suede,peas,courgettes,greenbeans,cabbage,sweetcorn)Various meats (steak,chicken,meatballs,beef,sausages,burgers) Fish & even fish & chips. Various breads. Gorgeous sweets, that actually not only looked good, tasted fantastic...something for everyone.......even the picky!!!
Very clean, spacious,rooms with fantastic walk in showers. Massive, well maintained complex with friendly staff. Fantastic pools & water slides. Entertainment was a bit samey but I find that everywhere!!
Brilliant snorkelling, sea is about knee high for about 1 mile out & really clear so you can see loads.
I would highly reccommend this hotel & we're thinking about booking again for next Easter. Don't let any negative reviews bother you. We didn't have any problems at all. In short, if you've booked to go here...you'll love it!!!!!!!!!!!!
Travel operator: Thompson
Travel operator: portland
There is plenty of space to sunbathe around the many swimming pools, no matter what time of day it was. Obviously because of the heat (+40 degrees every day), the beds in the shade were taken first, but the hotel's private beach always had shady sunbeds available. It was actually so hot that the sun melted my reading books round the pool! Sometimes the beach was actually better as it was deserted and was lovely and peaceful and you could always get drinks from the beach bar a few steps away. The sea was absolutely breathtaking but sandals are advisable as the coral is very hard underfoot. The hotel shops sold these very cheaply. The sea was crystal clear and like a bath! Is is extremely safe for children as you could walk out for about 15 minutes and still only be up to your knees in the water. Camels and horses sat on our beach too, but I think these were there for those who wished to pay for a ride.
The entertainment round the pool is repetitive, but doesn't interfere with you. If you want to just relax on your sunbed and do nothing, you can and the reps leave you alone. The reps are very enthusiastic when it came to playing games with the children staying in our complex.
The hotel provides free towels on a daily basis for around pool or the beach, but it is advisable to collect these early otherwise they might run out; they didn't seem to have enough for everyone in the hotel as we only managed to get a towel once our entire fortnight's stay.
The waiters (all male in our complex) were constantly coming round the sunbeds on the beach collecting empty glasses, so the beach was always immaculate.
The hotel held a beach party twice a week which was good fun.
The hotel hosts its own "market" which is made up of many different types of shops - there is quite a wide selection and all the shops took both Egyptian Pounds and Sterling.
Both myself and my friend got bitten by mosquitoes so it is advisable to take repellent and use it every day; even if you do not sunbathe I would still advise to use a cream that has repellent in it, just in case. We had to see the doctor while we were there and we both had to pay approximately 80 Euros each for a doctor's visit and medication. We found the medication to be quite expensive, so be warned. A packet of paracetamol was almost
Travel operator: Thomson
There is a mini bar in your room, but dont use it as you can get the same thing in the bars for free.
The rest of the hotel was equally as clean and the pool areas are huge with plenty of sunbeds. No need to get out of bed at the crack of dawn to reserve one!
Our evening meal that night was fine, a good selection of well cooked, hot food, an interesting salad bar, pasta bar and wide range of desserts. However by the third night we were bored by the same repetitve menu. For example oriental night included rice and a beef in sauce, then italian night also included rice and a very similar beef in sauce. This theme continued for the next 11 days! Veal also happens to be their choice of meat almost every night. The restaurant was very clean, and as the hotel wasn't full, it was easy to go and choose your food without too many qeues. Helpful waiters cleared away our plates and took orders for our drinks, that came to the table quickly. Towards the end of our holiday the hotel did start to fill up, and they did struggle to clear plates straight away, and drinks took a little while longer. There was also a bit of confusion over the dress code for the restaurant for evening meal. On our first night my husband wore shorts that came just below his knees, the next night he was told we couldn't sit inside the restaurant, even though the shorts were similar to the previous nights. He decided to wear his trousers every night after that, just so we could sit inside as it was air conditoned. However we continued to see other men in shorts using the restaurant for the remainder of our holiday???!
There are a few choices of where to eat your lunch, either in the main restaurant or in 2 other snack bars around the pool areas.
The hotel is situated about 25 minutes from Naama Bay, but we knew this and didn't mind being more out of town. The shuttle bus was the best way to get into Naama Bay, and worked out to about
Travel operator: Thomsons
Mirabel Beach is slightly more costly than the other two Mirabel's (Club and Park being the other two) but it is worth it. As the hotel is relatively new it is very clean and well maintained.
I particularly liked the large showers and mirrors in the bathrooms.
The staff are very friendly and are often trying to joke around with you which makes it all seem very welcoming.
The food is OK, nothing special but it depends on which day you go to - they have different themes each night. The breakfasts are nice, they have a variety of fruit, bread and jams as well as the usual cereals (although i did find the milk was slightly warm but the jam and croissants were lovely!)
I'm not sure whether it was the time of year we went (June) but the place seemed almost empty which was excellent! It made the place quiet and peacfull and there were always plenty of sun beds to go around.
The hotel has shops of its own so theres no need to go outside of the hotel other than for activities, which there were plenty to book. We did the Red Sea snorkling and dinner under the stars which were both fantastic! Although I don't recommend the quad bikes.
Overall it's a lovely place to go and I would definately recommened it.
Travel operator: Thompson
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