The room itself was a little worn but still very nice.
Staff are very friendly and helpful.
There are some buildings that seem to have been left half finished as you enter the grounds and the aqua park wasnt open when we were there. All the pools were freezing cold as it was Feb.
Now onto the food! Unfortunately we found it to be a bit like prison slop and nothing was hot and just luke warm. The russains seemed to like it though! We were All Inclusive but ended up spending over £300 to eat out.
There is a night club in the grounds and the beach is on your doorstep.
Not many English people there.
So would I go here again? I'm afraid as nice as the hotel and grounds were, the answer would be NO! Although if you could book it as room only at a good price it might be OK but I was not keen on Egypt as a place, so will not return.
all the staff could not make you more welcome, the hotel itself has lots of room seperate pools for adults and children x 3. plenty of sun beds and seating areas to just chill out. it was our firt time in Eygpt BUT IT WILL NOT be last and it will be at this hotel,as we where told this is a still to be built up but i do hope it keeps its quiet side
Travel operator: Thompson
We were picked up at the airport and dropped off at the hotel door in 10 mins, where we were given drinks while our luggage was loaded onto a golf cart to be delivered to our room (expect to tip the man when he arrrives with your bags).
The room was nice and big with a decent balcony- and very clean, kept clean everyday too. There were always staff around cleaning the grounds, buffing the floors and maintaining the gardens.
Our room did technically have a sea view, but it was partially blocked by the buildings in front. Ask for a room in Building A or D if you want to be right on the beach front. Some parts of the hotel are still being built (Buildings H and I and something to the left of the restaurant which I only noticed on the last day!), but we barley noticed it.
The planting around the hotel is still not completley finished either, but again in no way does this detract from your holiday!
The food was beautiful- i ate better than i do at home. And there was so much choice! The chefs really make an effort. I dont eat meat and still found loads to eat. I did see people though with just a plate of chips and white bread!! What a waste!
The hotel is right on the beach with plenty of great snorkeling spots nearby. Its almost the last in the line of hotels along the bay and about 20 mins drive from the main nightspot Naama Bay.
The hotel's shuttle bus goes twice a day to and from Naama Bay- this is free for the early bus but costs 30 Egyptian pounds for the 8 o clock bus. Well worth it though as a cab can cost more than twice that.
The staff are fantastic and can't do enough for you if you say please and thank you (min fadlak and shukran in arabic!). They get paid peanuts so they do like to be tipped, but good service doesnt depend on it. There are pool games and aerobics in the mornings and an unintentionally hilarious singer on the terrrace that seems to make up his own words to the songs in the evenings and there's nightly competitions and a disco.
Good fun for all. I'd go back tommorrow!
Worth mentioning that we spoke to a couple that had been there fow two weeks and they said in the second week the hotel got a lot more full and the food and ameneties got better too- that was just after the easter holidays.
Travel operator: A1 Travel
Check in was very smooth and luggage delivered to your room (we were on the 2nd floor) our view was partly sea and mainly building site, but to be fare we were told we could move rooms the following day if not satisfied, but once you have unpacked you really don't want to move again, and we didn't spend much time in our rooms.
Lovely large rooms with fridge but no coffee/tea facilities, our rooms had been finished for 2 weeks but needed a very good clean, bathroom had a hairy floor hairdryer hanging of the wall, tiles coming of already and chunks of grouting, they seem to have rushed the finish and really spoilt the end result.
Had to ask for clean sheets after 4 days, my daughter and son in law didn't get any change of bedding! Now to the food or shall I say lack of it!!!
I am not picky and I am very easy to please were food is concerned but this area really needs improving, I asked for toast the first morning to be told the Russians had broken the toaster a few weeks ago, so I explained that toast can be done on a plancher (hotplate) and sure enough we had toast every morning (only toasted one side and cold) but Samir the restaurant manager was really trying he watched for us everyday and reserved a table and came running out with the toast.
Didn't expect bacon or full English but they had one guy cooking omelettes or fried eggs, but he only served one person at a time so you could be in a queue for 20 Min's, but he couldn't grasp that you don't shake the pan with fried eggs in so they finished up scrambled! tomatoes would have been a real treat!
Dinner was not much better the salad was not chilled and had the odd fly as things weren't covered, hot food was usually warm and my son in law chose chicken one night to find it raw and luke warm, not good!!! Deserts looked a little better with plenty of choice but again there was the odd fly paddling in the gateaux or drowning in the 'cream' what a way to go mmmmm........ wine is only served by the glass in the restaurant but it's not very palatable.
We had the same singer for 6 nights singing the same songs in the same order, there was a dancer one night which was very good. The lager is warm and flat urhhhh.
I asked for a Tia maria or baileys to be told there are no liqueurs at all (I would gladly have paid for one) the tonic water has to be paid for but the gin is like paraffin, the coffee is bitter so I had water!!!
Never done that before on holiday but it was nice not to have a hangover!!!! ha ha the Russians and polish clients seem to enjoy neat vodka. But it is such a shame to spoil a fabulous hotel by little things that could so easily be put right hopefully they may get a British tour operator in to improve the simple things,
p.s. we all had stomach upsets, I wonder why?
Travel operator: bookable holidays
Sure the place has its random moments but we must remember this is Egypt, not England! If you want standards you would expect at home, stay at home! But if you want a cultural and memorable holiday with it's share of quirkiness, this could be your place.
At the end of the day we got two weeks in Naama Bay with clean rooms, two top pools, good food and generally comfortable surroundings, for an amazing price. Worth taking your own alcohol however as what they provide belongs in a science lab!
Travel operator: MyTravel
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